Platform SDK Java 8.5 API Reference

Uses of Class
com.genesyslab.platform.openmedia.protocol.interactionserver.ActorInfo

Packages that use ActorInfo
com.genesyslab.platform.openmedia.protocol.interactionserver   
com.genesyslab.platform.openmedia.protocol.interactionserver.events   
com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement   
 

Uses of ActorInfo in com.genesyslab.platform.openmedia.protocol.interactionserver
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver that return ActorInfo
static ActorInfo ActorInfo.create()
          Creates instance of ActorInfo with no parameters set.
static ActorInfo ActorInfo.create(ActorType actorType)
          Creates instance of ActorInfo with required parameters set.
static ActorInfo ActorInfo.create(ActorType actorType, java.lang.String actorMediaServerId, java.lang.Integer actorTenantId, java.lang.String actorStrategyId, java.lang.String actorRouterId, java.lang.String actorPlaceId, java.lang.String actorAgentId, java.lang.String agentLoginSessionId, java.util.Date loggedInAt)
          Creates instance of ActorInfo with all parameters set.
 

Uses of ActorInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.events
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events that return ActorInfo
abstract  ActorInfo EventWorkbinContentChanged.getActor()
           
abstract  ActorInfo EventUnlocked.getActor()
           
abstract  ActorInfo EventTakenFromWorkbin.getActor()
           
abstract  ActorInfo EventTakenFromQueue.getActor()
           
abstract  ActorInfo EventRevoked.getActor()
           
abstract  ActorInfo EventRejected.getActor()
           
abstract  ActorInfo EventReadyForMedia.getActor()
           
abstract  ActorInfo EventPropertiesChanged.getActor()
           
abstract  ActorInfo EventProcessingStopped.getActor()
           
abstract  ActorInfo EventPlacedInWorkbin.getActor()
           
abstract  ActorInfo EventPlacedInQueue.getActor()
           
abstract  ActorInfo EventPlaceAgentState.getActor()
           
abstract  ActorInfo EventPartyRemoved.getActor()
           
abstract  ActorInfo EventPartyAdded.getActor()
           
abstract  ActorInfo EventNotReadyForMedia.getActor()
           
abstract  ActorInfo EventMediaStateReasonChanged.getActor()
           
abstract  ActorInfo EventMediaRemoved.getActor()
           
abstract  ActorInfo EventMediaAdded.getActor()
           
abstract  ActorInfo EventLocked.getActor()
           
abstract  ActorInfo EventInteractionSubmited.getActor()
           
abstract  ActorInfo EventExternalServiceResponded.getActor()
           
abstract  ActorInfo EventExternalServiceRequested.getActor()
           
abstract  ActorInfo EventDoNotDisturbOn.getActor()
           
abstract  ActorInfo EventDoNotDisturbOff.getActor()
           
abstract  ActorInfo EventAgentStateReasonChanged.getActor()
           
abstract  ActorInfo EventAgentNotAvailable.getActor()
           
abstract  ActorInfo EventAgentLogout.getActor()
           
abstract  ActorInfo EventAgentLogin.getActor()
           
abstract  ActorInfo EventAgentInvited.getActor()
           
abstract  ActorInfo EventAgentAvailable.getActor()
           
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events with parameters of type ActorInfo
static EventDoNotDisturbOn EventDoNotDisturbOn.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventDoNotDisturbOn with required parameters set.
static EventDoNotDisturbOff EventDoNotDisturbOff.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventDoNotDisturbOff with required parameters set.
static EventAgentStateReasonChanged EventAgentStateReasonChanged.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventAgentStateReasonChanged with required parameters set.
static EventAgentNotAvailable EventAgentNotAvailable.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventAgentNotAvailable with required parameters set.
static EventAgentLogout EventAgentLogout.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventAgentLogout with required parameters set.
static EventAgentLogin EventAgentLogin.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventAgentLogin with required parameters set.
static EventAgentAvailable EventAgentAvailable.create(java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventAgentAvailable with required parameters set.
static EventUnlocked EventUnlocked.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventUnlocked with required parameters set.
static EventPropertiesChanged EventPropertiesChanged.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventPropertiesChanged with required parameters set.
static EventProcessingStopped EventProcessingStopped.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventProcessingStopped with required parameters set.
static EventLocked EventLocked.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventLocked with required parameters set.
static EventInteractionSubmited EventInteractionSubmited.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventInteractionSubmited with required parameters set.
static EventPartyRemoved EventPartyRemoved.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason)
          Creates instance of EventPartyRemoved.
static EventPartyAdded EventPartyAdded.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason)
          Creates instance of EventPartyAdded with required parameters set.
static EventRevoked EventRevoked.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventRevoked with required parameters set.
static EventPlacedInWorkbin EventPlacedInWorkbin.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, WorkbinInfo workbin)
          Creates instance of EventPlacedInWorkbin with required parameters set.
static EventAgentLogin EventAgentLogin.create(java.lang.Integer proxyClientId, java.lang.Boolean donotDisturb, KeyValueCollection mediaList, java.util.Date eventTime, KeyValueCollection extension, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventAgentLogin with all parameters set.
static EventDoNotDisturbOn EventDoNotDisturbOn.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventDoNotDisturbOn with all parameters set.
static EventDoNotDisturbOff EventDoNotDisturbOff.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventDoNotDisturbOff with all parameters set.
static EventAgentStateReasonChanged EventAgentStateReasonChanged.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventAgentStateReasonChanged with all parameters set.
static EventAgentNotAvailable EventAgentNotAvailable.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventAgentNotAvailable with all parameters set.
static EventAgentAvailable EventAgentAvailable.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventAgentAvailable with all parameters set.
static EventProcessingStopped EventProcessingStopped.create(java.lang.Integer proxyClientId, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventProcessingStopped with all parameters set.
static EventInteractionSubmited EventInteractionSubmited.create(java.lang.Integer proxyClientId, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventInteractionSubmited with all parameters set.
static EventUnlocked EventUnlocked.create(java.lang.Integer proxyClientId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventUnlocked with all parameters set.
static EventLocked EventLocked.create(java.lang.Integer proxyClientId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventLocked with all parameters set.
static EventRejected EventRejected.create(java.lang.Integer ticketId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party)
          Creates instance of EventRejected with required parameters set.
static EventAgentInvited EventAgentInvited.create(java.lang.Integer ticketId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party)
          Creates instance of EventAgentInvited with required parameters set.
static EventAgentLogout EventAgentLogout.create(java.lang.Integer proxyClientId, java.util.Date eventTime, KeyValueCollection extension, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventAgentLogout with all parameters set.
static EventRejected EventRejected.create(java.lang.Integer proxyClientId, java.lang.Integer ticketId, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party, KeyValueCollection extension)
          Creates instance of EventRejected with all parameters set.
static EventExternalServiceResponded EventExternalServiceResponded.create(java.lang.Integer espClientRefid, java.lang.Integer espServerRefid, java.lang.Integer proxyClientId, java.lang.Integer espResponseType, KeyValueCollection espRequestEnvelope, KeyValueCollection userData, java.util.Date eventTime, java.lang.String espRequestId, ActorInfo actor, KeyValueCollection extension)
          Creates instance of EventExternalServiceResponded with all parameters set.
static EventExternalServiceRequested EventExternalServiceRequested.create(java.lang.Integer espClientRefid, java.lang.Integer espServerRefid, java.lang.Integer proxyClientId, KeyValueCollection espRequestEnvelope, KeyValueCollection userData, java.util.Date eventTime, java.lang.String espRequestId, ActorInfo actor, KeyValueCollection extension)
          Creates instance of EventExternalServiceRequested with all parameters set.
static EventPlaceAgentState EventPlaceAgentState.create(java.lang.Integer proxyClientId, java.lang.Integer doNotDisturb, java.lang.Integer monitored, KeyValueCollection mediaList, KeyValueCollection interactions, java.lang.String agentLoginSessionId, java.util.Date loggedInAt, java.util.Date dndChangedAt, KeyValueCollection mediaListEx, java.util.Date eventTime, ActorInfo actor, KeyValueCollection extension)
          Creates instance of EventPlaceAgentState with all parameters set.
static EventAgentInvited EventAgentInvited.create(java.lang.Integer proxyClientId, java.lang.Integer ticketId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party, KeyValueCollection extension)
          Creates instance of EventAgentInvited with all parameters set.
static EventPlaceAgentState EventPlaceAgentState.create(java.lang.Integer doNotDisturb, java.lang.Integer monitored, KeyValueCollection mediaList, KeyValueCollection interactions, ActorInfo actor)
          Creates instance of EventPlaceAgentState with required parameters set.
static EventPartyAdded EventPartyAdded.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, java.lang.Boolean initialInFocusState, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventPartyAdded with all parameters set.
static EventTakenFromWorkbin EventTakenFromWorkbin.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, java.lang.Boolean initialInFocusState, KeyValueCollection extension)
          Creates instance of EventTakenFromWorkbin with all parameters set.
static EventRevoked EventRevoked.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventRevoked with all parameters set.
static EventPartyRemoved EventPartyRemoved.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventPartyRemoved.
static EventTakenFromQueue EventTakenFromQueue.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension, java.lang.Boolean initialInFocusState)
          Creates instance of EventTakenFromQueue with all parameters set.
static EventWorkbinContentChanged EventWorkbinContentChanged.create(java.lang.Integer proxyClientId, InteractionOperation operation, WorkbinContentOperation workbinContentOperation, WorkbinInfo workbin, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, java.util.Date submittedToRouterAt, KeyValueCollection extension)
          Creates instance of EventWorkbinContentChanged with all parameters set.
static EventPropertiesChanged EventPropertiesChanged.create(java.lang.Integer proxyClientId, KeyValueCollection addedProperties, KeyValueCollection changedProperties, KeyValueCollection deletedProperties, java.util.Date eventTime, java.util.Date submittedToRouterAt, KeyValueCollection extension, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventPropertiesChanged with all parameters set.
static EventReadyForMedia EventReadyForMedia.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventReadyForMedia with all parameters set.
static EventMediaStateReasonChanged EventMediaStateReasonChanged.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventMediaStateReasonChanged with all parameters set.
static EventMediaRemoved EventMediaRemoved.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventMediaRemoved with all parameters set.
static EventPlacedInQueue EventPlacedInQueue.create(java.lang.Integer proxyClientId, java.lang.String oldQueue, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, OldWorkbinInfo oldWorkbin, KeyValueCollection extension)
          Creates instance of EventPlacedInQueue with all parameters set.
static EventPlacedInWorkbin EventPlacedInWorkbin.create(java.lang.Integer proxyClientId, java.lang.String oldQueue, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, WorkbinInfo workbin, ReasonInfo reason, OldWorkbinInfo oldWorkbin, KeyValueCollection extension)
          Creates instance of EventPlacedInWorkbin with all parameters set.
static EventNotReadyForMedia EventNotReadyForMedia.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, ReasonInfo reason, AgentDescription agentDescription, ActorInfo actor, KeyValueCollection extension)
          Creates instance of EventNotReadyForMedia with all parameters set.
static EventMediaAdded EventMediaAdded.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, MediaState mediaTypeState, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventMediaAdded with all parameters set.
static EventTakenFromWorkbin EventTakenFromWorkbin.create(InteractionOperation operation, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason)
          Creates instance of EventTakenFromWorkbin with required parameters set.
static EventReadyForMedia EventReadyForMedia.create(java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventReadyForMedia with required parameters set.
static EventNotReadyForMedia EventNotReadyForMedia.create(java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventNotReadyForMedia with required parameters set.
static EventMediaRemoved EventMediaRemoved.create(java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventMediaRemoved with required parameters set.
static EventMediaStateReasonChanged EventMediaStateReasonChanged.create(java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventMediaStateReasonChanged with required parameters set.
static EventPlacedInQueue EventPlacedInQueue.create(java.lang.String oldQueue, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventPlacedInQueue with required parameters set.
static EventMediaAdded EventMediaAdded.create(java.lang.String mediaTypeName, MediaState mediaTypeState, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor)
          Creates instance of EventMediaAdded with required parameters set.
abstract  void EventWorkbinContentChanged.setActor(ActorInfo actor)
           
abstract  void EventUnlocked.setActor(ActorInfo actor)
           
abstract  void EventTakenFromWorkbin.setActor(ActorInfo actor)
           
abstract  void EventTakenFromQueue.setActor(ActorInfo actor)
           
abstract  void EventRevoked.setActor(ActorInfo actor)
           
abstract  void EventRejected.setActor(ActorInfo actor)
           
abstract  void EventReadyForMedia.setActor(ActorInfo actor)
           
abstract  void EventPropertiesChanged.setActor(ActorInfo actor)
           
abstract  void EventProcessingStopped.setActor(ActorInfo actor)
           
abstract  void EventPlacedInWorkbin.setActor(ActorInfo actor)
           
abstract  void EventPlacedInQueue.setActor(ActorInfo actor)
           
abstract  void EventPlaceAgentState.setActor(ActorInfo actor)
           
abstract  void EventPartyRemoved.setActor(ActorInfo actor)
           
abstract  void EventPartyAdded.setActor(ActorInfo actor)
           
abstract  void EventNotReadyForMedia.setActor(ActorInfo actor)
           
abstract  void EventMediaStateReasonChanged.setActor(ActorInfo actor)
           
abstract  void EventMediaRemoved.setActor(ActorInfo actor)
           
abstract  void EventMediaAdded.setActor(ActorInfo actor)
           
abstract  void EventLocked.setActor(ActorInfo actor)
           
abstract  void EventInteractionSubmited.setActor(ActorInfo actor)
           
abstract  void EventExternalServiceResponded.setActor(ActorInfo actor)
           
abstract  void EventExternalServiceRequested.setActor(ActorInfo actor)
           
abstract  void EventDoNotDisturbOn.setActor(ActorInfo actor)
           
abstract  void EventDoNotDisturbOff.setActor(ActorInfo actor)
           
abstract  void EventAgentStateReasonChanged.setActor(ActorInfo actor)
           
abstract  void EventAgentNotAvailable.setActor(ActorInfo actor)
           
abstract  void EventAgentLogout.setActor(ActorInfo actor)
           
abstract  void EventAgentLogin.setActor(ActorInfo actor)
           
abstract  void EventAgentInvited.setActor(ActorInfo actor)
           
abstract  void EventAgentAvailable.setActor(ActorInfo actor)
           
 

Uses of ActorInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement that return ActorInfo
abstract  ActorInfo EventResumed.getActor()
           
abstract  ActorInfo EventHeld.getActor()
           
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement with parameters of type ActorInfo
static EventResumed EventResumed.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventResumed with all parameters set.
static EventHeld EventHeld.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor)
          Creates instance of EventHeld with all parameters set.
abstract  void EventResumed.setActor(ActorInfo actor)
           
abstract  void EventHeld.setActor(ActorInfo actor)
           
 


Platform SDK Java 8.5 API Reference

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