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Glossary:Call Progress Detection Proxy Server

Also known as CPD Proxy Server. An Outbound Contact Solution component that distributes calls among various CPD Servers for optimal load-balancing and utilization of system resources when the volume of calls is particularly heavy. It also notifies clients about changes in hardware resources that are due to configuration and license modifications, or “out of service” events that are caused by hardware problems.


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This page was last modified on November 18, 2013, at 18:00.