Release Note

Programmable Gateway Framework

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2011–2018

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.1.000.34 [04/13/18] – Hot Fix X X X X   X
8.1.000.33 [02/27/18] – Hot Fix X X X X   X
8.1.000.30 [10/06/17] – Hot Fix X X X X   X
8.1.000.25 [10/20/16] – Hot Fix X X X X   X
8.1.000.24 [12/16/14] – Hot Fix X X X X   X
8.1.000.23 [04/14/14] – General X X X X   X
8.1.000.22 [12/19/13] – General X X X X   X
8.1.000.22 [12/19/13] – General X X X X   X
8.1.000.21 [09/17/13] – General X X X X   X
8.1.000.19 [02/04/13] – General X X X X   X
8.1.000.18 [09/26/12] – General X X X X   X
8.1.000.17 [07/30/12] – General X X X X   X
8.1.000.14 [04/10/12] – General X X X X   X
8.1.000.13 [03/23/12] – General X X X X   X
8.1.000.12 [11/29/11] – General X X X X   X
8.1.000.10 [10/18/11] – General X X X X   X
8.1.000.09 [06/15/11] – General X X X X   X
8.1.000.07 [06/15/11] – General X X X X   X

Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.1 releases of Programmable Gateway Framework (PGF).

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.1.000.34 [04/13/18] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.011.09.

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

This release contains no corrections.

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Release Number 8.1.000.33 [02/27/18] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.011.09.

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

This release contains no corrections.

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Release Number 8.1.000.30 [10/06/17] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


When an EventPartyChanged message is received after the EventRinging or EventEstablished message on the IVR port DN and before a NewCall request is received, IVR Server now correctly completes the NewCall request. Previously in this scenario, IVR Server sometimes cleared TEvents required to complete a NewCall request, therefore failing to complete the NewCall request. (IVR-2868)


During startup, when a connection attempt is made to Configuration Server, IVR Server no longer terminates unexpectedly when accessing an uninitialized variable. (IVR-2869)


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Release Number 8.1.000.25 [10/20/16] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


IVR Server, when running on Linux, now correctly applies the waiting-for-newcall-timeout option value in the TServerClientSap section. The value change takes effect after IVR Server is restarted. Previously, IVR Server did not apply the updated option value, which defaulted to 30 seconds. (IVR -2856)


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Release Number 8.1.000.24 [12/16/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


Under warm standby operation, you no longer must stop running the primary IVR Server to achieve a switchover test case. (IVR-2777)


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Release Number 8.1.000.23 [04/14/14] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


When operating on a Linux operating system, PGF no longer occasionally terminates while processing the following log messages:

(IVR-2798)


This release corrects IPv6 connectivity for the Stat Server connection. (IVR-2800)


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Release Number 8.1.000.22 [12/19/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


This release corrects an internal issue found in libraries with which PGF is built.


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Release Number 8.1.000.21 [09/17/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.19 [02/04/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


PGF has been modified to properly support connections to Stat Server, including when Stat Server operates in HA mode. (ER# 316443459)


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Release Number 8.1.000.18 [09/26/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.50.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.17 [07/30/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.40.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.14 [04/10/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.38.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.13 [03/23/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.001.36.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.12 [11/29/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.000.26.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.10 [10/18/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.000.12.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.09 [06/15/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.000.12.

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

There are no corrections or modifications in this release of Programmable Gateway Framework.

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Release Number 8.1.000.07 [06/15/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version of PGF was built using TSCP version 8.1.000.15.

There are no restrictions for this release. There are no new features introduced in the initial 8.1 release of Programmable Gateway Framework.

Corrections and Modifications

There are no corrections or modifications in the initial 8.1 release of Programmable Gateway Framework.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


Running the Programmable Gateway Framework the on the RHEL 6 operating system requires the installation of 32-bit libstdc++.so.5 library.

Found In: 8.1.000.13 Fixed In: 

Running the Programmable Gateway Framework on the AIX operating system requires the installation of VisualAge C++ for AIX Version 6.0 Runtime Libraries at the 6.0.0.0 level or higher. Additional information on obtaining runtime libraries can be found on the web at http://www.ibm.com/software/awdtools/vacpp/support/.

Found In: 7.0.000.00 Fixed In: 

Running the Programmable Gateway Framework on the Solaris operating system requires the installation of certain patches to the C++ runtime libraries. Install the specific patches for the C++ runtime as shown below:

Found In: 7.0.000.00 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.


Red Hat Enterprise Linux 3.0 is no longer supported.

Discontinued As Of: 8.1.000.07

Solaris 8 is no longer supported.

Discontinued As Of: 8.1.000.07

Tru64 UNIX is no longer supported.

Discontinued As Of: 8.1.000.07

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Internationalization

Information in this section is included for international customers.


There are no known internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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