CTI Adapter for NetSuite User's Guide

What is the CTI Adapter for NetSuite?

Welcome to the CTI Adapter for NetSuite. These topics provide an overview of CTI Adapter for NetSuite and are intended for use by administrators and agents. These topics also describe the product functionality and the user interfaces (UI).

About This User's Guide

The following topics explain the product functionality of CTI Adapter for NetSuite:

Logging In

Find out information about logging into the CTI Adapter for NetSuite application.

Installing the CTI Adapter for NetSuite

Find out information about installing into the CTI Adapter for NetSuite application.

Configuring the CTI Adapter for NetSuite

Find out information about configuring the CTI Adapter for NetSuite.

Managing Calls

Find out information about managing calls using the dialpad.

Specifying Parameters

Find out information about specifying parameters.