Package | Description |
---|---|
com.genesyslab.platform.openmedia.protocol.interactionserver |
Modifier and Type | Field | Description |
---|---|---|
static InteractionState |
InteractionState.Cached |
|
static InteractionState |
InteractionState.Handling |
|
static InteractionState |
InteractionState.Queued |
|
static InteractionState |
InteractionState.Routing |
Modifier and Type | Method | Description |
---|---|---|
abstract InteractionState |
InteractionProperties.getInteractionState() |
Values:
0: queued
1: cached (not shown to reporting)
2: routing
3: handling
|
static InteractionState |
InteractionState.valueOf(int ordinal) |
Returns enumeration value by given ordinal number.
|
static InteractionState |
InteractionState.valueOf(java.lang.String name) |
Returns enumeration value with specified name or null if no such value exists.
|
Modifier and Type | Method | Description |
---|---|---|
static java.util.Collection<InteractionState> |
InteractionState.values() |
Returns all values of the enumeration.
|
Modifier and Type | Method | Description |
---|---|---|
static InteractionProperties |
InteractionProperties.create(java.lang.String interactionId,
java.lang.String interactionParentInteractionId,
java.lang.String interactionType,
java.lang.String interactionSubtype,
java.lang.String interactionMediatype,
java.lang.Integer interactionTenantId,
InteractionState interactionState,
java.lang.String interactionQueue,
java.lang.String interactionAgentId,
java.lang.String interactionGroupId,
java.lang.String interactionPlaceId,
java.lang.String interactionPlaceGroupId,
java.util.Date interactionReceivedAt,
java.util.Date interactionSubmittedAt,
java.util.Date interactionDeliveredAt,
java.util.Date interactionPlacedInQueueAt,
java.util.Date interactionMovedToQueueAt,
java.util.Date interactionAbandonedAt,
java.lang.String interactionSubmittedBy,
java.lang.Boolean interactionIsOnline,
java.lang.Boolean interactionIsLocked,
java.lang.String interactionWorkbinTypeId,
KeyValueCollection interactionUserData,
java.lang.String interactionSubmitSeq,
java.lang.String interactionPlaceInQueueSeq,
java.util.Date interactionCompletedAt,
java.lang.String interactionAssignedTo,
java.util.Date interactionAssignedAt,
java.lang.Boolean interactionIsHeld,
java.util.Date interactionHeldAt) |
Creates instance of InteractionProperties with all parameters set.
|
abstract void |
InteractionProperties.setInteractionState(InteractionState interactionState) |
Values:
0: queued
1: cached (not shown to reporting)
2: routing
3: handling
|
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Document version: 9.0.006.00
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