As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.1 releases of T-Server Common Part (TSCP) listed in the Contents, above.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see Legal Notices for T-Servers. Please contact your Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This update includes the following corrections and modifications:
In a multisite environment, TSCP now cancels an active ISCC transaction after receiving an error for the call routing attempt. Previously, the transaction was not canceled as expected, which caused external Routing Points to be blocked. (TS-11688)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This update includes the following corrections and modifications:
Calls are no longer rejected in some specific scenarios after an attempt to route a call to an invalid destination in a SIP Cluster environment. (TS-11634)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
TSCP no longer uses logging APIs on RHEL 4 32-bit platforms that might lead to instability issues. (TS-11547)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features:
This release does not include any corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
TSCP no longer grows in memory while distributing EventCallDeleted to the clients. (TS-11470)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
true in the log-filter section. For the option description, see the Genesys Configuration Options Reference Manual. (TS-11421)
This release does not include other corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server now reports AttributeCtrlParty in EventCallDeleted. Previously, the order of notifications and sending events was incorrect; as a result, AttributeCtrlParty was not included in EventCallDeleted. (TS-11437)
T-Sever no longer rejects client connections if a T-Server application has ApplicationDBID over 16383 and the server-id option is not configured or configured incorrectly. (TS-11431)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server now handles requests correctly when two different T-Library clients send RequestGetAccessNumber with the same reference ID for different calls. (TS-11398)
T-Server no longer consumes 100% of the CPU when a significant number of DNs are added to the configuration environment. Previously, adding a significant number of DNs to a configuration environment that already contained many DNs caused the CPU usage to increase to 100%. (TS-10098)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
The ISCC call path optimization feature no longer breaks an event propagation link between two different calls on the same site. (TS-11205)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
TLSv12 for secured connections. (TS-11337)
TSCP supports the strict External Partition Number (EPN) matching mode, enabled by the following option:
strict-epn-match
Setting: extrouter section, Application level
Default Value: false
Valid Values: true, false
Changes Take Effect: For the next call
Enables the strict EPN matching mode. When set to true, calls without EPN information will use only External Routing Points that do not have an EPN configured.
(TS-11249)
This release includes the following corrections and modifications:
The modification TS-11107 made in version 8.1.010.97 has been removed and is no longer available.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
When the epp-tout option is configured, T-Server now correctly suspends EventCallDeleted along with other call-related events when the consultation call is merged with the main call. (TS-11328)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer prints the following error message into a log file for successful multisite calls: [ISCC] Error: ITM: iscc.call-operation/failed invalid state: successful. (TS-11029)
T-Server now generates EventDiverted and EventRouteUsed in a correct sequence with correct attributes while processing the ISCC pullback scenario. (TS-10911)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
Joint user data updates during or immediately after a transfer completion on a remote site are no longer rejected. (TS-11107)
T-Server now correctly updates access numbers from a Routing Point when the use-implicit-access-numbers option is set to true and configuration object DBIDs match switch DBIDs. Previously, in this rare-case scenario, those access numbers were updated incorrectly. (TS-10839)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
This release incorporates the latest internal libraries. (TS-11263)
This release does not include other corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server now starts correctly while trying to connect to an incorrectly configured port of Message Server. (TS-11257)
T-Server no longer stops responding if the maximum allowed number of client connections is reached. (TS-11197)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
Calls no longer become stuck on an ISCC proxy node in some specific scenarios in a SIP Cluster environment. (TS-11225)
This release resolves an HA call synchronization issue that appeared in complex scenarios on some specific switches. (TS-11078)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
TLS connections, including those in mutual TLS mode, are now supported by Message Server. Message Server must have its default port configured as secure for TLS connections to work. All security-related configuration options must be configured on the same level (connection, application, or host) as the corresponding certificate. If mutual TLS is configured on the Message Server side, a certificate must also be configured on the client side. See the Genesys Security Deployment Guide for more details. (TS-11113)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
This release incorporates the latest internal libraries. (TS-11198, TS-11199)
This release does not include any corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
This release enables SIP Server to control CPU usage overload by decrementing the server's log level when the CPU usage overload threshold is reached. (TS-11193)
This release does not include any corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
This release enables SIP Server to support customization of music-on-hold treatments in multisite scenarios. (TS-11129)
This release does not include any corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer distributes an invalid duplicate EventPartyChanged message with AttributeCallState = 0 on a multisite transfer or a conference destination party with report-connid-changes set to true. The new value legacy of the report-connid-changes option restores the original behavior. (TS-11181)
T-Server now correctly processes suspended events in scenarios where the epp-tout option is set to a non-zero value if other suspended events are present on the same party. T-Server reports the correct AttributePreviousConnID in EventPartyChanged on multisite transfer completions. (TS-11165)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
multisite cross-region call supervision now works correctly in a SIP Cluster environment. (TS-11154)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
This release improves reporting of successfully routed calls between an external standalone SIP Server and a SIP Cluster environment. (TS-11145)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
This release improves reporting of successfully routed calls between an external standalone SIP Server and a SIP Cluster environment. (TS-11141)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
This release improves the stability of multisite scenarios in a SIP Cluster environment. Previously, the cluster node sometimes terminated unexpectedly if unsuccessful outbound multisite calls were made to an external standalone SIP Server. (TS-11139)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
TSCP no longer logs multiple Interaction message generated messages for a single call monitoring event. (TS-11115)
This release improves processing of unsuccessful ISCC transactions in a SIP Cluster environment. Previously in this environment, T-Server did not release access resources for unanswered multisite calls. (TS-11133)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release contains the following new features or functionality:
This release contains modifications to support a remote recording functionality in a heterogeneous environment with a standalone SIP Server and Genesys Cloud. (TS-11117)
This release contains no corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release contains the following new features or functionality:
TSCP now allows T-Server/SIP Server applications built with it to re-define the default value of the keep-startup-file configuration option. Refer to your T-Server or SIP Server Release Notes (or Deployment Guide) for information about the default value for this option. Previously, the default value of this option was set to false for all Genesys T-Server applications. (TS-11089)
T-Server supports the new configuration option in the extrouter section: transaction-state.
transaction-state
Default Value: default
Valid Values: default, by-islink
Changes Take Effect: On the next ISCC origination transaction
The option enables improved historical reporting of data for multisite scenarios where a call is successfully delivered to the destination site but is not answered by the target agent.
The default value supports backward compatibility when T-Server reports the origination transaction and the IS-Link as unsuccessful, and stops event propagation (if configured). As a result, in most cases, historical reporting applications do not take into account the calls on different sites that are part of the same interaction.
The by-islink value forces T-Server to report both the transaction and the IS-Link as successful and to maintain event propagation in those multisite scenarios.
Keep this option's value consistent between all T-Servers participating in multisite transactions.
Limitation: If No-Answer Supervision is used, the agent-no-answer timeout must not exceed the value of the timeout option in the extrouter section (the default value of this option is 60 sec).
(TS-11093, TS-10606)
This release contains no corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release contains the following corrections or modifications:
This release includes these improvements to multisite scenario handling:
(TS-11008)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release contains the following corrections or modifications:
This release improves ISCC User Data propagation between a SIP Cluster environment and standalone T-Servers. (TS-11069)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release contains the following corrections or modifications:
T-Server now properly processes TCancelReqGetAccessNumber requests. Previously, starting with version 8.1.010.25, T-Server rejected those requests with the error: Bad or missing transaction specific data. (TS-10974)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release contains the following new features or functionality.
This release contains no corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain features or functionality.
This release includes the following corrections and modifications:
T-Server no longer deletes ISCC calls when two parties simultaneously update UserData with the same key and value, and the option consult-user-data has the value joint. Previously, T-Server treated this situation as a data propagation loop, resulting in ISCC call deletion. (TS-10919)
An active VSP call list is no longer corrupted on the backup T-Server when a connection to the primary T-Server is lost and recovered. (TS-10953)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release contains the following new features or functionality:
iscc-destination-dn extension key set to the actual destination number in TRouteCall, when passing it to another T-Server. (TS-10915)This release includes the following corrections and modifications:
T-Server now reads a list of Default DNs configured on the DN of type Routing Point. (TS-10923)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer terminates unexpectedly while handling several concurrent configuration change events for adding and deleting connections in the Configuration Layer between server applications—for example, during restoration of the connection between Configuration Server and Configuration Server Proxy. (TS-10908)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
In multisite conference scenarios, T-Server now correctly propagates the ISCC party events when any conference member leaves the call. Previously, T-Server did not propagate the ISCC party events when a conference member left the call. (TS-10830)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer incorrectly generates error messages 06080 Mandatory configuration option not found or 06082 Mandatory configuration option has invalid value while processing a Switch Access Code configuration change from a non-empty value to an empty one. (TS-10776)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly shuts down upon finishing a call path optimization operation. Previously, T-Sever sometimes shut down immediately while a call path optimization operation was still in progress. (TS-10824)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
This release enables SIP Server to support TMuteTransfer requests. (TS-10809)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
SIP Server no longer grows in memory if the overload control module rejects a request. Previously in this scenario, SIP Server experienced a memory leak when it was built with TSCP version 8.1.010.25 through 8.1.010.51. (TS-10777)
When running in warm standby mode, T-Server now properly registers Access Resources after a switchover. Previously in this scenario, T-Server did not register Access Resources, which led to failed routing transactions with the Access_Resource_Not_Registered error message. (TS-10771)
T-Server now accepts up to 9999 seat licenses newly issued by License Manager when the option num-sdn-licenses is changed from a previous finite value to max. Previously, T-Server did not accept these new licenses. (TS-10593)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release contain the following new features or functionality:
SIP Server now supports the ISCC Path Optimization feature that removes extra links from the Event Propagation path while keeping the
event propagation functionality intact in trunk optimization scenarios. The ISCC Path Optimization feature is controlled by the following parameter that must be configured in the ISCC Protocol Parameters field of the Switch Access Code.
cpocpo, false, true
When set to false, ISCC does not optimize the Event Propagation path (backward-compatible behavior). When set to cpo, SIP Server aligns the ISCC call path with the SIP signaling path. For example, if SIP Server gets out of the SIP signaling path, so does ISCC. If this parameter is set to true, ISCC makes a decision to optimize the call path based on its internal analysis and without direct relation to the SIP signaling path.
Note: There can be two Switch Access Codes for any pair of switches. One Switch Access Code is for transfers from switch A to switch B, and the other one for transfers from switch B to switch A. When those Switch Access Codes contain different values of the path-optimization parameter, the effective value is the weaker of the two values. Thus, if one of them is set to false, the effective value is false; if one of them is set to cpo, the effective value is cpo. Otherwise, the effective value is true.
(TS-10583)
This release also includes the following corrections and modifications:
T-Server no longer reports license errors in the log while shutting down. (TS-10743)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release contains the correction of the issue that was fixed in 8.1.3 Framework libraries, which only impacted SIP Server establishing SIP TLS connections to SIP TLS-enabled devices. See the Security Pack on UNIX 8.1.x Release Note for details. (MFWK-15774)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
In multisite scenarios, T-Server now properly propagates EventPartyAdded when an Observer party connects to the call. Previously, T-Server propagated EventPartyAdded in conference calls only. (TS-10689)
T-Server no longer becomes unstable when running on heavy-loaded hosts with significant network latency which could lead to race conditions in configuration messaging. (TS-10585)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release improves T-Server performance.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release improves T-Server performance.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly distributes, in the proper order, the EventCallDeleted events for the consultation call and the EventEstablished events for the transfer destination DN in blind-transfer scenarios. Previously, since version 8.1.001.37, T-Server postponed the propagation of EventCallDeleted events for a small time interval (about 15-30 milliseconds), which caused problems with DNs that have an auto-answer feature; this scenario could also cause the incorrect order of the EventEstablished events for the transfer destination DN and the EventCallDeleted events of the consultation calls during the completion of the transfer. (TS-10499)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release improves the processing of Inter Server Call Control (ISCC) nodes in a SIP Cluster environment.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release improves the performance of Inter Server Call Control (ISCC) when T-Server has a large number of inter-site calls in its memory. (TS-10067)
T-Server no longer produces a core file and becomes unstable upon shutdown. Previously, T-Server could become unstable due to the improper cleaning of some internal data objects. (TS-10549)
T-Server now supports the restricted vsp-process-udata configuration option to restore backward compatibility. Previously (starting from TSCP version 8.1.010.25), T-Server started to transmit User Data requests addressed to Virtual Queues to their Virtual Service Providers.
vsp-process-udata
Default Value: true
Valid Values: true, false
Controls the scope of the requests transmitted to the Virtual Service Provider (VSP). If this option is set to true, it allows T-Server to distribute User Data requests to the VSP (if this functionality is supported). If this option is set to false, T-Server does not distribute the User Data requests to the VSP.
Warning! Use this option only when requested by Genesys Customer Care.
(TS-10508)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
When processing an Inter Server Call Control (ISCC) Call Data Transfer Service scenario, T-Server now correctly handles ISCCRequestCancelCallDataXferService requests. Previously, T-Server sent an ISCCEventCallDataXferSucceeded message after receiving an ISCCRequestCancelCallDataXferService request. (TS-10492)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly handles call path optimization scenarios. Previously, T-Server could experience performance degradation and memory growth in complex Inter Service Call Control (ISCC) call scenarios that involved call path optimization (out-of-service-path transfers) and ISCC loop detection (if the value of the match-call-once option was set to false). (ER# 325603601, TS-10072)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release corrects an internal T-Server behavior for ISCC handshaking in a SIP Cluster environment.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release corrects the processing of ISCC misconfigurations in a SIP Cluster environment.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
When a T-Client disconnects, T-Server now cancels only those multisite transactions that were initiated by that T-Client. Previously, T-Server incorrectly canceled all origination multi-site transactions when any T-Client disconnected. (ER# 322681475)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer treats inbound calls as business calls in multi-site scenarios when the option propagated-call-type is set to true and the option internal-bsns-calls is set to false. This means that the agent does not go into the AgentNotReady state after the call is released. The issue occurred when the Switch Partitioning functionality was enabled (the dn-scope option was set to tenant). (ER# 306058310)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
true in the log-filter section. For the option description, see the Genesys Configuration Options Reference Manual. (TS-11475)
This release does not include other corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer deletes ISCC calls when two parties simultaneously update UserData with the same key and value, and the option consult-user-data has the value joint. Previously, T-Server treated this situation as a data propagation loop, resulting in ISCC call deletion. (TS-10919)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release contains the following new features or functionality:
This release includes no corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release contains the following new features or functionality:
This release is built with TSCP 8.1.001.76, which adds support for the Dialogic Eiconcard adapter using the x.25 protocol on the
Windows 2008 platform, in 32-bit native, 64-bit native, and 64-bit compatibility modes. TSCP adds support for the
newer ex25.dll while retaining support on existing installations for the obsolete x25nt.dll, which does
not work with Windows 2008. A new configuration option, x25-dlls,
specifies the dll list that ensures compatibility with your environment.
x25-dlls
Default: ex25.dll, x25nt.dll
Valid values: an ordered, comma-separated list of x.25 DLL file names
Changes take effect: at startup
At startup, T-Server tries to load the dlls in the order listed and stops when it has either successfully
loaded a dll or reached the end of the list without being able to load a dll. By default, T-Server loads
x25nt.dll for Windows 2003 or ex25.dll for Windows 2008. If T-Server fails to load
any of the dlls listed in this option's value, the link is not initialized.
(TS-10751)
This release includes no corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release contains the correction of the issue that was fixed in 8.1.1 Framework libraries:
In HA deployments with Configuration Server and T-Server HA pairs, T-Server now properly processes shutdown and subsequent switchover to the Configuration Server HA pair with the active ADDP connection. Previously, ADDP was disabled on its connection to the master Configuration Server after two consecutive session restorations to the alternating instances of the master Configuration Server HA pair, which resulted in configuration updates being lost. (TS-10722)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now accepts up to 9999 seat licenses newly issued by License Manager when the option num-sdn-licenses is changed from a previous finite value to max. Previously, T-Server did not accept these new licenses. (TS-10640)
In multisite scenarios, T-Server now properly propagates EventPartyAdded when an Observer party connects to the call. Previously, T-Server propagated EventPartyAdded in conference calls only. (TS-850)
T-Server correctly maintains User Data propagation after successful DNIS-pooling transactions to load-balanced destinations. Previously, User Data propagation could fail after such transactions. (TS-10676)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now returns seat-related licenses to the License Server. Previously, T-Server did not return the licenses to License Server after the value of the num-sdn-licenses configuration option was decreased. (TS-10597)
This version of TSCP is built with the 8.1.000.03 version of the GLM library.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now accepts all newly issued seat-related licenses up to a maximum value of 9999. Previously, T-Server did not accept additional seat-related licenses that License Manager issued when the value of the num-sdn-licenses configuration option was changed from a previous numerical value to max. (TS-571)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.3 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
This release improves the performance of Inter Server Call Control (ISCC) when T-Server has a large number of inter-site calls in its memory. (TS-10557)
T-Server no longer produces a core file and becomes unstable upon shutdown. Previously, T-Server could become unstable due to the improper cleaning of some internal data objects. (TS-10522)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now distributes EventCallDeleted and EventEstablished messages in the proper order. Previously, in blind transfer scenarios to a DN with auto-answer enabled, T-Server postponed the propagation of EventCallDeleted events for approximately 15-30 milliseconds (ms), which could cause this event to arrive after the EventEstablished event during the completion of the transfer. (TS-10117)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer becomes unstable on shutdown. Previously, if the LCA heartbeat was enabled, T-Server could become unstable when sending heartbeat messages due to the improper cleaning of some internal data objects. (ER# 323779891, TS-869)
T-Server no longer terminates unexpectedly if the destination T-Server in an ISCC transaction receives two or more events propagated by ISCC followed by ISCCEventCallDeleted while the transaction is still in progress. Previously, T-Server could loop, using 100% of the CPU and triggering an Out of Memory error. (ER# 323676037, TS-866)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly specifies either a positive integer or a null value for the EventServerInfo event's Extensions attribute, sdn-licenses-available. Previously, T-Server distributed a negative integer value for the number of available SDN licenses in this Extensions attribute for certain types of license files. (ER# 320527934)
T-Server now correctly applies dynamic changes for string array options. Previously, T-Server might have incorrectly applied dynamic changes for these options. (ER# 256449305)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now supports version 11.9 of the FLEXlm client library, which is fully compatible with the previous version 9.5 of the FLEXlm license manager. Previously, this incompatibility could cause T-Server to terminate unexpectedly. (ER# 316520865)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly handles memory initialization on startup. Previously on startup, T-Server might have had memory corruption issues. (ER# 319363297)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly deletes old log files according to the value set in the expire option setting. Previously, when the number of files to be deleted exceeded that internal limit, some older files were not deleted. (ER# 317579681)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly populates the AttributePreviousConnectionID attribute value in EventPartyChanged and sends the next DN-related event in the following scenario:
report-local-connid-changes configuration option was set to true.
Warning! Use the report-local-connid-changes option only when requested by Genesys Technical Support.
Previously in this scenario, T-Server generated an EventPartyChanged event with the AttributePreviousConnectionID attribute value incorrectly set to ffffffffffffffff and failed to generate the first DN-related event for the call (EventRinging, EventQueued, or EventRouteRequest events, depending on the type of DN where the call arrived).
(ER# 316905493)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release contains the following new feature:
epn extension key of the original request specifies the partition name which must be used for resource allocation. The request-level setting takes precedence over the DN-level setting. (ER# 314614811)
This release includes the following corrections and modifications:
T-Server now correctly handles memory issues when under heavy load conditions. Previously under these conditions, T-Server might have had memory corruption issues. (ER# 311753492)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly processes a TMuteTransfer request to a remote location, if the destination switch delays the distribution of CTI messages. Previously, T-Server did not correctly process these requests, which sometimes led to incorrect call reporting. For correct call processing, ensure that the epp-tout configuration option is set to a non-zero value. (ER# 272090127)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
When operating on the AIX platform, sometimes, under a load, the FlexLM client caused T-Server to become unstable. This issue has been fixed. (ER# 305526332)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly sends Local Control Agent (LCA) heartbeat messages. Previously, in scenarios where T-Server was built with TSCP version 8.1.001.47, T-Server could become unstable, if it was running on the same host as LCA 8.1.0 operating in Unresponsive Process Detection mode. (ER# 309597081, ER# 308202408)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now has improved the handling of Inter Service Call Control (ISCC) transactions. Previously, delays in the processing of ISCC transactions increased as the number of DNs in the configuration environment grew. (ER# 303968066)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly performs User Data propagation for Inter Server Call Control (ISCC) calls in deployments where two or more T-Servers monitor DNs on the same switch and have the value of the match-call-once configuration option set to false. Previously, T-Server stopped the User Data propagation for the ISCC calls. (ER# 302643281)
T-Server now enables more efficient monitored DN deletion processing. Previously, in environments with a large set of DNs under the switch, DN deletion caused T-Server to use an excessive amount of the central processing unit (CPU) resources, which resulted in an overload. (ER# 299721798)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now supports an Access Code longer than 63 characters. Previously, T-Server rejected ISCC transactions from switches that had Access Codes longer than 63 characters. (ER# 300867512)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now supports a new Application-level configuration option, req-distrib-event-support, in the TServer section,
to resolve backward compatibility issues.
no-checkno-check, check-client
This option controls the content of the T-Events, propagation of which is requested by RequestDistributeEvent. The scope of the distribution depends on the presence and the values of AttributeClientID and AttributeReferenceID, as follows:
If the option is set to check-client and if AttributeClientID is not present in the RequestDistributeEvent message, T-Server does not include AttributeReferenceID in the event distributed to clients. If AttributeClientID is present in the RequestDistributeEvent message and a client is connected with that ClientID, T-Server sends the event containing AttributeReferenceID to this client and sends the event without AttributeReferenceID to other clients.
If AttributeClientID has a value of -2 and AttributeReferenceID has a value of -2, T-Server sends the event with AttributeClientID and AttributeReferenceID to all clients registered for ThisDN. If AttributeClientID has a value of -2 and AttributeReferenceID has a value other than -2, T-Server sends the event without AttributeReferenceID to all clients registered for ThisDN.
If AttributeClientID has a value other than -2 and no client is connected with that ClientID, T-Server sends an EventError response to the client that sent the RequestDistributeEvent message and the requested event is not distributed to clients.
If the option is set to no-check, T-Server does not check for clients that are subscribed for RequestDistributeEvent messages and reports AttributeReferenceID in event messages (backward compatible mode).
(ER# 299869422)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
In checking whether a digit string falls within the DN Range of the switch defined in the configuration environment, T-Server now takes the length of the digit string into account. Previously, a simple lexicographic comparison was used which could produce false positive results for digit strings longer than the ones the defining the DN Range. (ER# 293036821)
T-Server now correctly reports the Network busy error in scenarios where the ISCC origination transaction fails when all the trunks on the switch are busy. Previously, T-Server incorrectly distributed an EventError message with Invalid connection id in this scenario. (ER# 295830846)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
In multi-site scenarios involving the pullback ISCC transaction type, T-Server now distributes EventCallDeleted and EventAbandoned in the correct order in scenarios where the transaction expires at the origination site due to the call having already ended at the destination location of the transaction. (ER# 297178631)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now distributes EventReleased for the abstract DN before EventCallDeleted and AttributeEventSequenceNumber in EventCallDeleted is greater than AttributeEventSequenceNumber in EventReleased. (ER# 296484415)
For multi-site conference scenarios and if the epp-tout configuration option is greater than 0 seconds, T-Server now correctly distributes event messages, according to the Genesys 7 call model. Previously, T-Server sometimes distributed messages incorrectly. (ER# 296110721)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
In multi-site scenarios involving the pullback ISCC transaction type, T-Server now correctly distributes the EventDiverted, EventReleased (on the abstract DN), and EventCallDeleted messages in the proper order. Previously, T-Server distributed EventReleased on the abstract DN and EventCallDeleted to clients earlier than EventDiverted. This resulted in inaccurate historical call reporting. (ER# 286938510)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.1 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality:
Limited display of sensitive information: In logs, new options enable sensitive data in logs to be marked for post-processing by the user, such as deletion, replacement, or hiding. See the Genesys 8.1 Security Deployment Guide for details.
Compliance with FIPS: TLS as implemented by Genesys meets the Federal Information Processing Standards (FIPS).
This release does not contain any corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
In multi-site scenarios involving the pullback ISCC transaction type, T-Server now correctly distributes the EventDiverted, EventReleased (on the abstract DN), and EventCallDeleted messages in the proper order. Previously, T-Server distributed EventReleased on the abstract DN and EventCallDeleted to clients earlier than EventDiverted. This resulted in inaccurate historical call reporting. (ER# 286938510)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer becomes unresponsive while trying to reconnect to Configuration Server after connection to it was lost. (ER# 293261601)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release contains the following new functionality.
The minimum value of the periodic-check-tout configuration option is now 10 seconds. Previously, there was no minimum value defined for this option. Values of 10 seconds or slightly greater can still cause a moderate deterioration of T-Server performance.
10 minSpecifies the time interval for periodic checks for stuck calls. These checks affect both notification and cleanup functionality, and are made by checking T-Server�s own call information with any call information available from the switch.
(ER# 291263131)
This release includes the following corrections and modifications:
In multi-site conference scenarios involving call path (trunk) optimization at one of the call locations, T-Servers at other call locations now correctly generate EventPartyDeleted messages when an external party leaves the conference. (ER# 291027891, 286608305)
In an environment where a premise T-Server is connected to load-balanced Network T-Servers, the premise T-Server now correctly propagates user data related to a multi-site call originating from the premise T-Server and received by one of the Network T-Servers after a transaction using the dnis-pool transaction type. Previously, the premise T-Server sometimes propagated user data to a Network T-Server different from the one that actually received the call. (ER# 289193303, 283685033)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer becomes unstable if a new connection to it is configured in a client application and then immediately removed (in the Configuration Layer), while T-Server is still processing data related to the added connection. (ER# 289419487)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
This is a hot fix for this product. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
In a multi-site environment, when due to delays in messaging between sites, T-Server simultaneously receives two different user data updates for the same call or for a consultation call and its main call, and if the consult-user-data option is set to joint, T-Server no longer alters the internal structures that determine the sequence in which call data updates are performed. Previously, in the rare case of such a collision, T-Server could alter these structures in order to prevent an incorrectly detected data propagation loop and this could break down subsequent user data updates for this call or for this pair of a consultation and a main call. Note the colliding updates are rejected as before, since it is impossible to determine their order of precedence. An important but extremely infrequent limitation: when such user data updates have identical contents, they cannot be distinguished from an actual data propagation loop and a breakdown of subsequent user data updates remains possible. (ER# 286135992)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server no longer provides an incorrect access number for an External Routing Point after Access Codes have been modified at a remote switch. (ER# 281432690)
T-Server no longer provides an incorrect access number for an External Routing Point after the following changes have been made in the configuration environment:
Use Override flag is selected and the override number is provided.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
HA T-Server or SIP Server no longer becomes unstable in an environment where a new application object is created with a connection to the running HA T-Server or SIP Server. This issue was applicable only to HA deployments, and could occur in any of the following scenarios:
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
T-Server now correctly applies option values configured in the log-filter section (hide-first, hide-last, unhide-first, unhide-last) to hide sensitive user data in the T-Server log. Previously, T-Server could become unstable while processing those option values. (ER# 279197231)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain any new features or functionality.
This release includes the following corrections and modifications:
When operating in a single-site environment, T-Server no longer shuts down if it fails to obtain an ISCC license. (ER# 278678036)
T-Server no longer distributes ReferenceID in RequestDistributeEvent messages containing the ClientID attribute to all clients. (ER# 276969299)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release contains the following new features or functionality.
T-Server now supports Graceful shutdown. Users can now shut down applications and solutions
gracefully. During the process, applications may be in the new SUSPENDING
or SUSPENDED state before they are finally stopped. For more information, refer to the Framework 8.1 Deployment Guide. (ER# 275705581)
This release includes the following corrections and modifications:
When operating in a multi-site environment, T-Server now correctly includes the ConsultUserData value in the Extensions attribute in call-transfer messages. (ER# 268529277)
When processing a TQueryLocation request, T-Server now correctly returns the Application's location in a corresponding EventLocationInfo message. Previously, T-Server sometimes incorrectly included the Application name instead. (ER# 271828837)
T-Server now correctly reports UserData in an EventCallCreated message in response to a client's TStartCallMonitoring request in a scenario where the client is disconnected and reconnected to T-Server with changed UserData, and then, the client sends a TStartCallMonitoring request. Previously, T-Server reported the correct UserData only after the next update of UserData. (ER# 272428727)
When processing single-step transfer scenarios in a multi-site environment, T-Server now correctly reports ReferenceID in EventReleased messages. (ER# 275396387)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
T-Server's internal objects have been redesigned to prevent an exception that may occur during termination of the T-Server process. (ER# 271155430)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of TSCP is built with 8.1.0 Framework libraries.
There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of T-Server Common Part.
background-processing configuration option has been changed to true.
heartbeat-period
- hangup-restart
This release includes the following corrections and modifications:
When processing a Network Attended Transfer/Conference scenario, T-Server now distributes ISCCEventNetworkServiceStatus messages to all premise T-Servers that are participating in this scenario. (ER# 235869531)
This section provides corrections and updates for issues found in currently released documentation for this product.
The following warning must be added in the Configuring Multi-Site Support section of the Multi-Site Support chapter of the T-Server Deployment Guide:
Warning: If COF matching by ANI is desired in the deployment, matching by CallID must be explicitly disabled on all connected T-Servers, by configuring match-callid=false on respective (Default) Access Codes. (TS-11177)
The following statement must be added in the reroute and pullback transaction type sections of the Multi-Site Support chapter of the T-Server Deployment Guide:
Note: Transaction targets for reroute and pullback transaction types could be distribution devices only. (TS-10624)This section provides the latest information on known issues and recommendations associated with this product.
T-Server might not read configuration information on one or multiple configuration DNs when simultaneously provisioning multiple DN objects and restarting T-Server. In this case, Genesys recommends restarting T-Server after completion of the DN provisioning activity to ensure that the configuration is fully in sync. (TS-11746)
| Found In: 8.1.x | Fixed In: |
When several T-Servers share the same switch, and an ISCC connection from an external T-Server to one of the load-sharing T-Servers is deleted, ISCC transactions between the external T-Server and the remaining load-sharing T-Servers may be disrupted. If this occurs, delete and recreate one of the remaining ISCC connections or restart the external T-Server. (TS-11687)
| Found In: 8.1.x | Fixed In: |
To ensure backward compatibility, T-Server provides two options that define how many licenses T-Server can check out:
When the values of the two options are different, then T-Server applies the lower one, so Genesys recommends that you leave the option num-sdn-licenses at the default value max and set the option num-of-licenses to the actual number of licenses that you want T-Server to check out. Alternatively, you can set both options to the same value.
num-of-licenses
Default Value: max (equivalent to 9999 licenses)
Valid Values: max (equivalent to 9999) or any integer
Changes Take Effect: Immediately
Specifies the maximum number of DN licenses T-Server can check out. The values max or 0 (zero) is equal to exactly 9999 licenses. To check out any other number of licenses, specify the value as an integer, up to the number of seats supportable in your environment. The sum of all num-of-licenses values for all concurrently deployed T-Servers must not exceed the number of seat-related DN licenses (tserver_sdn) in the corresponding license file. The primary and backup T-Servers share the same licenses, and therefore they need to be counted only once. T-Server checks out the number of licenses indicated by the value for this option, regardless of the number actually in use.
num-sdn-licenses
Default Value: max (all DN licenses are seat-related)
Valid Values: String max (equal to the value of num-of-licenses) or any integer.
Changes Take Effect: Immediately
Specifies how many seat-related licenses T-Server checks out. A value of 0 (zero) means that T-Server does not grant control of seat-related DNs to any client, and it does not look for seat-related DN licenses at all. A value of "max" means that T-Server checks out the number of licenses defined in option num-of-licenses. The sum of all num-sdn-licenses values for all concurrently deployed T-Servers must not exceed the number of seat-related DN licenses (tserver_sdn) in the corresponding license file. The primary and backup T-Servers share the same licenses, and therefore they need to be counted only once. T-Server checks out the number of licenses indicated by the value for this option, regardless of the number actually in use.
| Found In: 8.1.x | Fixed In: |
Enabling ADDP on a large number of connections may negatively affect system performance. The exact number of connections that could lead to the issue depends on the hardware.
| Found In: 8.1.x | Fixed In: |
T-Server does not support an Access Code longer than 63 characters. (ER# 300867512)
| Found In: 8.1.x | Fixed In: 8.1.001.44 |
RequestCancelReqGetAccessNumber is not supported and returns an error. (TS-10974)
| Found In: 8.1.010.25 | Fixed In: 8.1.010.68 |
When Call Monitoring is activated, T-Server correctly distributes EventReleased for the abstract DN before EventCallDeleted, but AttributeEventSequenceNumber in EventCallDeleted is smaller by one than AttributeEventSequenceNumber in EventReleased. (ER# 296484415)
| Found In: 8.1.001.37 | Fixed In: 8.1.001.38 |
T-Server may become unstable if invalid Certificate information is provided in the T-Server Application object when configuring TLS support. (ER# 273075221)
| Found In: 8.1.000.12 | Fixed In: |
In some rare scenarios, T-Server may incorrectly report the ReferenceID attribute in an EventRemoteConnectionSuccess message. (ER# 268950682)
| Found In: 8.0.101.12 | Fixed In: |
Applicable only to HA deployments. HA T-Server or SIP Server may become unstable in an environment where a new application object is created with a connection to the running HA T-Server or SIP Server. This can occur in any of the following scenarios:
| Found In: 8.0.101.11 | Fixed In: 8.1.000.25 |
By design, client connections must be configured to both applications belonging to an HA pair. When the connection to one T-Server from an HA pair is removed from the configuration of a client application, the other T-Server in the HA pair also deletes the client from its connections list. (ER# 268739001)
| Found In: 8.0.101.11 | Fixed In: |
When operating in a multi-site environment, if T-Server receives an ISCCEventPartyChanged message before a call arrives at the External Routing Point, T-Server may update the call with the wrong information. (ER# 272090127)
| Found In: 8.0.100.00 | Fixed In: 8.1.001.54 |
The default value of the protocol option in the backup-sync section does not allow an HA connection through a secure port. Change its value to simple or addp. (ER# 232762101)
| Found In: 8.0.001.12 | Fixed In: |
The direct-ani transaction type may work incorrectly if the use-data-from configuration option is set to active-data-original-call. (ER# 218490023)
| Found In: 8.0.000.00 | Fixed In: |
If the Client-Side Port Definition feature is enabled during T-Server installation, at startup time T-Server will report warning messages in its log regarding command-line parameters related to this feature. Ignore these messages.
| Found In: 7.6.008.03 | Fixed In: |
The value of all-calls of the ani-distribution configuration option must be used only when requested by Genesys Technical Support.
| Found In: 7.6.008.03 | Fixed In: |
If a TNetworkConsult request is made while a previously initiated
TNetworkConsult operation is still in progress, and the second request
specifies a different destination DN than the first request, subsequent
EventNetworkCallStatus messages will report incorrect values for
AttributeNetworkOrigDN and AttributeNetworkDestDN.
(ER# 15366731)
| Found In: 7.1.007.01 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see "Discontinued Support" in the Genesys Supported Operating Environment Reference Guide.
The Solaris 8 operating system is no longer supported.
| Discontinued As Of: 8.1.000.12 |
The Red Hat Enterprise Linux 3.0 operating system is no longer supported.
| Discontinued As Of: 8.1.000.12 |
The Tru64 UNIX operating system is no longer supported.
| Discontinued As Of: 8.1.000.12 |
The AIX 5.1 and 5.2 operating systems are no longer supported.
| Discontinued As Of: 8.1.000.12 |
Information in this section is included for international customers.
There are no known internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.
The Framework 8.1 T-Server Deployment Guide for your type of T-Server contains detailed reference information, including configuration options and functionality, specific to your type of T-Server.
The Framework 8.1 Deployment Guide helps you configure, install, start, and stop Framework components.
The Genesys Events and Models Reference Manual contains an extensive collection of events and call models describing core interaction processing in Genesys environments.
The Platform SDK 8.x .NET (or Java) API Reference contains technical details of T-Library functions.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.