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Glossary:Call Progress Detection Server

Also known as CPD Server. An Outbound Contact Solution component for switches that do not have Call Progress Detection (CPD) capability. This server uses a Dialogic board to perform CPD for outbound calls and, if so configured, to record voice files. As the dialer, CPD Server interfaces with OCS and the Dialogic board.


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This page was last modified on November 18, 2013, at 18:00.