|
Composer 8.1.x
Enterprise SDK for .NET 8.1.x
eServices
•
Business Process for use with Facebook 8.1.x
•
Business Process for use with RSS 8.1.x
•
Business Process for use with Twitter 8.1.x
•
Chat Server 8.1.x
•
Classification Server 8.1.x
•
E-mail Server 8.1.x
•
Genesys Driver for Use with Facebook 8.1.x
•
Genesys Driver for Use with RSS 8.1.x
•
Genesys Driver for Use with Twitter 8.1.x
•
Interaction Server 8.1.x
•
Interaction Server Proxy 8.1.x
•
Interaction Workflow Samples 8.1.x
•
Interaction Workspace Plug-in for Facebook 8.1.x
•
Interaction Workspace Plug-in for Twitter 8.1.x
•
Interaction Workspace Plug-in for RSS 8.1.x
•
Java Environment and Libraries for eServices and UCS 8.1.x
•
Knowledge Manager 8.1.x
•
SMS Server 8.1.x
•
Social Messaging Plugin for Genesys Agent Desktop 8.1.x
•
Social Messaging Server 8.1.x
•
Training Server 8.1.x
•
Universal Contact Server 8.1.x
•
Universal Contact Server Manager 8.1.x
•
Universal Contact Server Proxy 8.1.x
•
Web API Server 8.1.x
•
.NET Web API Server and Samples 8.1.x
•
Web API Server for WebLogic 8.1.x
•
Web API Server for WebSphere 8.1.x
Genesys Administrator
•
Genesys Administrator 8.1.x
•
Genesys Administrator Extension 8.1.x
•
Genesys Administrator Extension HPE SPD 8.1.x
Genesys Media Server
•
T-Server-CUCM to Media Server Connector 8.1.x
•
Voice Platform Media Control Platform 8.1.x
•
Voice Platform MIB 8.1.x Release Note
•
Voice Platform Reporting Server 8.1.x
•
Voice Platform Resource Manager 8.1.x
Genesys Mobile Services 8.1.x
•
Genesys Quality Management 8.1.x
Genesys Skills Assessor 8.0.x
Genesys Training Manager 8.1.x
Genesys Voice Platform
•
Voice Platform Call Control Platform 8.1.x
•
Voice Platform CTI Connector 8.1.x
•
Voice Platform Fetching Module 8.1.x
•
Voice Platform Media Control Platform 8.1.x
•
Voice Platform MRCP Proxy 8.1.x
•
Voice Platform Policy Server 8.1.x
•
Voice Platform PSTN Connector 8.1.x
•
Voice Platform Reporting Plug-in for GAX 8.1.x
•
Voice Platform Supplementary Services Gateway 8.1.x
•
Voice Platform Third-Party Squid 8.1.x
|
Genesys Web Engagement
•
Genesys Web Engagement Backend 8.1.x
•
Genesys Web Engagement Frontend 8.1.x
•
Genesys Web Engagement Plug-in for Genesys Administrator Extension 8.1.x
•
Genesys Web Engagement Plug-in for Interaction Workspace 8.1.x
•
Genesys Web Engagement Sample Reporting Templates 8.1.x
Hosted Provider Edition
•
Hosted Provider Edition 8.1.x
•
Hosted Provider Edition Agent Desktop Proxy 8.1.x
Genesys Info Mart
•
Genesys Info Mart 8.1.x
•
Genesys Info Mart Administration Console 8.1.x
intelligent Workload Distribution
•
iWD Data Mart 8.1.x
•
iWD Manager 8.1.x
•
iWD Runtime Node 8.1.x
•
iWD Setup Utility 8.1.x
Interaction Concentrator 8.1.x Release
Interaction Workspace
•
Interaction Workspace 8.1.x
•
Interaction Workspace Plug-in For Genesys Agent Scripting 8.1.x
Genesys Interactive Insights
•
Genesys Interactive Insights 8.1.x
•
Reporting and Analytics Aggregates 8.1.x
•
SAP BusinessObjects Business Intelligence Platform Client ServicePack 3.1.x
•
SAP BusinessObjects Business Intelligence Platform Server ServicePack 3.1.x
Interactive Voice Response
•
IVR Driver for MPS 8.1.x
•
IVR Driver for WVR for AIX 8.1.x
•
IVR Library 8.1.x
•
IVR SDK 8.1.x
•
IVR Server 8.1.x
License Reporting Manager
•
License Reporting Manager 8.1.x
•
License Reporting Manager Plug-in for GAX 8.1.x
•
Load Distribution Server 8.1.x
Management Framework
•
Configuration Manager 8.1.x
•
Configuration Server 8.1.x
•
DB Server 8.1.x
•
Local Control Agent 8.1.x
•
Message Server 8.1.x
•
Security Pack on UNIX 8.1.x
•
SNMP Master Agent 8.1.x
•
Solution Control Server 8.1.x
Outbound Contact
•
Call Progress Detection Server 8.1.x
•
Outbound Contact Server 8.1.x
Performance Management Advisors
•
Performance Management Advisors Cisco Adapter 8.1.x
•
Performance Management Advisors Genesys Adapter 8.1.x
•
Performance Management Advisors 8.1.x Contact Center Advisor - Mobile Edition
•
Performance Management Advisors 8.1.x Contact Center Advisor - Mobile Edition Android Client
•
Performance Management Advisors 8.1.x Contact Center Advisor - Mobile Edition Blackberry Client
•
Performance Management Advisors 8.1.x Contact Center Advisor - Mobile Edition iOS Client
•
Performance Management Advisors Contact Center Advisor & Workforce Advisor 8.1.x
•
Performance Management Advisors Frontline Advisor and Agent Advisor 8.1.x
•
Performance Management Advisors Platform 8.1.x
|
Platform SDK
•
Platform SDK & Application Blocks for Java 8.1.x
•
Platform SDK & Application Blocks for .NET 8.1.x
Real-Time Metrics Engine
•
Outbound Contact Center Extension 8.1.x
•
Multi-Channel Routing Extensions 8.1.x
•
Stat Server 8.1.x
SIP Endpoint
•
SIP Endpoint SDK for Apple OS 8.1.x
•
SIP Endpoint SDK for .NET 8.1.x
SIP Server
•
SIP Proxy 8.1.x
•
SIP Server 8.1.x
•
sipspan2 8.1.x
SIP Voicemail
•
Genesys SIP Voicemail 8.1.x
•
Genesys SIP Voicemail Complete Install 8.1.x
T-Servers/Network T-Servers
•
T-Server for Aastra MXONE CSTA I 8.1.x
•
T-Server for Alcatel A4400/OXE 8.1.x
•
T-Server for Aspect ACD 8.1.x
•
T-Server for Avaya Communication Manager 8.1.x
•
T-Server for Avaya TSAPI 8.1.x
•
T-Server for CSTA Connector 8.1.x Release Note
•
CSTA Connector for BroadSoft BroadWorks 8.1.x Release Note
•
T-Server for EADS Intecom M6880 8.1.x
•
T-Server for Mitel MiTAI 8.1.x
•
T-Server for NEC NEAX/APEX 8.1.x
•
T-Server for Nortel Communication Server 1000 with SCCS/MLS 8.1.x
•
T-Server for Nortel Communication Server 2000/2100 8.1.x
•
Programmable Gateway Framework 8.1.x
•
T-Server for Siemens HiPath 4000 CSTA III 8.1.x
•
T-Server for Spectrum 8.1.x
•
T-Server Common Part 8.1.x
•
Network T-Server for AT&T 8.1.x
•
Network T-Server for GenSpec 8.1.x
•
Network T-Server for ISCP 8.1.x
•
Network T-Server for MCI 8.1.x
•
Network T-Server for NGSN 8.1.x
•
Network T-Server for Sprint 8.1.x
T-Server for Cisco Unified Communications Manager 8.1.x
•
T-Server-CUCM to Media Server Connector 8.1.x
Universal Routing
•
Custom Server 8.1.x
•
Interaction Routing Designer 8.1.x
•
Orchestration Server 8.1.x
•
Universal Routing Server 8.1.x
Workforce Management
•
Workforce Management API 8.1.x
•
Workforce Management Builder 8.1.x
•
Workforce Management Configuration Utility 8.1.x
•
Workforce Management Daemon 8.1.x
•
Workforce Management Data Aggregator 8.1.x
•
Workforce Management Database Utility 8.1.x
•
Workforce Management Server 8.1.x
•
Workforce Management Web 8.1.x
|
Other Resources
International Release Notes
Deployment Procedures
•
Interaction Concentrator
•
Genesys Info Mart
•
Genesys Interactive Insights
•
Reporting and Analytics Aggregates
Release Advisories
Wizard Advisories
•
eServices
•
Framework
•
Workforce Management
|
