Genesys Agent Scripting
Provides screen flow and text to the agent desktop in order to guide agents through each interaction. Enables the creation and maintenance of agent scripts, which guide agents through an effective customer-interaction flow.
For More InformationNothing links to this glossary term - yet!
|
SuggestionsTo comment on a term, or suggest a new term, send a quick email to the Glossary Team |
Glossary
This page was last edited on July 30, 2020, at 16:23.
Comments or questions about this documentation? Contact us for support!