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Genesys Driver for Use with Facebook Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/20/15 Hot Fix X X X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Facebook Driver now properly delivers private messages to an agent for new threads. Previously, the Driver did not deliver all private messages for new “conversations” between the page and the user if the user produced many messages during short period of time – only the last one was delivered to an agent. (SMD-2713)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on July 20, 2015, at 21:14.
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