For Partners and Authenticated Customers
From Genesys Documentation
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Genesys Use Cases
Blueprints
Find downloadable blueprints.
Genesys Multicloud CX Contact Center Availability Guide
Highly technical information to assist IT, system, and network administrators of cloud-based contact centers in planning connectivity and access to Genesys Multicloud CX for on-site and off-site personnel. Contact your Technical Account Manager or Customer Success Manager to obtain this document.
Genesys Interaction Analytics (GIA)
Access login-required content for GIA (formerly known as SpeechMiner).
Genesys Web Services 9.0
Access login-required content for Genesys Web Services 9.0.
Public Documentation Sites[ | edit source]
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