Protocol
classes that your applications
can use to set up communication with Interaction Server.
Protocol
object, as shown here:
InteractionServerProtocol interactionServerProtocol =
new InteractionServerProtocol(
new Endpoint(
interactionServerUri));
interactionServerProtocol.setClientType(InteractionClient.AgentApplication);
interactionServerProtocol.open();
Events
and Requests
packages
associated with this SDK, for example
com.genesyslab.platform.openmedia.protocols.interactionserver.events
or
com.genesyslab.platform.openmedia.protocols.interactionserver.requests.AgentManagement
.For general information on the structure and usage of the Platform SDKs, please refer to the introductory articles located in the Platform SDK Developer's Guide.
Interface | Description |
---|---|
InteractionServerProtocolHandshakeOptions |
Dedicated interface to represent Interaction Server protocol handshake parameters.
|
Class | Description |
---|---|
ExternalServiceProtocol | |
ExternalServiceProtocolListener | |
InteractionServerContext | |
InteractionServerProtocol |
Use an
InteractionServerProtocol object to establish
communication between an agent application (or other client application)
and Interaction Server. |
InteractionServerProtocolListener |
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Document version: 9.0.006.00
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