Platform SDK Java 8.5 API Reference

com.genesyslab.platform.commons.protocol
Interface ProtocolDescriptionSupport

All Known Subinterfaces:
ClusterProtocol, Protocol, RequestContext
All Known Implementing Classes:
AbstractMessage, AbstractMessage, AbstractProtocolFactory, ActorInfo, AgentDescription, BasicChatInternalProtocolFactory, BasicChatProtocol, BasicChatProtocolFactory, CallbackClientChannelHandler, CallbackInternalProtocolFactory, CallbackProtocol, CallbackProtocolFactory, CallbackProtocolListener, CallHistoryInfo, CallMonitoringProperties, ChatClientChannelHandler, ChatProtocolsListener, ChatServerDefaultProtocolFactory, ChatTranscript, ClientChannel, ClientChannelHandler, ClusterProtocolImpl, CommonEventProperties, CommonProperties, com.genesyslab.platform.commons.protocol.runtime.CompoundValue, ConfServerAbstractProtocolFactory, ConfServerClientChannelHandler, ConfServerInternalProtocolFactory, ConfServerProtocol, ConfServerProtocolFactory, ConfServerProtocolListener, ContactServerProtocolFactory, CustomServerInternalProtocolFactory, CustomServerProtocolFactory, DataProtocolInfo, DataStreamInfo, Description, Description, DuplexChannel, EmailClientChannelHandler, EmailInternalProtocolFactory, EmailProtocol, EmailProtocolFactory, EmailProtocolListener, EspClusterProtocol, EspEmailClientChannelHandler, EspEmailClusterProtocol, EspEmailProtocol, EspEmailProtocolFactory, EspEmailProtocolListener, Event3rdServerFault, Event3rdServerResponse, EventAbandoned, EventAccepted, EventAccountRead, EventAccountUpdated, EventAck, EventAck, EventAck, EventACK, EventActivityReport, EventAddAgentStdRespFavorite, EventAddCategory, EventAddCategoryAttribute, EventAddCategoryRoot, EventAddDocument, EventAddFieldCode, EventAddFieldValue, EventAddModel, EventAddressInfo, EventAddScreeningRule, EventAddStandardResponse, EventAddStdRespUsage, EventAddTrainingDataObject, EventAgentAvailable, EventAgentConnectionClosed, EventAgentInvited, EventAgentLogin, EventAgentLogin, EventAgentLogout, EventAgentLogout, EventAgentNotAvailable, EventAgentNotReady, EventAgentReady, EventAgentReserved, EventAgentState, EventAgentStateReasonChanged, EventAgentWorkbinStats, EventAlarmInfo, EventAnswerAccessNumber, EventApplicationRegistered, EventAssignInteractionToContact, EventAttachedDataChanged, EventAuthenticated, EventBoostDocument, EventBridged, EventBriefInfo, EventCallCreated, EventCallDataChanged, EventCallDeleted, EventCallInfoChanged, EventCallPartyAdded, EventCallPartyDeleted, EventCallPartyMoved, EventCallPartyState, EventCampaignLoaded, EventCampaignRegistered, EventCampaignStatus, EventCampaignUnloaded, EventCampaignUnregistered, EventChangeExecutionMode, EventCheckForUpdates, EventClientRegistered, EventClientRegistered, EventConnected, EventContactListGet, EventContactListGetNextPage, EventContactListRelease, EventCountInteractions, EventCreateStandardResponseRevision, EventCreateWebEmailIn, EventCurrentAgentStatus, EventCurrentTargetStateSnapshot, EventCurrentTargetStateTargetAdded, EventCurrentTargetStateTargetRemoved, EventCurrentTargetStateTargetUpdated, EventCustom, EventCustomInfo, EventCustomReporting, EventDataStreamClosed, EventDataStreamMessage, EventDataStreamOpened, EventDataStreamOpeningFailure, EventDebug, EventDelete, EventDeleteAgentStdRespFavorite, EventDeleteCategory, EventDeleteCategoryAttribute, EventDeleteCategoryRoot, EventDeleted, EventDeleteFieldCode, EventDeleteFieldValue, EventDeleteInteraction, EventDeleteModel, EventDeleteProperties, EventDeleteScreeningRule, EventDeleteStandardResponse, EventDeleteTrainingDataObject, EventDestinationBusy, EventDialing, EventDialingModeChanged, EventDialingStarted, EventDialingStopped, EventDigitsCollected, EventDisconnected, EventDiverted, EventDNBackInService, EventDNDOff, EventDNDOn, EventDNOutOfService, EventDoNotDisturbOff, EventDoNotDisturbOn, EventDtmfSent, EventEnvironmentInfo, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError, EventError2, EventEstablished, EventExecutionAck, EventExecutionError, EventExecutionInProgress, EventExternalServiceRequested, EventExternalServiceResponded, EventFindOrCreatePhoneCall, EventForcedAgentStateChange, EventForcedDisconnect, EventForwardCancel, EventForwardSet, EventGetAgentStdRespFavorites, EventGetAllCategories, EventGetAttributes, EventGetCategory, EventGetCategoryAttribute, EventGetCategoryAttributes, EventGetContacts, EventGetDocument, EventGetFieldCode, EventGetFieldCodes, EventGetFieldValue, EventGetFieldValues, EventGetIndexProperties, EventGetInteractionContent, EventGetInteractionsForContact, EventGetInteractionsWithStatus, EventGetMergeDetail, EventGetModel, EventGetModels, EventGetProperties, EventGetRootCategories, EventGetScreeningRule, EventGetScreeningRules, EventGetServerTime, EventGetStandardResponse, EventGetStandardResponses, EventGetSystemSettings, EventGetTrainingDataObject, EventGetTrainingDataObjects, EventGetVersion, EventHardwareError, EventHeld, EventHeld, EventHint, EventHistoryLogSent, EventHostUnderControl, EventIdentifyContact, EventInfo, EventInfo, EventInfo, EventInfo, EventInfo, EventInfo, EventInitHeartbeats, EventInsert, EventInsertInteraction, EventInteractionListGet, EventInteractionListGetNextPage, EventInteractionListRelease, EventInteractionProperties, EventInteractionsFound, EventInteractionsMoved, EventInteractionSubmited, EventInvite, EventLinkConnected, EventLinkDisconnected, EventListenDisconnected, EventListenReconnected, EventLocaleRead, EventLocaleSets, EventLocationInfo, EventLocked, EventLogMessage, EventMailBoxLogin, EventMailBoxLogout, EventMediaAdded, EventMediaRemoved, EventMediaStateReasonChanged, EventMergeContacts, EventMergeListGet, EventMergeListGetNextPage, EventMergeListRelease, EventMessagePing, EventMessageWaitingOff, EventMessageWaitingOn, EventMonitoringCancelled, EventMonitoringNextCall, EventMoveCategory, EventMuteOff, EventMuteOn, EventNetworkCallStatus, EventNetworkPrivateInfo, EventNetworkReached, EventNoControllingSCS, EventNotificationRegistered, EventNotificationUnregistered, EventNotReadyForMedia, EventObjectCreated, EventObjectDeleted, EventObjectPermissionsRead, EventObjectsRead, EventObjectsSent, EventObjectUpdated, EventOffHook, EventOnHook, EventOpenOk, EventOpenOK, EventOperationalModeChanged, EventOperationalModeRead, EventPartyAdded, EventPartyAdded, EventPartyChanged, EventPartyDeleted, EventPartyInfo, EventPartyRemoved, EventPasswordChanged, EventPermissionsChanged, EventPermissionsNotificationRegistered, EventPermissionsNotificationUnregistered, EventPermissionsRead, EventPermissionsUpdated, EventPlaceAgentState, EventPlacedInQueue, EventPlacedInWorkbin, EventPrimaryChanged, EventPrivateInfo, EventProcessingStopped, EventPropertiesChanged, EventProtocolVersion, EventPulledInteractions, EventQueued, EventQueueLogout, EventReadyForMedia, EventRedirect, EventRefresh, EventRegistered, EventRegistered, EventRegistered, EventRegistered, EventRegisteredAll, EventRejected, EventReleased, EventRemoteConnectionFailed, EventRemoteConnectionSuccess, EventRemoveAllAttributes, EventRemoveDocument, EventRenderFieldCodes, EventReqGetAccessNumberCanceled, EventReserved_2, EventResourceInfo, EventRestoreConnection, EventRestoreStandardResponseRevision, EventResumed, EventRetrieved, EventRevoked, EventRinging, EventRouteRequest, EventRouteUsed, EventSchemaFile, EventSchemaInfoRead, EventSearch, EventSearchResult, EventServerInfo, EventServerMode, EventSessionInfo, EventSetInteractionStatus, EventSetProperties, EventSnapshotInteractions, EventSnapshotTaken, EventStatInfo, EventStatisticClosed, EventStatisticInvalid, EventStatisticOpened, EventStatisticProfile, EventStatisticValid, EventStatus, EventStopInteraction, EventSubscription, EventSuspendApplication, EventSwitchInfo, EventTakenFromQueue, EventTakenFromWorkbin, EventTransactionStatus, EventTreatmentApplied, EventTreatmentEnd, EventTreatmentNotApplied, EventTreatmentRequired, EventUnlocked, EventUnMergeContacts, EventUnregistered, EventUnregisteredAll, EventUpdateAttributes, EventUpdateCategory, EventUpdateCategoryAttribute, EventUpdateDocument, EventUpdateFieldCode, EventUpdateFieldValue, EventUpdateInteraction, EventUpdateModel, EventUpdateScreeningRule, EventUpdateStandardResponse, EventUpdateTrainingDataObject, EventUserEvent, EventUserEvent, EventValidateFieldCodes, EventVoiceFileClosed, EventVoiceFileEndPlay, EventVoiceFileOpened, EventWorkbinContent, EventWorkbinContentChanged, EventWorkbinStatistic, EventWorkbinTypesInfo, EventWorkflowConfiguration, EventXResponse, ExternalServiceClientChannelHandler, ExternalServiceInternalProtocolFactory, ExternalServiceProtocol, ExternalServiceProtocolFactory, ExternalServiceProtocolListener, FirstRemoteParty, FlexChatClusterProtocol, FlexChatInternalProtocolFactory, FlexChatProtocol, FlexChatProtocolFactory, FlexTranscript, InteractionProperties, InteractionServerClientChannelHandler, InteractionServerInternalProtocolFactory, InteractionServerProtocol, InteractionServerProtocolFactory, InteractionServerProtocolListener, LastRemoteParty, LcaEvent, LcaUdpHeartbeatInternalProtocol, LocalControlAgentHeartbeatInternalProtocolFactory, LocalControlAgentHeartbeatProtocolFactory, LocalControlAgentInternalProtocolFactory, LocalControlAgentProtocol, LocalControlAgentProtocolFactory, Message, MessageInfo, MessageKey, MessageServerCustomInternalProtocolFactory, MessageServerInternalProtocolFactory, MessageServerProtocol, MessageServerProtocolFactory, MessageText, MessageText, NewPartyInfo, NoticeInfo, NoticeText, NoticeText, Notification, OldWorkbinInfo, OperationContext, OptionalRegistrationChannel, OutboundServerInternalProtocolFactory, OutboundServerProtocol, OutboundServerProtocolFactory, PartyInfo, PartyLeftInfo, Reason, ReasonInfo, ReenterInfo, Request3rdServer, RequestAccept, RequestActivateApplicationAlarm, RequestAddAgentStdRespFavorite, RequestAddCategory, RequestAddCategoryAttribute, RequestAddCategoryRoot, RequestAddDocument, RequestAddFieldCode, RequestAddFieldValue, RequestAddMedia, RequestAddModel, RequestAddScreeningRule, RequestAddStandardResponse, RequestAddStdRespUsage, RequestAddTrainingDataObject, RequestAgentAvailable, RequestAgentLogin, RequestAgentLogin, RequestAgentLogout, RequestAgentLogout, RequestAgentNotAvailable, RequestAgentNotReady, RequestAgentReady, RequestAgentState, RequestAgentWorkbinStats, RequestAlternateCall, RequestAnswerCall, RequestApplyTreatment, RequestAssignInteractionToContact, RequestAttachUserData, RequestAuthenticate, RequestBoostDocument, RequestCallback, RequestCallForwardCancel, RequestCallForwardSet, RequestCancel, RequestCancelExecution, RequestCancelInvite, RequestCancelMonitoring, RequestCancelNotReadyForMedia, RequestCancelReqGetAccessNumber, RequestCancelWorkbinNotifications, RequestChangeAgentStateReason, RequestChangeExecutionMode, RequestChangeMediaStateReason, RequestChangeOperationalMode, RequestChangePassword, RequestChangeProperties, RequestCheckForUpdates, RequestClearCall, RequestCloseStatistic, RequestCloseVoiceFile, RequestCollectDigits, RequestCompleteCampaign, RequestCompleteConference, RequestCompleteTransfer, RequestConference, RequestConnect, RequestContactListGet, RequestContactListGetNextPage, RequestContactListRelease, RequestCountInteractions, RequestCreateObject, RequestCreateStandardResponseRevision, RequestCreateWebEmailIn, RequestCustomCommand, RequestDataStreamClose, RequestDataStreamOpen, RequestDataStreamSend, RequestDeactivateAlarm, RequestDeactivateAlarms, RequestDeactivateApplicationAlarm, RequestDeactivateApplicationAlarms, RequestDebug, RequestDelete, RequestDeleteAgentStdRespFavorite, RequestDeleteCategory, RequestDeleteCategoryAttribute, RequestDeleteCategoryRoot, RequestDeleteFieldCode, RequestDeleteFieldValue, RequestDeleteFromConference, RequestDeleteInteraction, RequestDeleteModel, RequestDeleteObject, RequestDeletePair, RequestDeleteProperties, RequestDeleteScreeningRule, RequestDeleteStandardResponse, RequestDeleteTrainingDataObject, RequestDeleteUserData, RequestDeliver, RequestDistributeEvent, RequestDistributeUserEvent, RequestDoNotDisturbOff, RequestDoNotDisturbOn, RequestExecute, RequestExecuteProcedure, RequestExecuteStrategy, RequestFindInteractions, RequestFindOrCreatePhoneCall, RequestFindTarget, RequestForceUnloadCampaign, RequestGetAccessNumber, RequestGetActiveAlarms, RequestGetAgentStdRespFavorites, RequestGetAllCategories, RequestGetApplicationInfo, RequestGetAttributes, RequestGetBriefInfo, RequestGetCampaignStatus, RequestGetCategory, RequestGetCategoryAttribute, RequestGetCategoryAttributes, RequestGetContacts, RequestGetDocument, RequestGetFieldCode, RequestGetFieldCodes, RequestGetFieldValue, RequestGetFieldValues, RequestGetHostInfo, RequestGetIndexProperties, RequestGetInfo, RequestGetInteractionContent, RequestGetInteractionProperties, RequestGetInteractionsForContact, RequestGetInteractionsWithStatus, RequestGetLocaleSets, RequestGetMergeDetail, RequestGetModel, RequestGetModels, RequestGetProperties, RequestGetRootCategories, RequestGetScreeningRule, RequestGetScreeningRules, RequestGetServerTime, RequestGetSnapshotInteractions, RequestGetSolutionInfo, RequestGetStandardResponse, RequestGetStandardResponses, RequestGetStatistic, RequestGetStatistic, RequestGetStatisticEx, RequestGetStatisticProfile, RequestGetStatistics, RequestGetSystemSettings, RequestGetTrainingDataObject, RequestGetTrainingDataObjects, RequestGetVersion, RequestGetWorkbinContent, RequestGiveMusicTreatment, RequestGiveRingBackTreatment, RequestGiveSilenceTreatment, RequestHeartbeatData, RequestHistoryLog, RequestHold, RequestHoldCall, RequestIdentifyContact, RequestInitiateConference, RequestInitiateTransfer, RequestInsert, RequestInsertInteraction, RequestInteractionListGet, RequestInteractionListGetNextPage, RequestInteractionListRelease, RequestIntrude, RequestJoin, RequestJoin, RequestLeaveInteraction, RequestListenDisconnect, RequestListenReconnect, RequestLoadCampaign, RequestLoadStrategy, RequestLockInteraction, RequestLogin, RequestLoginMailBox, RequestLogMessage, RequestLogout, RequestLogoutMailBox, RequestMakeCall, RequestMakePredictiveCall, RequestMergeCalls, RequestMergeContacts, RequestMergeListGet, RequestMergeListGetNextPage, RequestMergeListRelease, RequestMessage, RequestMonitorNextCall, RequestMoveCategory, RequestMoveInteractions, RequestMuteTransfer, RequestNetworkAlternate, RequestNetworkConsult, RequestNetworkMerge, RequestNetworkPrivateService, RequestNetworkReconnect, RequestNetworkSingleStepTransfer, RequestNetworkTransfer, RequestNotify, RequestNotify, RequestNotReadyForMedia, RequestOpenStatistic, RequestOpenStatisticEx, RequestOpenVoiceFile, RequestPeekStatistic, RequestPlaceInQueue, RequestPlaceInWorkbin, RequestPlayVoiceFile, RequestPrivateService, RequestProtocolVersion, RequestPublish, RequestPull, RequestQueryAddress, RequestQueryCall, RequestQueryExecution, RequestQueryLocation, RequestQueryServer, RequestQuerySwitch, RequestReadAccount, RequestReadLocale, RequestReadObjectPermissions, RequestReadObjects, RequestReadObjects2, RequestReadOperationalMode, RequestReadPermissions, RequestReadSchemaInfo, RequestReconnectCall, RequestRedirectCall, RequestRefresh, RequestRefresh, RequestRegister, RequestRegisterAddress, RequestRegisterApplication, RequestRegisterCampaign, RequestRegisterClient, RequestRegisterClient, RequestRegisterClient, RequestRegisterClient, RequestRegisterClient, RequestRegisterClient, RequestRegisterClient, RequestRegisterClient2, RequestRegisterNotification, RequestRegisterPermissionsNotification, RequestReject, RequestReleaseCall, RequestReleaseParty, RequestReleaseSnapshot, RequestReleaseStrategy, RequestRemoveAllAttributes, RequestRemoveDocument, RequestRemoveMedia, RequestRenderFieldCodes, RequestReserveAgent, RequestReserveAgentAndGetAccessNumber, RequestRestoreSession, RequestRestoreStandardResponseRevision, RequestResume, RequestResumeNotification, RequestRetrieveCall, RequestRetrieveEnvironment, RequestRouteCall, RequestSchemaFile, RequestSCSConnectionStatus, RequestSearch, RequestSearch, RequestSendDtmf, RequestSendEvent, RequestSetCallInfo, RequestSetDialingMode, RequestSetDNDOff, RequestSetDNDOn, RequestSetInputMask, RequestSetInteractionStatus, RequestSetMessageWaitingOff, RequestSetMessageWaitingOn, RequestSetMuteOff, RequestSetMuteOn, RequestSetProperties, RequestSingleStepConference, RequestSingleStepTransfer, RequestStartApplication, RequestStartCallMonitoring, RequestStartDialing, RequestStartPlaceAgentStateReporting, RequestStartPlaceAgentStateReportingAll, RequestStartSolution, RequestStopAllApplications, RequestStopApplication, RequestStopApplicationGracefully, RequestStopCallMonitoring, RequestStopDialing, RequestStopInteraction, RequestStopPlaceAgentStateReporting, RequestStopPlaceAgentStateReportingAll, RequestStopProcessing, RequestStopSolution, RequestStopSolutionGracefully, RequestSubmit, RequestSubmit, RequestSubscribe, RequestSubscribe, RequestSubscribeAll, RequestSubscribeType, RequestSubscribeTypeKey, RequestSuspendNotification, RequestTakeSnapshot, RequestTransactionMonitoring, RequestTransfer, RequestUnloadCampaign, RequestUnlockInteraction, RequestUnMergeContacts, RequestUnregisterAddress, RequestUnregisterCampaign, RequestUnregisterClient, RequestUnregisterClient, RequestUnregisterClient, RequestUnRegisterClient, RequestUnregisterNotification, RequestUnregisterPermissionsNotification, RequestUnsubscribe, RequestUnsubscribe, RequestUnsubscribeAll, RequestUnsubscribeType, RequestUnsubscribeTypeKey, RequestUpdateAccount, RequestUpdateAttributes, RequestUpdateCategory, RequestUpdateCategoryAttribute, RequestUpdateDocument, RequestUpdateFieldCode, RequestUpdateFieldValue, RequestUpdateInteraction, RequestUpdateModel, RequestUpdateObject, RequestUpdatePermissions, RequestUpdateScreeningRule, RequestUpdateStandardResponse, RequestUpdateStatus, RequestUpdateTrainingDataObject, RequestUpdateUserData, RequestValidateFieldCodes, RequestWorkbinNotifications, RequestWorkbinStatistic, RequestWorkbinTypesInfo, RequestWorkflowConfiguration, RequestXRequest, ResponseExecutionModeChanged, RoutingServerInternalProtocolFactory, RoutingServerProtocol, RoutingServerProtocolFactory, SearchResult, ServerChannel, SEventInfo, SolutionControlServerInternalProtocolFactory, SolutionControlServerProtocol, SolutionControlServerProtocolFactory, StatisticMetric, StatisticMetricEx, StatisticObject, StatServerInternalProtocolFactory, StatServerProtocol, StatServerProtocolFactory, TimeStamp, TServerInternalProtocolFactory, TServerProtocol, TServerProtocolFactory, UcsClusterProtocol, UniversalContactServerClientChannelHandler, UniversalContactServerProtocol, UniversalContactServerProtocolListener, UrsCustomProtocol, UrsCustomProtocolListener, UserInfo, WebmediaChannel, WebMediaClientChannelHandler, WorkbinInfo

public interface ProtocolDescriptionSupport


Method Summary
 ProtocolDescription getProtocolDescription()
           
 

Method Detail

getProtocolDescription

ProtocolDescription getProtocolDescription()

Platform SDK Java 8.5 API Reference

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Document version: 8.5.302.00
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