8.6.000.16
Web Services and Applications Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 02/03/26 | General | X |
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Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- GWS 8.6 now officially supports Spring Boot version 3.5.
Resolved Issues
This release contains the following resolved issues.
In scenarios where StatServer sends out events with invalid requestIds, GWS will be able to handle those requests correctly, ensuring accurate agent presence display and proper state synchronization across sessions. Previously, in the above scenario, proper state synchronization across sessions was not happening, causing agents to appear intermittently unavailable
A new option has been added to control the handling of requests with an invalid requestId:(GWS86-1359) serverSettings.closeAllUnknownStatistics
Upgrade Notes
No special procedure is required to upgrade to release 8.6.000.16.
This page was last edited on February 4, 2026, at 07:22.
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