Genesys Co-browse 9.0 Deployment Guide
Welcome to the Genesys Co-browse 9.0 Deployment Guide. This document introduces you to the concepts, terminology, and procedures relevant to Genesys Co-browse. See the summary of chapters below.
About Genesys Co-browse
Find out about the core features of Genesys Co-browse.
Deploy Genesys Co-browse
Find procedures to set up Genesys Co-browse.
- Sizing Information
- Installing and Deploying Genesys Co-browse
- Install the Co-browse Server
- Install the Interaction Workspace plug-in
- Configure Genesys Workspace Web Edition
- Configuration Options
- Website Instrumentation
- Test with the Co-browse Proxy
- Testing and Troubleshooting the Co-browse Solution
- Co-browsing Security
Genesys Co-browse Reporting Templates
Find templates for real-time and historical reporting.