Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
8.0.310.09 [06/27/19] – Hot Fix | X | X | X | X | ||
8.0.310.01 [12/19/18] – General | X | X | X | X | ||
8.0.300.06 [12/15/16] – General | X | X | X | X | ||
8.0.210.04 [12/14/15] – General | X | X | X | X | ||
8.0.200.10 [07/15/15] – General | X | X | X | X | ||
8.0.110.01 [06/12/14] – General | X | X | X | X | ||
8.0.100.27 [08/01/13] – General | X | X | X | X | ||
8.0.100.11 [11/27/12] – General | X | X | X | X | ||
8.0.001.28 [11/16/12] – Hot Fix | X | X | X | X | ||
8.0.001.14 [12/08/11] – General | X | X | X | X | ||
8.0.000.14 [04/22/11] – Hot Fix | X | X | X | X | ||
8.0.000.12 [12/06/10] – General | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.0 releases of Gplus Adapter for Siebel CRM Media Routing Component.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
The Adapter now correctly loads all media plugins. Previously, the application sometimes terminated unexpectedly while media libraries loaded. Genesys recommends updating the Adapter to the current version. (GPSBL-5462)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
This release does not include any corrections and modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
This release does not include any corrections and modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
This release does not include any corrections and modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
Support for Genesys Framework 8.5.
This release does not include any corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes the new features that are introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component:
Support for Siebel versions 8.1.1.11/8.2.2.4 (and later) for both HI and Open UI modes.
Support for Windows Server 2012 (64-bit) R1 or R2.
This release does not include any corrections and modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes the new feature that was introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component:
This release does not include any corrections and modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. There are no new features introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component.
This release also includes the following correction and modification:
The Gplus Media Routing Component's StopWorkItem
method now works correctly if the ConnectionName
input parameter is passed to the method. Previously, the ConnectionName
input parameter was always taken from the Service:ConnectionName
parameter that is specified in the configuration. (ER# 260045751).
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain new features or functionality.
This release also includes the following correction and modification:
The Gplus Media Routing Component now correctly handles high workloads. Previously, under a high workload, the Open Media Server stopped functioning and produced memory dump files. (ER# 301701434).
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. There are no new features introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component.
This release also includes the following correction and modification:
The Gplus Media Routing Component's Release
button in the toolbar is now enabled for Siebel email interaction work items. Previously in this scenario, the Release
button was disabled. (ER# 270425141).
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain new features or functionality.
This release also includes the following correction and modification:
The Gplus Media Routing Component now correctly handles the Release
toolbar button. Previously, the Release
toolbar button was disabled for Siebel eMail workitems. (ER# 270425141).
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in the initial 8.0 release of Gplus Adapter for Siebel CRM Media Routing Component.
This release does not include any corrections and modifications.
This section provides the latest information on known issues and recommendations associated with this product.
Internet Protocol version 6 (IPv6) must be disabled for the Adapter (refer to the Framework 8.x Deployment Guide for more information); otherwise the Adapter terminates unexpectedly when receiving an incoming TCP/IP connection. (GPSBL-4542)
Found In: 8.0.100.27 | Fixed In: 8.0.110.01 |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.
There are no discontinued features or functions for this product.
Information in this section is included for international customers.
There are no known internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.
Gplus Adapter 8.0 for Siebel CRM Deployment Guide. This PDF guide lists system requirements and describes how to install and configure the Gplus Adapter up to December 2015.
Supplement to Gplus Adapter 8.0 for Siebel CRM Deployment Guide. This online guide provides updates to the Deployment Guide PDF starting with the 8.0.3 release.
Gplus Adapter 8.0 for Siebel CRM User's Guide. This guide contains step-by-step instructions on how to use the Adapter.
Gplus Adapter 8.0 for Siebel CRM Developer's Guide. This guide provides information used to customize the Adapter.
Genesys Migration Guide contains a documented migration strategy for each software release. Please refer to the applicable portion of this guide or contact Genesys Customer Care for additional information.
Genesys Licensing Guide contains information about the licensing requirements for this software. Please refer to the applicable portion of this guide or contact Genesys Customer Care for additional information.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated.