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Interaction Recording Web Services Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/13/20 Hot Fix X

Helpful Links

What's New

This release contains the following new features and enhancements:

The following is applicable to deployments where SpeechMiner and Interaction Recording Web Services are on different domains and screen recording is being used. If this does not apply to your deployment, no additional action is required.
  • Interaction Recording Web Services (RWS) is updated to support the configuration of the SameSite=None and Secure attributes for cookies associated with cross-site resources used by the SpeechMiner browser application. This is due to forthcoming releases of Chrome and other browsers that will restrict cross-site requests if these attributes are not set. (GIR-28705)
    • These attributes are not set by default.
    • If you are using HTTP for communication between SpeechMiner and RWS, you can disable the enforcement of cross-site restrictions in your browser settings. Otherwise, you must change your deployment to use HTTPS and set the attributes accordingly.
  • See also the Upgrade Notes for this release.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

This release of Interaction Recording Web Services is intended to be upgraded in conjunction with Recording Crypto Server release (or higher). Genesys recommends that you upgrade both components concurrently.

This page was last edited on February 13, 2020, at 18:07.
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