Exporting your data
Before you can export data, you must have a valid encryption certificate specified in your user preferences.
Creating a new manual job
Click the Create button to open the New Manual Job page. Enter the desired job settings and click Run & Close. The job is submitted right away and you can monitor it from the Manual Jobs page.
Mandatory settings are marked by *. All other settings are optional.
|Title *||Enter a name for the job.|
|Export Start/End Dates||If you want to specify a range of data to export, use the date pickers to select the start and end dates (captures data from 0:00:00 on the specified starting day to 23:59:59 on the specified ending day).|
|File Split Size||By default, the data is exported as a single file. Use this setting to specify the file size if you want to break the exported data into smaller files.|
|Source *||Select where the data is coming from. (Currently, you can only export data from UCS.)|
|Type *||Select which type of data to export.|
|Media Types||By default, the job applies to all media types. If you turn this slider off, you must select at least one media type (for example, Chat). You can add multiple media types.|
|Description||If you like, you can enter a description for this job.|
Cloning a manual job
To clone a job, select it and click the Clone button.
This opens the Edit Manual Job page, where you can review or change the job settings. For example, you might want to give the job a different Title or adjust the range of the Export Start/End dates.
When you are finished making changes, click Run & Close. The job is submitted right away and you can monitor it from the Manual Jobs page.
Managing manual jobs
When a manual job completes, the exported data file is encrypted and compressed in S/MIME (Secure/Multipurpose Internet Mail Extensions) format. For example: export-f2ef2e7f-304a-4d13-a691-8d89e707c761.zip.smime. (For more details about the exported file format, see Decrypting downloaded data files.)
The manual jobs list also displays details for each job, such as the Source of the exported data, the data Type, the Created Date, and the current Status of the job.
You can use the column headers to select, sort, or filter the jobs in the list.
Canceling a job
If a job is still in progress, you can cancel it by clicking x in the Cancel column.
Deleting a job
To delete a job(s), select it and click the trash icon.
Viewing job details
Select a job and click the View button to see the job details.