Configuration Options

Important

For Co-browser Server clusters, every Co-browse Server in the cluster generally plays the same role as the others, except some embedded Cassandra nodes act as seed nodes. This means that to see consistent behavior on the cluster, regardless of which server serves requests, all Co-browse Servers should have the same options set in their application objects in Configuration Server. The rule of thumb is to configure the cluster servers the same, unless it is absolutely necessary to do otherwise (for example, a port is busy on a machine). This simplifies maintenance of production deployments.

Co-browse Server

You can set the following configuration options on your Co-browse Server application in Genesys Administrator:

Section Name	Options
cbdb Configure Cassandra to support the Co-browse Server cluster	cassandraClusterName cassandraYamlTemplateUrl embeddedCassandra keyspaceName listenAddress nativeTransportPort replicationFactor rpcAddress rpcPort seedNodes sslStoragePort storageDirectory storagePort strategyName
cbdb-retention-policy Configure the data retention policy for Cassandra	livesessionentity sessionhistoryentity windowhistoryentity
cross-origin Configure list of websites allowed to access the Co-browse server	allowedOrigins
chat Settings for chat	connectionTimeout queueKey useChat refreshTaskPeriod refreshPoolSize sessionRestorationTimeout
cluster Configure the Co-browse Server cluster	url useSecureConnection secureUrl
cometd Settings for CometD	logLevel maxInterval
forward-proxy Configure a forward proxy	host port user password
log Configure the logs generated by the Co-browse Server	all buffering expire segment time_convert time_format trace verbose
security Enable TLS on connections with other Genesys servers	trusted-ca-type trusted-ca trusted-ca-pwd
session Configure DOM restrictions	domRestrictionsURL inactivityDuration
slave Configure localization for the slave UI	localization cssPatchUrl theme disableWebSockets
static-web-resources Configure static web resources	browserHardCacheDuration

Co-browse Plug-in for Interaction Workspace

You can set the following configuration options for the Co-browse plug-in on your Interaction Workspace application in Genesys Administrator:

Section Name	Options
cobrowse Configure the Co-browse Plug-in for Interaction Workspace	url secureUrl useSecureConnection disableCertificateValidation useBrowserLogging