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8.5.200.08

Genesys Knowledge Center Plug-in for Administrator Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/11/16 General X X

Helpful Links


Video Demonstrations


What's New

This release contains the following new features and enhancements:

  • Article Content Type: Authors can now create content using the Article content type in addition to the FAQ content type.



Resolved Issues

This release contains the following resolved issues:


Sometimes when Genesys Knowledge Center plugin for Administrator is used with Genesys Pulse, the Knowledge Center plugin or Pulse plugin were not able to start correctly and this happens due to library conflict. When Genesys Knowledge Center plugin for Administrator is installed, please ensure that there are no duplicate libraries in the installation folder (same library but different versions). If you find such libraries, remove the older one with the smaller version number. (GK-2803)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.200.08.

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This page was last modified on March 11, 2016, at 14:41.