Release Note

Gplus Adapter for Teleopti WFM

7.0.x

Genesys Telecommunications Laboratories, Inc. © 2018

Contents

Introduction

Release Number AIX Solaris Linux Windows
7.0.104.00 [10/24/18] – Hot Fix   X X X
7.0.103.00 [08/23/18] – Hot Fix   X X X
7.0.102.00 [07/20/18] – Hot Fix   X X X
7.0.101.00 [05/18/18] – Hot Fix   X X X
7.0.100.01 [05/04/18] – General   X X X


Link to 6.2 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

This release note applies to all 7.0 releases of the Gplus Adapter for Teleopti WFM.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on any third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.


Release Number 7.0.104.00 [10/24/18] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


The Gplus Adapter now connects successfully to the backup interaction server when requested. Previously, it continued to attempt to connect to the primary interaction server.


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Release Number 7.0.103.00 [08/23/18] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


Fixed an issue where an error in statedump.json (written during graceful shutdowns) caused exceptions upon startup.


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Release Number 7.0.102.00 [07/20/18] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


A problem with server connections where a connection to a disconnected Genesys server was not disposed correctly was fixed. Earlier, these "phantom" connections were creating reporting errors.


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Release Number 7.0.101.00 [05/18/18] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new feature:

Corrections and Modifications

This release includes the following corrections and modifications:


The Adapter no longer generates NullPointerExceptions at startup or at a reconnection to a Genesys server.


The Adapter no longer generates ConcurrentModificationException from the interaction of two or more threads. This was resolved by changing the code handling for call flows.


The Adapter no longer delays sending a startup message to LCA. Previously, the delayed status message to LCA caused the startup timeout to be exceeded when processing large recovery logs.


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Release Number 7.0.100.01 [05/04/18] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

Corrections and Modifications

This release includes the following corrections and modifications:


There are no corrections and modifications for this release.


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


Streams do not support individual Time Zones for each Stream. The application/timeZone Option applies to all of the configured Streams.

Found In: 5.1.001.01 Fixed In: 7.0.101.00

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see “Discontinued Support” in the Genesys Supported Operating Environment Reference Guide.


There are no discontinued items for this product.


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Internationalization

Information in this section is included for international customers.


There are no known internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.

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