Jump to: navigation, search

Genesys Task Routing


To access this content:

Genesys Task Routing allows you to submit workitems to Genesys from an external source, such as Salesforce or NetSuite. Once these external workitems are entered in the Genesys system, you can treat them like other Genesys interactions.

Click here to access this content (login required)

This page was last modified on January 24, 2019, at 12:13.


Comment on this article:

blog comments powered by Disqus