Agent Table of Contents Page
Welcome title: VCC Agent Desktop Help
Manage Myself title: Managing Myself
- Login title: Managing Your User Account
- Main Window title: Main View
- Status title: My Status
- MyChannels title: My Channels
- Reports title: My Dashboard
Manage My Interactions title: Manage My Interactions
- TeamCommunicator title: Team Communicator
- InteractionsBar title: Interaction Preview
- CaseData title: Call Case Information
- Voice title: Voice Channel
- CallActions title: Handling a Call
- InternalVoiceInteractions title: Internal Voice Interactions
- VoiceConsult title: Voice Consultation
- CallActions title: Handling a Call
Help
* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.
This page was last edited on June 3, 2014, at 15:18.
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