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Platform SDK Java 8.5 API Reference | |||||||||
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Protocol
classes that your applications
can use to set up communication with Interaction Server.
See:
Description
Interface Summary | |
---|---|
InteractionServerProtocolHandshakeOptions | Dedicated interface to represent Interaction Server protocol handshake parameters. |
Class Summary | |
---|---|
ExternalServiceProtocol | |
ExternalServiceProtocolListener | Use ExternalServiceProtocolListener object as a server for ExternalServiceProtocol .
|
InteractionServerContext | |
InteractionServerProtocol | Use an InteractionServerProtocol object to establish
communication between an agent application (or other client application)
and Interaction Server. |
InteractionServerProtocolListener | Use InteractionServerProtocolListener object as a server for InteractionServerProtocol .
|
This package contains the Protocol
classes that your applications
can use to set up communication with Interaction Server.
These classes include
com.genesyslab.platform.openmedia.protocol.channel.InteractionServerProtocol
and
com.genesyslab.platform.openmedia.protocol.channel.ExternalServiceProtocol.
When you write your applications, you will need to set up and open the
appropriate Protocol
object, as shown here:
InteractionServerProtocol interactionServerProtocol =
new InteractionServerProtocol(
new Endpoint(
interactionServerUri));
interactionServerProtocol.setClientType(InteractionClient.AgentApplication);
interactionServerProtocol.open();
At that point you will be able to send messages to and receive from the Interaction
Server you have connected with.
For more information on these messages, please
refer to the documentation for the Events
and Requests
packages
associated with this SDK, for example
com.genesyslab.platform.openmedia.protocols.interactionserver.events
or
com.genesyslab.platform.openmedia.protocols.interactionserver.requests.AgentManagement
.
For general information on the structure and usage of the Platform SDKs, please refer to the introductory articles located in the Platform SDK Developer's Guide.
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