Platform SDK Java 9.0 API Reference

Package com.genesyslab.platform.routing.protocol

This package contains the UrsCustomProtocol, UrsCustomProtocolListener and RoutingServerProtocol classes.

Once you have connected with URS, you will be able to send and receive the messages that are documented in the com.genesyslab.platform.routing.protocol.customserver.requests, com.genesyslab.platform.routing.protocol.customserver.events, com.genesyslab.platform.routing.protocol.routingserver.requests and com.genesyslab.platform.routing.protocol.routingserver.events packages.

For more information on Genesys Universal Routing, refer to the Universal Routing Reference Manual. This book tells you how to work with routing strategies, objects, functions, options, and statistics. It also includes a detailed list of Related Documentation Resources, which discusses other sources of information that can be useful when you are working with Genesys Universal Routing.

For general information on the structure and usage of the Platform SDKs, or an introduction to using the Routing Platform SDK, please refer to the Platform SDK Developer's Guide.

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Platform SDK Java 9.0 API Reference

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Document version: 9.0.006.00
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