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Platform SDK Java 8.5 API Reference | |||||||||
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Uses of InteractionProperties in com.genesyslab.platform.openmedia.protocol.interactionserver |
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Methods in com.genesyslab.platform.openmedia.protocol.interactionserver that return InteractionProperties | |
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static InteractionProperties |
InteractionProperties.create()
Creates instance of InteractionProperties with no parameters set. |
static InteractionProperties |
InteractionProperties.create(java.lang.String interactionId,
java.lang.String interactionParentInteractionId,
java.lang.String interactionType,
java.lang.String interactionSubtype,
java.lang.String interactionMediatype,
java.lang.Integer interactionTenantId,
InteractionState interactionState,
java.lang.String interactionQueue,
java.lang.String interactionAgentId,
java.lang.String interactionGroupId,
java.lang.String interactionPlaceId,
java.lang.String interactionPlaceGroupId,
java.util.Date interactionReceivedAt,
java.util.Date interactionSubmittedAt,
java.util.Date interactionDeliveredAt,
java.util.Date interactionPlacedInQueueAt,
java.util.Date interactionMovedToQueueAt,
java.util.Date interactionAbandonedAt,
java.lang.String interactionSubmittedBy,
java.lang.Boolean interactionIsOnline,
java.lang.Boolean interactionIsLocked,
java.lang.String interactionWorkbinTypeId,
KeyValueCollection interactionUserData,
java.lang.String interactionSubmitSeq,
java.lang.String interactionPlaceInQueueSeq,
java.util.Date interactionCompletedAt,
java.lang.String interactionAssignedTo,
java.util.Date interactionAssignedAt,
java.lang.Boolean interactionIsHeld,
java.util.Date interactionHeldAt)
Creates instance of InteractionProperties with all parameters set. |
Uses of InteractionProperties in com.genesyslab.platform.openmedia.protocol.interactionserver.events |
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Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events with parameters of type InteractionProperties | |
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static EventUnlocked |
EventUnlocked.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventUnlocked with required parameters set. |
static EventPropertiesChanged |
EventPropertiesChanged.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventPropertiesChanged with required parameters set. |
static EventProcessingStopped |
EventProcessingStopped.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventProcessingStopped with required parameters set. |
static EventLocked |
EventLocked.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventLocked with required parameters set. |
static EventInteractionSubmited |
EventInteractionSubmited.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventInteractionSubmited with required parameters set. |
static EventPartyRemoved |
EventPartyRemoved.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason)
Creates instance of EventPartyRemoved. |
static EventPartyAdded |
EventPartyAdded.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason)
Creates instance of EventPartyAdded with required parameters set. |
static EventRevoked |
EventRevoked.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason)
Creates instance of EventRevoked with required parameters set. |
static EventPlacedInWorkbin |
EventPlacedInWorkbin.create(java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
WorkbinInfo workbin)
Creates instance of EventPlacedInWorkbin with required parameters set. |
static EventProcessingStopped |
EventProcessingStopped.create(java.lang.Integer proxyClientId,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventProcessingStopped with all parameters set. |
static EventInteractionSubmited |
EventInteractionSubmited.create(java.lang.Integer proxyClientId,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventInteractionSubmited with all parameters set. |
static EventUnlocked |
EventUnlocked.create(java.lang.Integer proxyClientId,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventUnlocked with all parameters set. |
static EventLocked |
EventLocked.create(java.lang.Integer proxyClientId,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventLocked with all parameters set. |
static EventRejected |
EventRejected.create(java.lang.Integer ticketId,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
PartyInfo party)
Creates instance of EventRejected with required parameters set. |
static EventAgentInvited |
EventAgentInvited.create(java.lang.Integer ticketId,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
PartyInfo party)
Creates instance of EventAgentInvited with required parameters set. |
static EventInteractionProperties |
EventInteractionProperties.create(java.lang.Integer proxyClientId,
java.util.Date submittedToRouterAt,
KeyValueCollection extension,
InteractionProperties interaction)
Creates instance of EventInteractionProperties with all parameters set. |
static EventRejected |
EventRejected.create(java.lang.Integer proxyClientId,
java.lang.Integer ticketId,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
PartyInfo party,
KeyValueCollection extension)
Creates instance of EventRejected with all parameters set. |
static EventInvite |
EventInvite.create(java.lang.Integer proxyClientId,
java.lang.Integer ticketId,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
KeyValueCollection parties,
KeyValueCollection inQueues,
KeyValueCollection outQueues,
VisibilityMode visibilityMode,
KeyValueCollection extension)
Creates instance of EventInvite with all parameters set. |
static EventAgentInvited |
EventAgentInvited.create(java.lang.Integer proxyClientId,
java.lang.Integer ticketId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
PartyInfo party,
KeyValueCollection extension)
Creates instance of EventAgentInvited with all parameters set. |
static EventPartyAdded |
EventPartyAdded.create(java.lang.Integer proxyClientId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
java.lang.Boolean initialInFocusState,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventPartyAdded with all parameters set. |
static EventTakenFromWorkbin |
EventTakenFromWorkbin.create(java.lang.Integer proxyClientId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason,
java.lang.Boolean initialInFocusState,
KeyValueCollection extension)
Creates instance of EventTakenFromWorkbin with all parameters set. |
static EventRevoked |
EventRevoked.create(java.lang.Integer proxyClientId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventRevoked with all parameters set. |
static EventPartyRemoved |
EventPartyRemoved.create(java.lang.Integer proxyClientId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason,
KeyValueCollection extension)
Creates instance of EventPartyRemoved. |
static EventTakenFromQueue |
EventTakenFromQueue.create(java.lang.Integer proxyClientId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason,
KeyValueCollection extension,
java.lang.Boolean initialInFocusState)
Creates instance of EventTakenFromQueue with all parameters set. |
static EventWorkbinContentChanged |
EventWorkbinContentChanged.create(java.lang.Integer proxyClientId,
InteractionOperation operation,
WorkbinContentOperation workbinContentOperation,
WorkbinInfo workbin,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
java.util.Date submittedToRouterAt,
KeyValueCollection extension)
Creates instance of EventWorkbinContentChanged with all parameters set. |
static EventInvite |
EventInvite.create(java.lang.Integer ticketId,
InteractionProperties interaction)
Creates instance of EventInvite with required parameters set. |
static EventPropertiesChanged |
EventPropertiesChanged.create(java.lang.Integer proxyClientId,
KeyValueCollection addedProperties,
KeyValueCollection changedProperties,
KeyValueCollection deletedProperties,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
KeyValueCollection extension,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventPropertiesChanged with all parameters set. |
static EventPlacedInQueue |
EventPlacedInQueue.create(java.lang.Integer proxyClientId,
java.lang.String oldQueue,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
ReasonInfo reason,
OldWorkbinInfo oldWorkbin,
KeyValueCollection extension)
Creates instance of EventPlacedInQueue with all parameters set. |
static EventPlacedInWorkbin |
EventPlacedInWorkbin.create(java.lang.Integer proxyClientId,
java.lang.String oldQueue,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
WorkbinInfo workbin,
ReasonInfo reason,
OldWorkbinInfo oldWorkbin,
KeyValueCollection extension)
Creates instance of EventPlacedInWorkbin with all parameters set. |
static EventTakenFromWorkbin |
EventTakenFromWorkbin.create(InteractionOperation operation,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason)
Creates instance of EventTakenFromWorkbin with required parameters set. |
static EventPlacedInQueue |
EventPlacedInQueue.create(java.lang.String oldQueue,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventPlacedInQueue with required parameters set. |
abstract void |
EventWorkbinContentChanged.setInteraction(InteractionProperties interaction)
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abstract void |
EventUnlocked.setInteraction(InteractionProperties interaction)
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abstract void |
EventTakenFromWorkbin.setInteraction(InteractionProperties interaction)
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abstract void |
EventTakenFromQueue.setInteraction(InteractionProperties interaction)
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abstract void |
EventRevoked.setInteraction(InteractionProperties interaction)
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abstract void |
EventRejected.setInteraction(InteractionProperties interaction)
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abstract void |
EventPropertiesChanged.setInteraction(InteractionProperties interaction)
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abstract void |
EventProcessingStopped.setInteraction(InteractionProperties interaction)
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abstract void |
EventPlacedInWorkbin.setInteraction(InteractionProperties interaction)
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abstract void |
EventPlacedInQueue.setInteraction(InteractionProperties interaction)
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abstract void |
EventPartyRemoved.setInteraction(InteractionProperties interaction)
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abstract void |
EventPartyAdded.setInteraction(InteractionProperties interaction)
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abstract void |
EventLocked.setInteraction(InteractionProperties interaction)
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abstract void |
EventInvite.setInteraction(InteractionProperties interaction)
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abstract void |
EventInteractionSubmited.setInteraction(InteractionProperties interaction)
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abstract void |
EventInteractionProperties.setInteraction(InteractionProperties interaction)
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abstract void |
EventAgentInvited.setInteraction(InteractionProperties interaction)
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Uses of InteractionProperties in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement |
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Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement that return InteractionProperties | |
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abstract InteractionProperties |
EventResumed.getInteraction()
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abstract InteractionProperties |
EventHeld.getInteraction()
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abstract InteractionProperties |
EventCustomReporting.getInteraction()
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Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement with parameters of type InteractionProperties | |
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static EventCustomReporting |
EventCustomReporting.create(java.lang.Integer customEventId,
java.lang.Integer proxyClientId,
KeyValueCollection extension,
java.lang.String mediaTypeName,
KeyValueCollection eventContent,
java.util.Date eventTime,
InteractionProperties interaction,
PartyInfo party,
ReasonInfo reason)
Creates instance of EventCustomReporting with all parameters set. |
static EventResumed |
EventResumed.create(java.lang.Integer proxyClientId,
KeyValueCollection extension,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventResumed with all parameters set. |
static EventHeld |
EventHeld.create(java.lang.Integer proxyClientId,
KeyValueCollection extension,
java.util.Date eventTime,
InteractionProperties interaction,
ActorInfo actor)
Creates instance of EventHeld with all parameters set. |
abstract void |
EventResumed.setInteraction(InteractionProperties interaction)
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abstract void |
EventHeld.setInteraction(InteractionProperties interaction)
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abstract void |
EventCustomReporting.setInteraction(InteractionProperties interaction)
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Uses of InteractionProperties in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement |
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Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement that return InteractionProperties | |
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abstract InteractionProperties |
RequestDistributeEvent.getInteraction()
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Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement with parameters of type InteractionProperties | |
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static RequestDistributeEvent |
RequestDistributeEvent.create(java.lang.Integer customEventId,
java.lang.Integer proxyClientId,
KeyValueCollection extension,
java.lang.String mediaTypeName,
KeyValueCollection eventContent,
InteractionProperties interaction,
PartyInfo party,
ReasonInfo reason)
Creates instance of RequestDistributeEvent with all parameters set. |
abstract void |
RequestDistributeEvent.setInteraction(InteractionProperties interaction)
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Platform SDK Java 8.5 API Reference | |||||||||
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