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Glossary:Abandoned Call

In Premier Edition Cloud, a call in which the caller hangs up while the call is still waiting in the queue, or before an agent answers the call.


For More Information

  • Queues
    In the Premier Edition Cloud Current2 VCC Dashboard Help
  • Queues
    In the Premier Edition Cloud Current VCC Dashboard Help


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This page was last modified on October 6, 2016, at 11:32.