Forecast

A prediction of interaction volume and Average Handle Time (AHT) for a future period, based on historical information for similar periods.

For More Information Forecasting In the Workforce Management 8.1.3 Workforce Management Administrator's Guide Forecasting In the Workforce Management 8.5.0 Workforce Management Administrator's Guide Forecasting In the Genesys Engage cloud Public Genesys Engage cloud Workforce Management 8.5.1 Guide Forecasting In the Genesys Engage cloud Public Genesys Engage cloud Administrator's Guide Forecasting In the Workforce Management 8.5.1 Workforce Management Administrator's Guide Forecasting In the Workforce Management 8.5.2 Workforce Management Administrator's Guide

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