Package | Description |
---|---|
com.genesyslab.platform.reporting.protocol.runtime |
This package is used internally by the protocol.
|
com.genesyslab.platform.reporting.protocol.statserver |
This package contains objects that correspond to objects in the
Genesys Configuration Layer, such as
AgentStatus and
PlaceGroup . |
com.genesyslab.platform.reporting.protocol.statserver.events |
This package contains many event messages, including
EventInfo and
EventCurrentTargetStateSnapshot ,
that give you statistical information. |
com.genesyslab.platform.reporting.protocol.statserver.events.datastream |
The events in this package are for Genesys internal use only.
|
com.genesyslab.platform.reporting.protocol.statserver.requests |
This package contains the
Request objects that your applications
can use to open, look at, and close statistics. |
com.genesyslab.platform.reporting.protocol.statserver.runtime |
This package is used internally by the protocol.
|
Class | Description |
---|---|
ActionsMask |
The base class for "MainMask" and "RelativeMask" attributes.
|
ConnectionId |
Class | Description |
---|---|
ActionDataType | |
ActionsMask |
The base class for "MainMask" and "RelativeMask" attributes.
|
ActionType | |
AgentInfo | |
AgentInfoCollection | |
AgentReasons | |
AgentReasonsCollection | |
AgentStatus |
Contains information about the status of a
Person ,
which is configured in the Genesys Configuration Layer. |
AgentStatusesCollection | |
BaseCollection | |
CampaignActions | |
CampaignActionsMask |
Possible type for "MainMask" and "RelativeMask" attributes.
|
CampaignStatus | |
Capabilities.ClientCapabilities | |
ConnectionId | |
CurrentTargetStateDelta | |
CurrentTargetStateInfo | |
CurrentTargetStateSnapshot | |
DataStreamType | |
DnAction |
Contains information about actions related to a
|
DnActionCollection | |
DnActionMask |
Deprecated.
Please use DnActionsMask class instead
|
DnActions |
Possible DN actions.
|
DnActionsMask |
Possible type for "MainMask" and "RelativeMask" attributes.
|
DnStatus |
Contains information about the status of a
DN in the Genesys Configuration Layer. |
DnStatusesCollection | |
DnStatusEx | |
DnStatusExCollection | |
GroupInfo | |
GroupSignature | |
IStatisticState |
Deprecated.
Use IStatisticStatus instead
|
IStatisticStatus |
Interface for all Status objects.
|
IxnQActions | |
MediaActionMask |
Deprecated.
Please use MediaActionsMask class instead
|
MediaActions | |
MediaActionsMask |
Possible type for "MainMask" and "RelativeMask" attributes.
|
MediaCapacityInfo | |
MediaCapacityInfoCollection | |
Notification | |
NotificationMode |
Specifies how often Stat Server will send updates on the requested statistical values.
|
PlaceStatus |
Contains information about a the status of a
Place in the Genesys Configuration Layer. |
PlaceStatusesCollection | |
Printable |
This interface is designed to support ability to dump reporting data
as plain text string with indentation on new lines.
|
RequestInfo | |
RequestInfoCollection | |
RoutePointActions | |
RoutePointActionsMask |
Possible type for "MainMask" and "RelativeMask" attributes.
|
SsVariant | |
SsVariant.SsVariantType | |
StatisticCategory |
A statistical category is a general definition, for example, "TotalNumberPerSecond" or "CurrentTargetState," that determines how to calculate a statistic on the basis of one or two lists of actions (masks) supplied as separate elements of a statistical type.
|
StatisticInterval |
This enum defines time intervals used for calculating historical, aggregate values for statistics.
|
StatisticMetric | |
StatisticMetricEx | |
StatisticObject | |
StatisticObjectType |
Stat Server monitors statistical information on the object types listed in this enum; this object-type specification identifies which event model Stat Server uses in the acquisition of statistical values.
|
StatisticProfile |
Determines which type of statistics configuration information is being requested by a RequestGetStatisticProfile.
|
StatisticSubject |
The subject of the statistical calculation, which can be either a DN action or the status of an object; because statuses are merely highest-priority actions, the computations are the same for any subject, except for the Total Number, Total Time, Max Time, Min Time, and TotalAdjustedTime aggregated values.
|
TenantActions |
Class | Description |
---|---|
CurrentTargetStateDelta | |
CurrentTargetStateSnapshot | |
GroupByInfo | |
IStatisticStatus |
Interface for all Status objects.
|
Class | Description |
---|---|
DataStreamType |
Class | Description |
---|---|
Notification | |
StatisticMetric | |
StatisticMetricEx | |
StatisticObject | |
StatisticProfile |
Determines which type of statistics configuration information is being requested by a RequestGetStatisticProfile.
|
Class | Description |
---|---|
StatServerProtocolFactory |
StatServer protocol specific messages factory.
It is internally used by the StatServer protocol for messages transportation. |
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Document version: 9.0.006.00
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