Jump to: navigation, search

Universal Contact Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
04/10/17 Hot Fix X X X X

Helpful Links

Releases Info

Product Documentation


Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • Support for MS SQL Server 2014 is implemented in this release.
  • Support for MS SQL Server 2014 Cluster and AlwaysOn functionality is implemented in this release.
  • The GetScreeningRules method now returns all screening rules, even if there are more than 2000. Previously, only the first 2000 were returned.
  • UCS now uses the custom field code default value in scenarios where OMFieldCodes.RenderFieldCodes has no value with which to substitute a custom field code (for example: CompanyName). Previously in such a scenario, UCS would produce the following error: <$Error: No value provided or unknown identifier (CompanyName)$>.

Resolved Issues

This release contains the following resolved issues:

Scheduled archiving or pruning now works correctly in scenarios where UCS executes multiple switchovers (from backup to primary to backup to primary, or primary to backup to primary). Previously, the archiving and pruning jobs might not execute in this scenario, unless there was a manual modification of the schedule with no occurrence of switchover within one minute. (ESR-12472)

The AssignInteractionToContact function now returns an error if InteractionId is empty or null. Previously, if InteractionId was empty or null, this might result in a corruption of the Lucene index. (ESR-12452)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 24, 2018, at 11:08.
Comments or questions about this documentation? Contact us for support!