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Glossary:Agent Permissions

In Premier Edition Cloud, these are parameters that a contact-center administrator sets to specify how the VCC Agent Desktop application works for all agents within the contact center. Administrators can configure these settings using the Settings view in VCC Dashboard.


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Retrieved from "https://docs.genesys.com/Glossary:Agent_Permissions (2019-05-22 03:37:16)"
This page was last modified on October 7, 2016, at 07:48.