8.5.200.09

Universal Contact Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/30/16	General		X	X	X	X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• UCS no longer generates a LogPrintStream err:Argument 'key' cannot be null or empty exception in console output for RMI connection logs.
• Interactions are correctly threaded when you engage a non-voice media from the Desktop.

This is because UCS now generates a ThreadId when using findOrCreatePhoneCall, if none was provided.

Resolved Issues

This release contains the following resolved issues:

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When UCS has no backup configured, concurrent updates on the same interaction no longer fail with a Cannot update non-existing entity error. (ESR-11302)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.200.09.