Protocol
classes that your applications can use to set up communication with Universal Contact Server, including UniversalContactServerProtocol.
Protocol
object. At that point you will be able to send messages to and receive from the Universal Contact Server you have connected with.
For general information on the structure and usage of the Platform SDKs, please refer to the introductory articles located in the Platform SDK Developer's Guide.
Interface | Description |
---|---|
UniversalContactServerProtocolHandshakeOptions |
Dedicated interface to represent Universal Contact Server protocol handshake parameters.
|
Class | Description |
---|---|
ContactAttributeListConstants | |
ContactSearchCriteriaConstants |
Default attribute names for contacts for SearchCriteria.
|
ContactSortCriteriaConstants | |
InteractionAttributeListConstants | |
InteractionSearchCriteriaConstants |
Default attribute names for contacts for SearchCriteria.
|
InteractionSortCriteriaConstants | |
UniversalContactServerProtocol |
Use a
UniversalContactServerProtocol object to establish
communication between an agent application (or other client application)
and Universal Contact Server. |
UniversalContactServerProtocolListener |
Customized ServerChannel component for handling of Genesys Universal Contact Server protocol clients.
Here is a simple example of synchronous server side procedure:
|
UniversalContactServerXmlMessageSerializer |
UCS protocols' XmlMessageSerializer initialized with ContactServerProtocolFactory.
|
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Document version: 9.0.006.00
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