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Universal Contact Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/07/16 General X X X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

The event to update a chat with status 3 in the Lucene index is now correctly captured and processed. Previously, in rare scenarios a race condition could cause it to be missed. (ESR-12084)

UCS in backup mode now correctly creates only a single record for a single interaction in the Lucene index. Previously, several records might be created in error. (ESR-12080)

UCS now supports Training Server 8.1 when connected to a PostgreSQL database. Previously in this scenario, some operations would fail with an Unsupported DataSource error message. (ESR-12003)

UCS now correctly releases the database connection when InteractionListGet is provided with an invalid value for an attribute (such as OwnerId) that is expected to be an integer. (ESR-11718)

Standard Response Library (SRL) synchronization is now correctly handled in all scenarios involving changes to the case of an object's name. Previously, changes to the case of an object's name might cause synchronization to fail. In addition, the handling of case sensitivity depended on a database setting. (ESR-11710)

The index is now correctly updated after a StopProcessing request on an outbound e-mail. Previously, in some race conditions, the index retrieved the wrong status information for an outbound e-mail. (ESR-11540)

A memory pre-allocation problem with the Oracle driver has been corrected.

The Oracle driver uses a predictive buffer when loading LOB objects from the database. Previously, in some cases the driver might pre-allocate more memory than was needed. See Known Issues. (ESR-11537)

A memory leak caused by a log4j and RMI thread (used with the 8.1 UCS client) has been corrected. Memory is now periodically cleaned. (ESR-10664, ESR-11901)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 24, 2018, at 11:07.
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