This page was last edited on November 21, 2014, at 18:14.
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Welcome to CTI Adapter for Salesforce. These topics provide an overview of CTI Adapter for Salesforce and are intended for use by administrators and agents. These topics also describe the product functionality and the user interfaces (UI).
Some of the tasks that you can complete using the CTI Adapter for Salesforce application include:
The following topics explain the product functionality of CTI Adapter for Salesforce:
Find out information about logging into the CTI Adapter for Salesforce application.
Find out information about installing into the CTI Adapter for Salesforce application.
Find out information about managing calls using the dialpad.