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Glossary:Data Importer

Imports historical data that is used in the creation of forecasts, and exports forecast data that is used in other contact-center sites. This component was merged into Workforce Management (WFM) in release 6.5. It is a separate component only in earlier releases.


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Retrieved from "https://docs.genesys.com/Glossary:Data_Importer (2019-05-20 18:06:24)"
This page was last modified on January 7, 2014, at 07:32.