Platform SDK Java 9.0 API Reference

Package com.genesyslab.platform.reporting.protocol.statserver

This package contains objects that correspond to objects in the Genesys Configuration Layer, such as AgentStatus and PlaceGroup. However, it is important to remember that the names of objects in this package do not always correspond exactly to those in the Configuration Layer.

For example, Agent-related objects in this package, such as AgentStatus correspond to Person-related objects in the Configuration Layer.

For more information on Genesys statistics and reporting, refer to the sections on "Metrics and Statistics for Solution Reporting" and "The Statistical Model" in the latest version of the Genesys Reporting Technical Reference Guide.

For general information on the structure and usage of the Platform SDKs, please refer to the introductory articles located in the Platform SDK Developer's Guide.

For general information on the structure and usage of the Platform SDKs, or an introduction to the use of the Statistics Platform SDK, please refer to the introductory articles located in the Platform SDK Developer's Guide.

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Platform SDK Java 9.0 API Reference

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Document version: 9.0.006.00
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