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testpdf Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/26/19 General X

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Releases Info

Product Documentation

  • [[Documentation/|]]

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

RN - nothing required here. (WPLYNC-1458)


"If tabbed conversations are enabled (default) at Skype for Business startup, this interferes with the Screen Hiding feature. Now, in this scenario, a warning toast is displayed when the Workspace Plugin starts, prompting for tabbed conversations to be disabled. How to do this is explained in the [Deployment Guide|https://docs.genesys.com/Documentation/Skype/DRAFT/Dep/UsingPlugin#Disabling_Tabbed_Conversations]." (WPLYNC-1440)

Starting with this release, Workspace Plugin for Skype for Business will by default show only Skype for Business conversation windows actually needed by the agent during the call, and will close the conversation window at the end of the call. Previously, when Workspace Plugin for Skype for Business operated in parallel mode (with the Skype for Business interface shown on the desktop), all call conversation windows were displayed on the desktop. At the end of the call, the conversation was left on the desktop without any participants.

A new option is introduced that forces the previous behavior of the Plugin:

lync.sfb-window-state Setting: [interaction-workspace] section of the Workspace Desktop Edition application or the Person’s Annex Default Value: hide Valid Values: show, hide Changes take effect: On restart

Determines whether Skype for Business conversation windows are shown when Workspace Plugin for Skype for Business operates in parallel mode. (WPLYNC-1438)

Exclude (WPLYNC-1404)

If the conversation window has previously been hidden, then video is presented, the conversation window then becomes unhidden. Both Genesys and Skype for Business windows will be visible, but video will be seen only on the Skype for Business window. (WPLYNC-1400)

An intermittent problem that caused the ringing toast not to display when data was not attached has been corrected. (WPLYNC-1366)

Exclude (WPLYNC-1364)

Liem to add info (WPLYNC-1270)

RN - not sure yet. Hema be testing this on 13/april/2018 Is fixed. - Notes only needed, to say fixed, if it exists in RN. (WPLYNC-1258)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 23, 2019, at 06:35.
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