Trading Windows for Specific Tasks

Important

This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Agents.

Use the trading windows for:

• Reviewing your proposals and their responses
• Reviewing your responses to other agents' proposals
• Creating trade proposals
• Adding comments to a trade (if enabled)
• Viewing personal proposals available to you
• Viewing community proposals that are available
• Viewing other agents' schedules
• Viewing other agents' schedule details

For instructions about how to move among the trading windows and using their common features, see the Trading Windows Road Map. For a description of how trading works, see the Trading Overview.