| Release Number | AIX | HP-UX | Linux | Solaris | Windows |
|---|---|---|---|---|---|
| 8.1.001.09 [10/13/20] – Hot Fix | X | X | X | X | |
| 8.1.001.08 [04/28/20] – Hot Fix | X | X | X | X | |
| 8.1.000.51 [12/15/19] – Hot Fix | X | X | X | X | |
| 8.1.000.34 [04/13/18] – Hot Fix | X | X | X | X | |
| 8.1.000.33 [02/27/18] – Hot Fix | X | X | X | X | |
| 8.1.000.30 [10/06/17] – Hot Fix | X | X | X | X | |
| 8.1.000.25 [10/20/16] – Hot Fix | X | X | X | X | |
| 8.1.000.24 [12/16/14] – Hot Fix | X | X | X | X | |
| 8.1.000.23 [04/14/14] – General | X | X | X | X | X |
| 8.1.000.22 [12/19/13] – General | X | X | X | X | X |
| 8.1.000.22 [12/19/13] – General | X | X | X | X | X |
| 8.1.000.21 [09/17/13] – General | X | X | X | X | X |
| 8.1.000.19 [02/04/13] – General | X | X | X | X | X |
| 8.1.000.18 [09/26/12] – General | X | X | X | X | X |
| 8.1.000.17 [07/30/12] – General | X | X | X | X | X |
| 8.1.000.14 [04/10/12] – General | X | X | X | X | X |
| 8.1.000.13 [03/23/12] – General | X | X | X | X | X |
| 8.1.000.12 [11/29/11] – General | X | X | X | X | X |
| 8.1.000.10 [10/18/11] – General | X | X | X | X | X |
| 8.1.000.09 [06/15/11] – General | X | X | X | X | X |
| 8.1.000.07 [06/15/11] – General | X | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.1 releases of Programmable Gateway Framework (PGF).
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.011.09.
This is a hot fix for this product. This release contains no new features or functionality.
This release includes the following corrections and modifications:
PGF now contains the complete set of shared objects in the UNIX builds. (IVR-2914)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.011.09.
This is a hot fix for this product. This release contains the following new functionality:
This release contains no corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.011.09.
This is a hot fix for this product. This release contains the following new features or functionality:
This release contains no corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.011.09.
This is a hot fix for this product. This release contains the following new features or functionality:
This release contains no corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.011.09.
This is a hot fix for this product. This release contains the following new features or functionality:
This release contains no corrections.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
This is a hot fix for this product. This release contains no new features or functionality.
This release contains the following corrections and modifications:
When an EventPartyChanged message is received after the EventRinging or EventEstablished message on the IVR port DN and before a NewCall request is received, IVR Server now correctly completes the NewCall request. Previously in this scenario, IVR Server sometimes cleared TEvents required to complete a NewCall request, therefore failing to complete the NewCall request. (IVR-2868)
During startup, when a connection attempt is made to Configuration Server, IVR Server no longer terminates unexpectedly when accessing an uninitialized variable. (IVR-2869)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
This is a hot fix for this product. This release contains no new features or functionality.
This release contains the following corrections and modifications:
IVR Server, when running on Linux, now correctly applies the waiting-for-newcall-timeout option value in the TServerClientSap section. The value change takes effect after IVR Server is restarted. Previously, IVR Server did not apply the updated option value, which defaulted to 30 seconds. (IVR -2856)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
This is a hot fix for this product. This release contains no new features or functionality.
This release contains the following corrections and modifications:
Under warm standby operation, you no longer must stop running the primary IVR Server to achieve a switchover test case. (IVR-2777)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
There are no restrictions for this release. This release contains no new features or functionality.
This release contains the following corrections and modifications:
When operating on a Linux operating system, PGF no longer occasionally terminates while processing the following log messages:
- StatConn::dispatchHandler: Server disconnected. Will retry in xx seconds
- CmeConnection::onHistoryLogExpired. Status = xxxx
- tclSetValue: Unable to locate call context for call: xxxx
- tclValueExists: Cannot find context for call: xxxx
- TlibMsgQ::processNewCall: invalid state transition, current state: xxxx
- TlibMsgQ::processTimeout: invalid state transition, current state: xxxx
- tsclient_event_handler: no TServer client for: xxxx
- TServerSap::bsyncMsgHandler: current_callid_offset in use by primary xxxx
- TServerSap::bsyncMsgHandler: TLIB_MAX_DNDBID_PATH not in env property map
(IVR-2798)
This release corrects IPv6 connectivity for the Stat Server connection. (IVR-2800)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
There are no restrictions for this release. This release contains no new features or functionality.
This release contains the following corrections and modifications:
This release corrects an internal issue found in libraries with which PGF is built.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
There are no restrictions for this release. This release contains no new features or functionality.
This release contains the following corrections and modifications:
PGF has been modified to properly support connections to Stat Server, including when Stat Server operates in HA mode. (ER# 316443459)
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.50.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.40.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.38.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.001.36.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.000.26.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.000.12.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.000.12.
There are no restrictions for this release. This release contains no new features or functionality.
There are no corrections or modifications in this release of Programmable Gateway Framework.
Supported Operating Systems
New in This Release
Corrections and Modifications
This version of PGF was built using TSCP version 8.1.000.15.
There are no restrictions for this release. There are no new features introduced in the initial 8.1 release of Programmable Gateway Framework.
There are no corrections or modifications in the initial 8.1 release of Programmable Gateway Framework.
This section provides the latest information on known issues and recommendations associated with this product.
Running the Programmable Gateway Framework the on the RHEL 6 operating system requires the installation of 32-bit libstdc++.so.5 library.
| Found In: 8.1.000.13 | Fixed In: |
Running the Programmable Gateway Framework on the AIX operating system requires the installation of VisualAge C++ for AIX Version 6.0 Runtime Libraries at the 6.0.0.0 level or higher. Additional information on obtaining runtime libraries can be found on the web at http://www.ibm.com/software/awdtools/vacpp/support/.
| Found In: 7.0.000.00 | Fixed In: |
Running the Programmable Gateway Framework on the Solaris operating system requires the installation of certain patches to the C++ runtime libraries. Install the specific patches for the C++ runtime as shown below:
Solaris 2.8: 108434-07 or later and 108435-07 or later.
| Found In: 7.0.000.00 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.
Red Hat Enterprise Linux 3.0 is no longer supported.
| Discontinued As Of: 8.1.000.07 |
Solaris 8 is no longer supported.
| Discontinued As Of: 8.1.000.07 |
Tru64 UNIX is no longer supported.
| Discontinued As Of: 8.1.000.07 |
Information in this section is included for international customers.
There are no known internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.
The Framework 8.1 Network T-Server Deployment Guide for your Network T-Server provides a high-level description of Framework 8.1 Network T-Server features and functions, and provides information and recommendations for configuring and installing your Network T-Server.
The Framework 8.1 Deployment Guide provides instructions for installing and configuring Framework components and provides instructions for starting and stopping the Framework components either using the Management Layer or manually.
The IVR Interface Option 8.1 IVR Server System Administrator�s Guide provides a high-level description of IVR Server features and functions, and provides information and recommendations for configuring and installing IVR Server.
The Genesys Expert Contact 7.6 Deployment Guide provides instructions for deploying components of Genesys Expert Contact and describes how to start and stop these components once you configured and installed them.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.