Genesys Driver for Use with Facebook Release Notes
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This release includes only resolved issues.
This release contains the following resolved issues:
If there is no record regarding a particular private conversation in a history file when the Driver starts, it now reads private messages for a period defined as the current time minus the value of the channel-any_name/x-history-time-period option. Previously, the period was the current time minus 24 hours, which resulted in unwanted messages being delivered to agents. (SMD-3008)
No special procedure is required to upgrade to release 220.127.116.11.