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Configuration Options

Important
For Co-browser Server clusters, every Co-browse Server in the cluster generally plays the same role as the others, except some embedded Cassandra nodes act as seed nodes. This means that to see consistent behavior on the cluster, regardless of which server serves requests, all Co-browse Servers should have the same options set in their application objects in Configuration Server. The rule of thumb is to configure the cluster servers the same, unless it is absolutely necessary to do otherwise (for example, a port is busy on a machine). This simplifies maintenance of production deployments.

Co-browse Server

You can set the following configuration options on your Co-browse Server application in Genesys Administrator:

Section Name Options
cbdb
Configure Cassandra to support the Co-browse Server cluster

cassandraClusterName
cassandraYamlTemplateUrl
embeddedCassandra
keyspaceName
listenAddress
nativeTransportPort
replicationFactor
rpcAddress
rpcPort
seedNodes
sslStoragePort
storageDirectory
storagePort
strategyName

cbdb-retention-policy
Configure the data retention policy for Cassandra

livesessionentity
sessionhistoryentity
windowhistoryentity

cross-origin
Configure list of websites allowed to access the Co-browse server

allowedOrigins

chat
Settings for chat

connectionTimeout
queueKey
useChat
refreshTaskPeriod
refreshPoolSize
sessionRestorationTimeout

cluster
Configure the Co-browse Server cluster

url
useSecureConnection
secureUrl

cometd
Settings for CometD

logLevel
maxInterval

forward-proxy
Configure a forward proxy

host
port
user
password

log
Configure the logs generated by the Co-browse Server

all
buffering
expire
segment
time_convert
time_format
trace
verbose

security
Enable TLS on connections with other Genesys servers

trusted-ca-type
trusted-ca
trusted-ca-pwd

session
Configure DOM restrictions

domRestrictionsURL
inactivityDuration

slave
Configure localization for the slave UI

localization
cssPatchUrl
theme
disableWebSockets

static-web-resources
Configure static web resources

browserHardCacheDuration

Co-browse Plug-in for Interaction Workspace

You can set the following configuration options for the Co-browse plug-in on your Interaction Workspace application in Genesys Administrator:

Section Name Options
cobrowse
Configure the Co-browse Plug-in for Interaction Workspace

url
secureUrl
useSecureConnection
disableCertificateValidation
useBrowserLogging

This page was last modified on September 28, 2015, at 06:01.

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