In the Statistics section of the Contact Center Settings page, you can configure the following options:
- Default Statistics displayed specifies the statistics displayed in the Agent Desktop menu bar. The statistic specified by this option is the name of a section containing the statistic definition or the statistic object.
- Refresh Time defines the frequency of notification (in seconds) for statistics.
- Maximum quantity of Gadget Statistics displayed specifies the quantity of statistics displayed.
This page was last modified on October 10, 2018, at 09:06.