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Published Option
Default Value: no
Valid Values: yes, no
Changes Take Effect: After restart
Specifies whether Stat Server applies a special model when processing after-call work (ACW) notifications from NEC T-Server. This model, normally used with Meridian T-Server, consists of Position and Extension DNs linked together in Stat Server logic when they belong to the same phone. Refer to the Stat Server User's Guide for a description of the AfterCallWork action and models for its generation.
Note: For switch types, such as the Nortel Meridian, in which a place is configured with both Position and Extension DNs and in which an agent is required to log in to the Position DN, this option must be set to yes in order for EstimWaitTime and LoadBalance statistics to return expected values.
The option name is case-insensitive.
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