This package contains classes and enumerations that let you exchange information with Chat Server. More specifically, the classes are designed for chat interactions that are exchanged between an agent and your Genesys Chat Server.
For example, you can use the MessageText
class to construct messages that are sent to chat sessions, or use the Action
enumeration to specify what happens when a party leaves the chat session.
For general information on the structure and usage of the Platform SDKs, please refer to the introductory articles located in the Platform SDK Developer's Guide.
Interface | Description |
---|---|
BasicChatEvent | |
BasicChatMessage |
BasicChatMessage is basic chat message marker.
|
Class | Description |
---|---|
Action | |
BasicChatEventList | |
BasicChatProtocolFactory |
BasicChat protocol specific messages factory.
It is internally used by the BasicChat protocol for messages transportation. |
ChatTranscript | |
Description | |
MessageInfo | |
MessageText | |
MsgCheck | |
NewPartyInfo | |
NoticeInfo | |
NoticeText | |
PartyLeftInfo | |
ProtocolType | |
Reason | |
ReenterInfo | |
SessionStatus | |
TreatAs | |
UserInfo | |
UserStatus | |
UserType | |
Visibility |
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Document version: 9.0.006.00
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