Current Average Wait Time

In Premier Edition Cloud, a statistic that provides the current average amount of time that callers currently spend waiting for agent interaction in a specific queue or for a specific skill. This statistic only reference calls currently in the ACD queue.

For More Information Queues In the Premier Edition Cloud Current2 VCC Dashboard Help Queues In the Premier Edition Cloud Current VCC Dashboard Help Skills In the Premier Edition Cloud Current VCC Dashboard Help Skills In the Premier Edition Cloud Current2 VCC Dashboard Help

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