Jump to: navigation, search

Go To Block

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.



You can use the Go To block to enable transitions to other blocks in the same phase of an application or to the beginning of the Assisted Service or Finalize phase. You cannot use the Go To block to transition directly to Menu Option or Segmentation Option blocks.

Using this Block

Use the radio buttons to select a search criteria (for example, by Name, Type, Description, or Comment), then start entering the term you are looking for. Designer starts returning the results as you type.

Des goto.png

This page was last edited on June 21, 2020, at 22:56.

Feedback

Comment on this article:

blog comments powered by Disqus