Internal API

The internal API allows direct, read-only access to some configuration objects in order to support Genesys Desktop functionality. The URI prefix /internal-api/ serves as the root for all of the resources described below (note that the current prefix, /api/v[Ordinal], will continue to be used for the public API).

See the following topics for more information about the Internal API:

• Common Types
• Asynchronous Operations
• Notifications
• Business Attributes
• Transactions
• Scripts
• Agent Groups