As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at www.genesys.com for more details.
This release note applies to all 8.1 releases of DB Server.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Legal Notices for Management Framework. Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
As of 07/30/2019, DB Server supports the Microsoft Hyper-V Server 2019 virtualization platform. (MFWK-21881)
Support for the Windows Server 2019 operating system. (MFWK-21880)
See the Framework
page in the
Genesys Supported Operating Environment Reference for more detailed
information and a list of all supported virtualization platforms and operating systems.
On Linux and Windows, DB Server now supports SQL Server Authentication to connect to an MS SQL Database by using Data Source Name (DSN). See the Microsoft SQL Server Databases page in the Framework Database Connectivity Reference Guide for more detailed information about SQL Server Authentication. (MFWK-21440)
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
As of 04/26/19, DB Server supports Oracle 18c database with Oracle client 12.x. You can choose to use the alternative version of Oracle client as described in the Database Connectivity Guide.
As of 05/28/2019, DB Server supports Oracle 18c RAC database.
See the Framework page in the Genesys Supported Operating Environment Reference for more detailed information and a list of all supported databases.
This release includes the following correction or modification:
The 8.5.1 dbclient process no longer terminates unexpectedly upon receiving a corrupted protocol message. (MFWK-21570)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following correction or modification:
The dbserver main process no longer terminates unexpectedly upon receiving a corrupted protocol message on its listening ports. (MFWK-21277)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for the following operating systems. See the Framework page in the Genesys Supported Operating Environment Reference for more detailed information and a list of all supported operating systems.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support of MS SQL (version 2016 and later) Always On with MultiSubnet Listener for disaster recovery and business continuity scenarios involving the Configuration and Log databases.
For more information about this feature, see "MS SQL Always On with MultiSubnet Listener" in the Framework Database Connectivity Reference Guide.
On Linux platforms, the dbclient_msql_64 files are now
contained in the default installation folder.
To use the latest functionality with DB Server, you must do the following:
In the configuration file (for the Configuration DB Server) or in the options of the Application object (for a Log DB Server), configure the following as appropriate:
msql_name=./dbclient_msqlmsql_name=./dbclient_next/dbclient_msqlOn the hosts that will be using this DB Server, install the database client software and make it available for DB Server, as described in the "MS SQL Server Databases" section of the Framework Database Connectivity Reference Guide.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for the following databases. See the Framework page in the Genesys Supported Operating Environment Reference for more detailed information and a list of all supported databases.
Support for the following new DBMS vendor client:
To use the latest functionality with DB Server, you must do the following:
In the configuration file (for a standalone DB Server) or in the options of the Application object (for a client DB Server), configure the following as appropriate:
postgre_name==./dbclient_next/dbclient_postgre_64postgre_name=./dbclient_next/dbclient_postgreOn the hosts that will be using this DB Server, install the database client software and make it available for DB Server, as described in the "PostgreSQL Databases" section of the Framework Database Connectivity Reference Guide.
This release includes the following correction or modification:
Microsoft SQL client software on Linux now supports multi-language configuration environments. (MFWK-19231)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
DB Server dbclients now use 8.5.1 functional capabilities by default. If you previously used default dbclients from the root directory, you must check if your DBMS matches the database versions supported by Genesys 8.5. Refer to the latest version of the Framework Database Connectivity Reference Guide for details.
If you have already configured DB Server to use its dbclient from
the dbclient_851 folder, there is no change in the
behavior of your DB Server with this installation—the
dbclient_851 folder is still provided.
DB Server now provides newer versions of some dbclient processes in the
dbclient_next folder of the DB Server Installation Package (IP).
Use these processes to enable support of new databases and features as
discussed below. Only 64-bit versions of alternate clients are provided
and only for some DBMS.
Support for MS SQL Server 2017 running on the Linux operating system.
Support for the following new DBMS vendor clients. See the Framework page in the Genesys Supported Operating Environment Reference for more detailed information and a list of all supported databases and operating systems.
To use the latest functionality with DB Server, you must do the following:
In the configuration file (for a standalone DB Server) or in the options of the Application object (for a client DB Server), configure the following as appropriate:
msql_name=./dbclient_next/dbclient_msql_64oracle_name=./dbclient_next/dbclient_oracle_64oracle_name=./dbclient_next/dbclient_oracleOn the hosts that will be using this DB Server, install the database client software and make it available for DB Server, as follows:
For information about installing Oracle Client software, refer to the "Oracle Databases" section of the Framework Database Connectivity Reference Guide.
To support MS SQL 2017 Server on Linux, /etc/odbcinst.ini
and /etc/odbc.ini files must be configured. The sample
configuration for ODBC driver version 13.1 is as follows:
odbcinst.ini[SQL Server]Description=Microsoft ODBC Driver 13 for SQL ServerDriver=/opt/microsoft/msodbcsql/lib64/libmsodbcsql-13.1.so.1.0 (see Note below)UsageCount=1odbc.ini[MS SQL Server]Driver=SQL ServerDescription=My MS SQL ServerTrace=No
Note:
13.1.so.1.0
with the version you are using.odbcinst.ini to [SQL Server].For additional information about installing Microsoft Client software, refer to the "Microsoft SQL Server Databases" section of the Framework Database Connectivity Reference Guide.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for the CentOS Linux 7 operating system. See the Supported Operating Environment Reference Guide page for more detailed information and a list of all supported operating systems.
This release includes the following correction or modification:
DB Server no longer terminates unexpectedly while retrieving binary large object (BLOB) data larger than 10 MB from an Oracle database, but truncates the data after 10 MB. Previously, DB Server sometimes terminated. (MFWK-18250)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for the Windows 2016 operating system. See the Supported Operating Environment: Framework page for more detailed information and a list of all supported operating systems.
As of 9/26/17, DB Server supports the Microsoft Hyper-V Server 2016 virtualization platform. Refer to the Supported Operating Environment: Display by Product, Operating System, and Other page for more detailed information and a list of all supported virtualization platforms.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following correction or modification:
DB Server no longer randomly returns garbage values when retrieving binary large object (BLOB) data from an Oracle database. (MFWK-18250)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for MS SQL Server 2016 database. See Supported Operating Environment: Framework in the Supported Operating Environment Reference for more information and a list of all supported databases.
This release includes the following correction and modification:
DB Server can now handle a message that is received in an incorrect format, and no longer terminates unexpectedly as a result. (MFWK-19767)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
This release includes the following corrections and modifications:
DB Server now handles binding errors correctly. If a binding error occurs, DB Server successfully generates a binding failure log. Previously in this scenario, DB Server terminated unexpectedly while generating the error log. (MFWK-18209)
DB Server, configured to send logs to the spool, now properly handles the scenario in which it is unable to read the spool files while sending the messages from the spool. Previously in this scenario, DB Server terminated unexpectedly and produced a core file. (MFWK-18091)
DB Server now truncates binary data that is greater than 10 MB in size without dropping the connection to the database. Previously in this scenario, DB Server was unable to handle data that size and would terminate its DB client, requiring the Application to re-establish its connection. (MFWK-17703)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for IBM DB2 10.5 databases. See the Supported Operating Environment: Framework page for more detailed information and a list of all supported databases.
Support for VMware ESXi 6 virtualization environment. See the Supported Operating Environment: Framework page for more detailed information and a list of all supported virtual machines.
This release includes the following correction or modification:
When using DB Server on a 64-bit platform to fetch data from multiple
records in an IBM DB2 database, the NULL value set for a time
field was fetched, as expected. Previously in this scenario, a value of
NON-NULL from the previous record was fetched incorrectly.
Note: This is a common problem in DB2 and applies to any
datatype. This correction is available only to Genesys 8.5.1 database
clients and is located in the dbclient_851 folder of the
DB Server Installation Package (IP).
(MFWK-17566)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
Support for MS SQL Server 2014 databases. See the Supported Operating Environment: Framework page for more detailed information and a list of all supported databases.
The latest versions of database client processes that must be used when
accessing databases in the Genesys 8.5 environment are now located in the
dbclient_851 folder of the DB Server Installation Package (IP).
To use the latest 8.5 functionality with DB Server, you must do the following:
In the configuration file (for a standalone DB Server) or in the options of the Application object (for a client DB Server), configure the following as appropriate:
db2_name=./dbclient_851/dbclient_db2_64oracle_name=./dbclient_851/dbclient_oracle_64
: postgre_name=./dbclient_851/dbclient_postgre_64
db2_name=./dbclient_851/dbclient_db2msql_name=./dbclient_851/dbclient_msqloracle_name=./dbclient_851/dbclient_oracle: postgre_name=./dbclient_851/dbclient_postgreOn the hosts that will be using this DB Server, install the database client software and make it available for DB Server, as described in the Framework Database Connectivity Reference Guide.
For a list of supported Database Management Systems, refer to the Supported Operating Environment: Framework page.
This release includes the following corrections or modifications:
The DB Server process no longer exits during startup when it receives an error message from Configuration Server that an application with the same name is already running. Instead, DB Server now keeps trying to connect until it has succeeded or stopped. This issue sometimes prevented the DB Server service from becoming operational after its host was rebooted. (MFWK-17284)
When using the PostgreSQL DBMS, database requests no longer fail if the
SQL binding statement contains timestamp format strings, such as
YYYY-MM-DD HH24:MI:SS for example. Previously in this
scenario, the text after :MI was considered a binding
variable, such as YYYY-MM-DD HH24$36:SS in the example
above.
Note: This correction applies only if you are using the latest version
of database client processes stored in the dbclient_851 folder,
as described above.
(MFWK-16326)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following correction and modification:
Timestamp data retrieved from an Oracle database is no longer truncated, so values of all timestamp-related data types (such as TIMESTAMP, TIMESTAMP WITH TIME ZONE, and TIMESTAMP WITH LOCAL TIME ZONE) will be accurate. Previously, this data was truncated automatically by the database, and subsequent display and processing of the data was incorrect.
Note: This correction applies only if you are using the latest version
of database client processes (oracle_name=./dbclient_851/dbclient_oracle),
as described below.
(MFWK-17346)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
This DB Server Installation Package (IP) includes the latest versions of database client processes that must be used when accessing databases in the Genesys 8.5 environment. By default, DB Server uses 8.1.3 DBClient processes, and if you want to enable features that are new in Genesys 8.5, you must enable the new processes, instead of the default ones, as follows:
In the Application object (if DB Server is a client of Configuration
Server), or in the configuration file (for a standalone DB Server), in
the dbserver section, set the configuration option
oracle_name to the name of the alternative Oracle client, as
specified in the dbclient_851 folder of the IP. For example:
oracle_name=./dbclient_851/dbclient_oracle
With the new database client processes enabled, you can:
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. There are no new features or functionality in this release.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
This is a hot fix for this product. This release contains no new features or functionality.
This release contains the following correction or modification:
Database connectivity parameters have all been resized to accept values with a maximum length of 4096 bytes. Previously, the permitted length of some of these parameters did not allow the input of long values, such as Fully Qualified Domain Names (FQDN). (MFWK-14967)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
This is a hot fix for this product. This release contains no new features or functionality.
This release contains the following correction or modification:
The memory leak that sometimes occurred in a PostgreSQL dbclient has been fixed, and no longer occurs. (MFWK-14155, ER# 324307573)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
DB Server now supports multi-language environments using UTF-8 encoding.
By default, DB Server now enables automatic authentication of the
server's security certificate by the Windows TLS client socket. However,
this might cause the failure of existing TLS connections that do not have
server certificates. To prevent authentication errors on those existing TLS
connections, make sure that server certificates are used. Alternatively,
you can use the new option client-auth to disable the default
behavior and restore pre-8.1.3 behavior.
DB Server supports new versions of database, operating system, and a new virtualization platform. Refer to the Genesys Supported Operating Environment Guide for more information.
This release contains the following correction or modification:
DB Server no longer generates the log record SP fetch record failure
(no data) when a stored procedure executes successfully.
(MFWK-13940, ER# 318989461)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
This is a hot fix for this product. This release contains no new features or functionality.
This release contains the following correction or modification:
The memory leak that sometimes occurred in a PostgreSQL dbclient has been fixed, and no longer occurs.(MFWK-14521 [MFWK-14155, ER# 324307573])
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
DB Server now supports the storage and retrieval of data in UTF-8 format when working with Configuration Server in multi-language mode (for all databases that are supported by Configuration Server in that mode).
For Routing Strategies, DB Server now supports Oracle�s large objects (LOB) data type. You must be using Oracle client 10.2 or later to use this feature.
DB Server connections to Message Server now support Client-Side Port Definition.
This release also contains the following corrections or modifications:
If an Oracle stored procedure contains incorrect syntax, DB Server now displays an error message on the console, and continues to process the next request. Previously in this scenario, DB Server just stopped responding. (ER# 303758465)
When using the Postgre DBMS, the db client no longer terminates or disconnects unexpectedly during the execution of a BINDED function. (ER# 301281179)
When written to a log, the password for the Configuration Database is now
represented as a string of asterisks (for example, ******).
Previously, the password was not hidden, enabling anyone with access to the
log to know the password. (ER# 294840321)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of DB Server.
DB Server now supports IPv6 connections to and from databases.
DB Server now supports data encryption.
DB Server now supports a new database. See the Genesys Supported Operating Environment Reference Manual for more information.
DB Server now supports new operating systems. See the Genesys Supported Operating Environment Reference Manual for more information.
This release also contains the following corrections or modifications:
When using Oracle Client, operations involving Oracle Large Object (LOB) types now work properly and are no longer a factor in causing the DB Server client for an Oracle database to terminate unexpectedly. (ER# 295772304)
When operating on the HP-UX IPF platform, the DB Server client for an Oracle database now works properly. Previously, DB Server requested PA-RISC Oracle Client software instead of IPF. (ER# 295699661)
DB Server, when running on the HP-UX platform and connected to an Oracle
database, now correctly stops all dbclient_oracle processes
if the request timeout expires. Previously, the dbclient_oracle processes
would continue running, reaching 100% CPU utilization. (ER# 292370983,
287182359)
DB Server no longer generates the following log message at startup:
Cannot create managed object "exit". This message did not
affect the operation of DB Server, and could be ignored.
(ER# 290373611)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of DB Server.
DB Server now supports a new database. See the Genesys Supported Operating Environment Reference Manual for more information.
For Oracle 11g databases, DB Server now supports the Real Application Cluster (RAC) Transparent Application Failover (TAF) feature.
DB Server now supports IPv6 connections to and from other Genesys components.
DB Server now supports new operating systems. See the Genesys Supported Operating Environment Reference Manual for more information.
DB Server now supports new virtual operating systems. See the Genesys Supported Operating Environment Reference Manual for more information.
There are no corrections or modifications in this release.
This section provides corrections and updates for issues found in currently released documentation for this product. The changes described here will be included in future published versions of the document.
In "Appendix C: Installing and Configuring an Oracle Client" of the Framework 8.1 DB Server User's Guide, step 5 directs the user to create a configuration file that contains incorrect content, as follows:
/etc/ld.so.conf.d/oracle-11.2-client64.confLD_LIBRARY_PATH=/usr/lib/oracle/11.2/client64/lib.This step should read:
/etc/ld.so.conf.d/oracle-11.2-client64.conf/usr/lib/oracle/11.2/client64/lib.This section provides the latest information on known issues and recommendations associated with this product.
On Windows, PostgreSQL DB client may terminate unexpectedly or operate incorrectly if any of the environment variables used by PostgreSQL to locate files on the filesystem are provisioned without proper escaping of "\" character. Make sure you provision the Windows paths according to the PostgreSQL documentation. For more details, see PostgreSQL Databases. (MFWK-21498)
On Linux, DB Server using Microsoft ODBC driver does not connect to the MS SQL database while using Data Source Name (DSN). (MFWK-21440)
| Found In: 8.1.302.05 | Fixed In: 8.1.302.09 |
On Linux, DB Server is currently using Microsoft ODBC 13.X driver for direct connections to MS SQL database. This restricts the use of non-ASCII characters when working with databases that have non-Unicode native codepages. For more details on the restrictions, see the Microsoft documentation for the specified driver version. (MFWK-20770)
| Found In: 8.1.302.00 | Fixed In: |
DB Server does not support MS SQL client software on Linux in a multi-language configuration environment. (MFWK-19231)
| Found In: 8.1.302.00 | Fixed In: 8.1.302.01 |
If you use a tool other than Windows certificate services to generate the
TLS security certificate and then import the certificate to Windows manually,
the CERT_TRUST_REVOCATION_STATUS_UNKNOWN validation error will
occur and the TLS connection to the Genesys server will fail.
Workaround: Set the client-auth option to 0
(zero) to disable server authentication in the DB Server TLS socket. Refer to
the Framework 8.1 Configuration Options Reference Manual for a full
description of this option and how to use it.
(MFWK-14166, ER# 324547671)
| Found In: 8.1.300.03 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see "Discontinued Support" in the Genesys Supported Operating Environment Reference Guide.
RHEL version 5 operating system is no longer supported.
| Discontinued As Of: 8.1.301.16 |
HP Compaq Tru64 Alpha is no longer supported.
| Discontinued As Of: 8.1.000.05 |
IBM AIX 5.1 and 5.2 32/64-bit are no longer supported.
| Discontinued As Of: 8.1.000.05 |
Oracle 9 is no longer supported.
| Discontinued As Of: 8.1.000.05 |
Red Hat Enterprise Linux AS 3 is no longer supported.
| Discontinued As Of: 8.1.000.05 |
Solaris SPARC 8 is no longer supported.
| Discontinued As Of: 8.1.000.05 |
Information in this section is included for international customers.
There are no internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Framework 8.1 Deployment Guide first.
Framework 8.1 Deployment Guide provides instructions for installing and configuring Framework 8.1 components, and for starting and stopping Framework 8.1 components either using the Management Layer or manually.
Framework 8.1 DB Server User's Guide provides a high level overview of DB Server features and functions, together with architecture and configuration information.
Framework 8.1 Genesys Administrator Help describes how to use Genesys Administrator in either an enterprise or multi-tenant environment.
Framework 8.1 Configuration Manager Help describes how to use Configuration Manager in either an enterprise or multi-tenant environment.
Framework 8.1 Configuration Options Reference Manual describes configuration options for Framework 8.1 components.
Framework 8.1 Combined Log Events Help describes log events that Genesys server applications generate and that Genesys Administrator and Solution Control Interface display.
Genesys 8.1 Security Deployment Guide describes Genesys security features and detailed instructions for deploying them. These features provide secure data transfer between Genesys components, protection against unauthorized access, and protection against data loss in case of component failure.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.