This package contains the
UrsCustomProtocol
,
UrsCustomProtocolListener
and
RoutingServerProtocol
classes.
Once you have connected with URS, you will be able to send and receive
the messages that are documented in the
com.genesyslab.platform.routing.protocol.customserver.requests
,
com.genesyslab.platform.routing.protocol.customserver.events
,
com.genesyslab.platform.routing.protocol.routingserver.requests
and
com.genesyslab.platform.routing.protocol.routingserver.events
packages.
For more information on Genesys Universal Routing, refer to the Universal Routing Reference Manual. This book tells you how to work with routing strategies, objects, functions, options, and statistics. It also includes a detailed list of Related Documentation Resources, which discusses other sources of information that can be useful when you are working with Genesys Universal Routing.
For general information on the structure and usage of the Platform SDKs, or an introduction to using the Routing Platform SDK, please refer to the Platform SDK Developer's Guide.
Interface | Description |
---|---|
RoutingServerProtocolHandshakeOptions |
Dedicated interface to represent Universal Routing Server protocol handshake parameters.
|
Class | Description |
---|---|
RoutingServerProtocol |
Use a
RoutingServerProtocol object to establish
communication between a client application and Universal Routing Server. |
RoutingServerXmlMessageSerializer | |
UrsCustomProtocol | |
UrsCustomProtocolListener |
Send comments on this topicTechpubs.webadmin@genesys.com.
Document version: 9.0.006.00
Copyright © 2006–2019 Genesys Telecommunications Laboratories, Inc. All rights reserved.