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Platform SDK Java 8.5 API Reference | |||||||||
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Packages that use EndpointSupport | |
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com.genesyslab.platform.clusterprotocol | Cluster Protocol Application Block |
com.genesyslab.platform.clusterprotocol.chat | Cluster Protocol classes for Chat Server protocol. |
com.genesyslab.platform.clusterprotocol.email | Cluster Protocol classes for ESP Email Server. |
com.genesyslab.platform.clusterprotocol.esp | External Service Cluster Protocol. |
com.genesyslab.platform.clusterprotocol.ucs | Cluster Protocol classes for Universal Contact Server. |
com.genesyslab.platform.commons.protocol | Contains classes that support the Protocol objects
used by applications developed with the Platform SDKs. |
com.genesyslab.platform.configuration.protocol | This package contains the Protocol classes that your applications
can use to set up communication with Configuration Server. |
com.genesyslab.platform.configuration.protocol.server | PSDK internal package for Configuration Server protocol clients handling functionality. Note: This package is internal and is not supposed for explicit usage by applications. |
com.genesyslab.platform.contacts.protocol | This package contains the Protocol classes that your applications can use to set up communication with Universal Contact Server, including UniversalContactServerProtocol. |
com.genesyslab.platform.contacts.protocol.contactserver | This package contains the Protocol classes that your applications
can use to set up communication with Universal Contact Server. |
com.genesyslab.platform.contacts.protocol.contactserver.events | |
com.genesyslab.platform.contacts.protocol.contactserver.requests | |
com.genesyslab.platform.contacts.protocol.server | PSDK internal package for Universal Contact Server protocol clients handling functionality. Note: This package is internal and is not supposed for explicit usage by applications. |
com.genesyslab.platform.management.protocol | This package contains the Protocol classes that your applications
can use to set up communication with Genesys Solution Control Server, Message
Server and Local Control Agents (LCAs). |
com.genesyslab.platform.management.protocol.localcontrolagentheartbeat.runtime | This package is used internally by the protocol. |
com.genesyslab.platform.openmedia.protocol | This package contains the Protocol classes that your applications
can use to set up communication with Interaction Server. |
com.genesyslab.platform.openmedia.protocol.server | PSDK internal package for ESP and Interaction Server protocols clients handling functionality. Note: This package is internal and is not supposed for explicit usage by applications. |
com.genesyslab.platform.outbound.protocol | This package contains the Protocol classes that your applications
can use to set up communication with Outbound Contact Server. |
com.genesyslab.platform.reporting.protocol |
This package contains the StatServerProtocol class that you can use this class to set up communication with Stat Server. |
com.genesyslab.platform.routing.protocol |
This package contains the
UrsCustomProtocol ,
UrsCustomProtocolListener and
RoutingServerProtocol classes. |
com.genesyslab.platform.voice.protocol | This package contains the Protocol classes that your applications
can use to set up communication with T-Server, such as
TServerProtocol. |
com.genesyslab.platform.webmedia.protocol | This package contains the Protocol classes that allow you to create applications that integrate with Genesys non-voice media servers. |
com.genesyslab.platform.webmedia.protocol.espemail.events | |
com.genesyslab.platform.webmedia.protocol.espemail.requests | |
com.genesyslab.platform.webmedia.protocol.server | PSDK internal package for Web Media protocols clients handling functionality. Note: This package is internal and is not supposed for explicit usage by applications. |
Uses of EndpointSupport in com.genesyslab.platform.clusterprotocol |
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Subinterfaces of EndpointSupport in com.genesyslab.platform.clusterprotocol | |
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interface |
ClusterProtocol
Interface representing a client protocol connection on top of encapsulated multiple protocol connections to a cluster of similarly configured servers. |
Classes in com.genesyslab.platform.clusterprotocol that implement EndpointSupport | |
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class |
ClusterProtocolImpl<P extends ClientChannel,B extends ProtocolBuilder<P,B>>
Abstract implementation base of Cluster Protocol interface. It's a common functionality for all specific Cluster Protocols. |
Uses of EndpointSupport in com.genesyslab.platform.clusterprotocol.chat |
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Classes in com.genesyslab.platform.clusterprotocol.chat that implement EndpointSupport | |
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class |
FlexChatClusterProtocol
|
Uses of EndpointSupport in com.genesyslab.platform.clusterprotocol.email |
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Classes in com.genesyslab.platform.clusterprotocol.email that implement EndpointSupport | |
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class |
EspEmailClusterProtocol
|
Uses of EndpointSupport in com.genesyslab.platform.clusterprotocol.esp |
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Classes in com.genesyslab.platform.clusterprotocol.esp that implement EndpointSupport | |
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class |
EspClusterProtocol
External Service Cluster Protocol. |
Uses of EndpointSupport in com.genesyslab.platform.clusterprotocol.ucs |
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Classes in com.genesyslab.platform.clusterprotocol.ucs that implement EndpointSupport | |
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class |
UcsClusterProtocol
Universal Contact Server Cluster Protocol. |
Uses of EndpointSupport in com.genesyslab.platform.commons.protocol |
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Subinterfaces of EndpointSupport in com.genesyslab.platform.commons.protocol | |
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interface |
Protocol
Protocol is Input/Output Synchronous/Asynchronous channel. |
Classes in com.genesyslab.platform.commons.protocol that implement EndpointSupport | |
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class |
AbstractChannel
|
class |
ClientChannel
ClientChannel is the parent class of all of the
Protocol classes used for client applications
in the Platform SDK, such as TServerProtocol and
ConfServerProtocol . |
class |
ClientChannelHandler
Base class for incoming clients connections channels on ServerChannel. |
class |
DuplexChannel
Allows for asynchronous two-way communication between a Platform SDK application and a server. |
class |
ServerChannel
This channel accepts client connections on given local Endpoint .Method AbstractChannel.addChannelListener(ChannelListener) accepts ServerChannelListener ,
which provides notifications on incoming clients. |
Uses of EndpointSupport in com.genesyslab.platform.configuration.protocol |
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Classes in com.genesyslab.platform.configuration.protocol that implement EndpointSupport | |
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class |
ConfServerProtocol
Use a ConfServerProtocol object to establish
communication between application and Genesys Configuration Server. |
class |
ConfServerProtocolListener
Customized ServerChannel component for handling of Genesys Configuration Server protocol clients. Here is a simple example of synchronous server side procedure:
|
Uses of EndpointSupport in com.genesyslab.platform.configuration.protocol.server |
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Classes in com.genesyslab.platform.configuration.protocol.server that implement EndpointSupport | |
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class |
ConfServerClientChannelHandler
Configuration Server protocol internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
Uses of EndpointSupport in com.genesyslab.platform.contacts.protocol |
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Classes in com.genesyslab.platform.contacts.protocol that implement EndpointSupport | |
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class |
UniversalContactServerProtocol
Use a UniversalContactServerProtocol object to establish
communication between an agent application (or other client application)
and Universal Contact Server. |
class |
UniversalContactServerProtocolListener
Customized ServerChannel component for handling of Genesys Universal Contact Server protocol clients. Here is a simple example of synchronous server side procedure:
|
Uses of EndpointSupport in com.genesyslab.platform.contacts.protocol.contactserver |
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Classes in com.genesyslab.platform.contacts.protocol.contactserver that implement EndpointSupport | |
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class |
AbstractMessage
|
Uses of EndpointSupport in com.genesyslab.platform.contacts.protocol.contactserver.events |
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Classes in com.genesyslab.platform.contacts.protocol.contactserver.events that implement EndpointSupport | |
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class |
EventAddAgentStdRespFavorite
Indicates that a Standard Response was added to the specified agent's favorites list. |
class |
EventAddCategory
This event indicates that a category was successfully added. |
class |
EventAddCategoryAttribute
This event indicates that a category attribute was successfully added. |
class |
EventAddCategoryRoot
This event indicates that a category root was successfully added. |
class |
EventAddDocument
This event indicates that a document was successfully added to an Interaction. |
class |
EventAddFieldCode
This event indicates that a field code was successfully added. |
class |
EventAddFieldValue
This event indicates that a field value was successfully added. |
class |
EventAddModel
|
class |
EventAddScreeningRule
This event indicates that a screening rule was successfully added. |
class |
EventAddStandardResponse
Response on 'RequestAddStandardResponse' request. |
class |
EventAddStdRespUsage
Response on 'RequestAddStdRespUsage' request. |
class |
EventAddTrainingDataObject
|
class |
EventAssignInteractionToContact
This event indicates that an Interaction was successfully assigned to a Contact. |
class |
EventBoostDocument
Indicates whether RequestBoostDocument was successful or not. |
class |
EventCheckForUpdates
This event indicates whether or not standard responses were updated since the requested time. |
class |
EventContactListGet
This event indicates that the RequestContactListGet was successful, and contains a list of contacts matching the criteria specified in that request. |
class |
EventContactListGetNextPage
This event returns the next page of contact objects, as specified by the earlier constraints. |
class |
EventContactListRelease
This event indicates that the contact list was released successfully. |
class |
EventCountInteractions
This event returns the number of Interactions that match the filter specified in the related RequestCountInteractions. |
class |
EventCreateStandardResponseRevision
This event indicates that the RequestCreateStandardResponseRevision was successful, and contains a new version of a Standard Response in a Category (part of Standard Response history management). |
class |
EventDelete
This event indicates that the contact with the specified ID was deleted. |
class |
EventDeleteAgentStdRespFavorite
Indicates that a Standard Response was removed from the specified agent's favorites list. |
class |
EventDeleteCategory
This event indicates that the specified category was deleted from UCS. |
class |
EventDeleteCategoryAttribute
This event indicates that the specified category attribute was deleted from UCS. |
class |
EventDeleteCategoryRoot
This event indicates that the specified category root was deleted from UCS. |
class |
EventDeleteFieldCode
This event indicates that a field code was successfully deleted. |
class |
EventDeleteFieldValue
This event indicates that a field value was successfully deleted. |
class |
EventDeleteInteraction
This event indicates that the specified interactions were deleted from UCS. |
class |
EventDeleteModel
|
class |
EventDeleteProperties
Notifies about delete operation success. |
class |
EventDeleteScreeningRule
This event indicates that a screening rule was successfully deleted. |
class |
EventDeleteStandardResponse
Notifies about delete operation success. |
class |
EventDeleteTrainingDataObject
|
class |
EventError
Indicates that an error has occurred. |
class |
EventFindOrCreatePhoneCall
This event returns a PhoneCall object. |
class |
EventGetAgentStdRespFavorites
Returns a list of all Standard Response Favorites for the agent specified in RequestGetAgentStdRespFavorites. |
class |
EventGetAllCategories
Deprecated. The message has been deprecated in UCS 8.5 and will not be implemented in UCS 9.0. |
class |
EventGetAttributes
This event returns a complete list of contact attributes (as declared in the Contact Attribute enumerator in Configuration Server). |
class |
EventGetCategory
This event contains information about the requested category. |
class |
EventGetCategoryAttribute
This event delivers the content of the requested category attribute. |
class |
EventGetCategoryAttributes
This event returns all (or some, depending on filtering) of the category attributes. |
class |
EventGetContacts
This event delivers a specific range of contacts, based on your search and sort criteria. |
class |
EventGetDocument
This event delivers the binary content of the requested document. |
class |
EventGetFieldCode
This event delivers the content of the requested field code. |
class |
EventGetFieldCodes
This event returns all of the field codes. |
class |
EventGetFieldValue
This event delivers the content of the requested field value. |
class |
EventGetFieldValues
This event returns all of the field values. |
class |
EventGetIndexProperties
This event returns a list of configured indexes in UCS, showing you which fields are searchable. |
class |
EventGetInteractionContent
This event delivers the binary content of the interaction. |
class |
EventGetInteractionsForContact
This event returns all (or some, depending on filtering) of the interactions for a specified Contact. |
class |
EventGetInteractionsWithStatus
This event delivers the set of interactions with requested status. |
class |
EventGetMergeDetail
Response on 'RequestGetMergeDetail' request. |
class |
EventGetModel
|
class |
EventGetModels
|
class |
EventGetProperties
Returns one, multiple or all key-value pairs for the specified person. |
class |
EventGetRootCategories
This event contains a list of root categories from the specified tenant. |
class |
EventGetScreeningRule
This event delivers the content of the requested screening rule. |
class |
EventGetScreeningRules
This event returns all (or some, depending on filtering) of the screening rules. |
class |
EventGetServerTime
Returns server time as a String in ISO8601 Date Format. |
class |
EventGetStandardResponse
This event contains information about the requested standard response specified in RequestGetStandardResponse. |
class |
EventGetStandardResponses
This event contains information about all the versions of a Standard Response content for a requested standard response ID. |
class |
EventGetSystemSettings
The purpose is to provide available options. |
class |
EventGetTrainingDataObject
|
class |
EventGetTrainingDataObjects
|
class |
EventGetVersion
This event contains the current version of the UCS database. |
class |
EventIdentifyContact
This event returns a list of one or more Contact IDs based on user data values specified in the related RequestIdentifyContact request. |
class |
EventInsert
This event is returned after a new contact is interested using RequestInsert. |
class |
EventInsertInteraction
This event indicates that a new interaction was created in UCS. |
class |
EventInteractionListGet
This event returns a list of Interactions matching the criteria specified by RequestInteractionListGet. |
class |
EventInteractionListGetNextPage
This event returns the next interaction in the list that was returned by EventInteractionListGet. |
class |
EventInteractionListRelease
This event indicates that list of interactions specified in RequestInteractionListRelease has been released. |
class |
EventMergeContacts
Indicates that RequestMergeContacts was successful, and returns the ID of the merge request. |
class |
EventMergeListGet
This event returns a UCS-wide list of merged agents. |
class |
EventMergeListGetNextPage
This event delivers the next portion of the merge records from the previously built MergeList. |
class |
EventMergeListRelease
This event returns all (or some, depending on filtering) of the interactions for a specified Contact. |
class |
EventMoveCategory
This event indicates that a category was successfully moved. |
class |
EventRefresh
Response of 'RequestRefresh' request. |
class |
EventRemoveAllAttributes
Indicates that all attributes were successfully removed from a contact. |
class |
EventRemoveDocument
This event indicates that a Document was successfully removed. |
class |
EventRenderFieldCodes
This event returns the adjusted block of text, after a block of template text is rendered to replace field codes with actual values. |
class |
EventRestoreStandardResponseRevision
This event indicates that the RequestRestoreStandardResponseRevision was successful. |
class |
EventSearch
This event returns a list of UCS documents — standard responses, contacts, or interactions — that match the string-based queries submitted in RequestSearch. |
class |
EventSetInteractionStatus
This event indicates that the interaction status has changed. |
class |
EventSetProperties
Notifies about insert operation success. |
class |
EventStopInteraction
Indicates that the interaction specified in the related RequestStopInteraction has stopped correctly. |
class |
EventUnMergeContacts
This event indicates that the previously merged contacts were rolled back successfully. |
class |
EventUpdateAttributes
Indicates that the related RequestUpdateAttributes was successful. |
class |
EventUpdateCategory
This event indicates that a category was successfully updated. |
class |
EventUpdateCategoryAttribute
This event indicates that a category attribute was successfully updated. |
class |
EventUpdateDocument
This event indicates that the specified document was updated successfully. |
class |
EventUpdateFieldCode
This event indicates that a field code was successfully updated. |
class |
EventUpdateFieldValue
Deprecated. This message is deprecated in UCS 9.0 |
class |
EventUpdateInteraction
This event indicates that the interaction attributes and binary content were updated correctly. |
class |
EventUpdateModel
|
class |
EventUpdateScreeningRule
This event indicates that a screening rule was successfully updated. |
class |
EventUpdateStandardResponse
Notifies about update operation success. |
class |
EventUpdateTrainingDataObject
|
class |
EventValidateFieldCodes
This event returns a list of any errors that were received after trying to validate the text specified in RequestValidateFieldCodes. |
Uses of EndpointSupport in com.genesyslab.platform.contacts.protocol.contactserver.requests |
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Classes in com.genesyslab.platform.contacts.protocol.contactserver.requests that implement EndpointSupport | |
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class |
RequestAddAgentStdRespFavorite
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddCategory
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddCategoryAttribute
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddCategoryRoot
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddDocument
This request is intended to add a document to an Interaction. |
class |
RequestAddFieldCode
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddFieldValue
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddModel
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddScreeningRule
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddStandardResponse
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddStdRespUsage
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAddTrainingDataObject
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestAssignInteractionToContact
This request is intended for downloading of the complete SRL content from server to client. |
class |
RequestBoostDocument
This request increases document priority towards requests. |
class |
RequestCheckForUpdates
This request is intended for checking whether standard responses were updated or not since the time, provided as a time-stamp. |
class |
RequestContactListGet
This request is intended for building a ScrollableList object based on provided constraints. |
class |
RequestContactListGetNextPage
This request is intended for delivering the next portion of the contact objects, previously found by some constraints. |
class |
RequestContactListRelease
This request is intended for releasing of previously created ScrollableList. |
class |
RequestCountInteractions
This request returns the number of Interactions that match the specified filter. |
class |
RequestCreateStandardResponseRevision
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDelete
This request is intended for deletion of the contact by its ID. |
class |
RequestDeleteAgentStdRespFavorite
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteCategory
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteCategoryAttribute
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteCategoryRoot
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteFieldCode
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteFieldValue
This request is intended to delete a field value. |
class |
RequestDeleteInteraction
This request is intended for deleting of interaction from UCS. |
class |
RequestDeleteModel
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteProperties
Deletes one, multiple or all key-value pairs for the specified person. |
class |
RequestDeleteScreeningRule
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteStandardResponse
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestDeleteTrainingDataObject
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestFindOrCreatePhoneCall
This request finds an existing PhoneCall object. |
class |
RequestGetAgentStdRespFavorites
Request a list of all Standard Response Favorites for a particular agent. |
class |
RequestGetAllCategories
Deprecated. The message has been deprecated in UCS 8.5 and will not be implemented in UCS 9.0. |
class |
RequestGetAttributes
This request is intended for obtaining the complete list of all Contact Attribute objects associated with this Contact. |
class |
RequestGetCategory
This request returns a specified category. |
class |
RequestGetCategoryAttribute
This request is intended for delivering the content of a category attribute. |
class |
RequestGetCategoryAttributes
The request is intended for delivering all or some of category attributes (depending on filtering). |
class |
RequestGetContacts
This request is intended for delivering a specific range of contacts based on search and sort criteria. |
class |
RequestGetDocument
This request is used to return the binary content of a document. |
class |
RequestGetFieldCode
This request is intended for delivering the content of a field code. |
class |
RequestGetFieldCodes
The request is intended for delivering all of field codes. |
class |
RequestGetFieldValue
This request is intended for delivering the content of a field value. |
class |
RequestGetFieldValues
The request is intended for delivering all of field values. |
class |
RequestGetIndexProperties
This request returns a list of the configured indexes in UCS, showing you which fields are searchable. |
class |
RequestGetInteractionContent
This request is intended for delivering the binary content of the interaction. |
class |
RequestGetInteractionsForContact
This request is intended for delivering all or some of the interactions (depending on filtering) for the contact in question. |
class |
RequestGetInteractionsWithStatus
This request is intended for delivering the set of interactions with requested status. |
class |
RequestGetMergeDetail
Requests merge details. |
class |
RequestGetModel
|
class |
RequestGetModels
|
class |
RequestGetProperties
Gets one, multiple or all key-value pairs for the specified person. |
class |
RequestGetRootCategories
This request returns a list of root categories from a particular tenant. |
class |
RequestGetScreeningRule
This request is intended for delivering the content of a screening rule. |
class |
RequestGetScreeningRules
he request is intended for delivering all or some of screening rules. |
class |
RequestGetServerTime
Used to retrieve current time on UCS' server in ISO8601 Date Format. |
class |
RequestGetStandardResponse
This request returns information about a requested standard response. |
class |
RequestGetStandardResponses
This method is intended for downloading of all the versions of a Standard Response content for a standard response ID from server to client. |
class |
RequestGetSystemSettings
The purpose is to provide available options. |
class |
RequestGetTrainingDataObject
|
class |
RequestGetTrainingDataObjects
|
class |
RequestGetVersion
This request returns the current version of the UCS database. |
class |
RequestIdentifyContact
This request is intended for identifying a Contact based on user data values. |
class |
RequestInsert
This request is intended for contact creation. |
class |
RequestInsertInteraction
This request is intended for creation of new interaction in UCS. |
class |
RequestInteractionListGet
This request provides a list of Interactions that you can scroll through. |
class |
RequestInteractionListGetNextPage
This request scrolls to the next interaction in the list that was returned by EventInteractionListGet. |
class |
RequestInteractionListRelease
This request will release previously created list of interactions returned by com.genesyslab.platform.Contacts.Protocols.ContactServer.events.EventInteractionListGet . |
class |
RequestMergeContacts
Request to merge two existing Contacts. |
class |
RequestMergeListGet
This request is intended for building of UCS-wide MergeList or specific list for particular agent. |
class |
RequestMergeListGetNextPage
This request is intended for delivering the next portion of the merge records from the previously built MergeList. |
class |
RequestMergeListRelease
This request is intended for releasing of previously created MergeList. |
class |
RequestMoveCategory
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestRefresh
Refresh a list of document to make sure they are up to date or still exists. |
class |
RequestRemoveAllAttributes
This request removes all attributes from a specified contact. |
class |
RequestRemoveDocument
This request is intended to remove a document. |
class |
RequestRenderFieldCodes
This request takes a block of template text, and replaces generic field codes with the actual values specified. |
class |
RequestRestoreStandardResponseRevision
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestSearch
This request provides the ability to search for UCS entries - standard responses, contacts, or interactions - that match the string-based queries you create. |
class |
RequestSetInteractionStatus
This request is intended for changing interaction status. |
class |
RequestSetProperties
This method allows inserting custom data for a desktop. |
class |
RequestStopInteraction
This request is intended for stopping an Interaction. |
class |
RequestUnMergeContacts
This request is intended for rolling back of the previous contact merge. |
class |
RequestUpdateAttributes
This request is intended for updating contact attributes. |
class |
RequestUpdateCategory
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateCategoryAttribute
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateDocument
This request is intended to update a document. |
class |
RequestUpdateFieldCode
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateFieldValue
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateInteraction
This request is intended for updating of interaction attributes and binary content. |
class |
RequestUpdateModel
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateScreeningRule
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateStandardResponse
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestUpdateTrainingDataObject
Deprecated. This message is deprecated in UCS 9.0 |
class |
RequestValidateFieldCodes
Validates the specified template. |
Uses of EndpointSupport in com.genesyslab.platform.contacts.protocol.server |
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Classes in com.genesyslab.platform.contacts.protocol.server that implement EndpointSupport | |
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class |
UniversalContactServerClientChannelHandler
Universal Contact Server protocol internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
Uses of EndpointSupport in com.genesyslab.platform.management.protocol |
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Classes in com.genesyslab.platform.management.protocol that implement EndpointSupport | |
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class |
LocalControlAgentProtocol
Use a LocalControlAgentProtocol object to establish
communication between a client application and Genesys Local Control Agent. |
class |
MessageServerProtocol
Use a MessageServerProtocol object to establish
communication between a client application and Genesys Message Server. |
class |
SolutionControlServerProtocol
Use an SolutionControlServerProtocol object to establish
communication between an agent application (or other client application)
and Solution ControlServer. |
Uses of EndpointSupport in com.genesyslab.platform.management.protocol.localcontrolagentheartbeat.runtime |
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Classes in com.genesyslab.platform.management.protocol.localcontrolagentheartbeat.runtime that implement EndpointSupport | |
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class |
LcaUdpHeartbeatInternalProtocol
|
Uses of EndpointSupport in com.genesyslab.platform.openmedia.protocol |
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Classes in com.genesyslab.platform.openmedia.protocol that implement EndpointSupport | |
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class |
ExternalServiceProtocol
|
class |
ExternalServiceProtocolListener
Use ExternalServiceProtocolListener object as a server for ExternalServiceProtocol .
|
class |
InteractionServerProtocol
Use an InteractionServerProtocol object to establish
communication between an agent application (or other client application)
and Interaction Server. |
class |
InteractionServerProtocolListener
Use InteractionServerProtocolListener object as a server for InteractionServerProtocol .
|
Uses of EndpointSupport in com.genesyslab.platform.openmedia.protocol.server |
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Classes in com.genesyslab.platform.openmedia.protocol.server that implement EndpointSupport | |
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class |
ExternalServiceClientChannelHandler
External Service protocol internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
class |
InteractionServerClientChannelHandler
Interaction Server protocol internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
Uses of EndpointSupport in com.genesyslab.platform.outbound.protocol |
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Classes in com.genesyslab.platform.outbound.protocol that implement EndpointSupport | |
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class |
OutboundServerProtocol
Use an OutboundServerProtocol object to establish
communication between a client application and Outbound Server. |
Uses of EndpointSupport in com.genesyslab.platform.reporting.protocol |
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Classes in com.genesyslab.platform.reporting.protocol that implement EndpointSupport | |
---|---|
class |
StatServerProtocol
Use a StatServerProtocol object to establish
communication between a client application and Statistics Server. |
Uses of EndpointSupport in com.genesyslab.platform.routing.protocol |
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Classes in com.genesyslab.platform.routing.protocol that implement EndpointSupport | |
---|---|
class |
RoutingServerProtocol
Use a RoutingServerProtocol object to establish
communication between a client application and Universal Routing Server. |
class |
UrsCustomProtocol
|
class |
UrsCustomProtocolListener
|
Uses of EndpointSupport in com.genesyslab.platform.voice.protocol |
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Classes in com.genesyslab.platform.voice.protocol that implement EndpointSupport | |
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class |
TServerProtocol
Use a TServerProtocol object to establish
communication between a client application and TServer. |
Uses of EndpointSupport in com.genesyslab.platform.webmedia.protocol |
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Classes in com.genesyslab.platform.webmedia.protocol that implement EndpointSupport | |
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class |
BasicChatProtocol
By default, BasicChatProtocol has enabled AutoRegister mode. |
class |
CallbackProtocol
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class |
CallbackProtocolListener
Callback ServerChannel component for handling of Genesys Callback Server protocol clients. Here is a simple example of synchronous server side procedure:
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class |
ChatProtocolsListener
Customized ServerChannel component for handling of Genesys Chat Server protocols - Flex Chat and Basic Chat. It accepts connections of the both client types at a same time. |
class |
EmailProtocol
Deprecated. |
class |
EmailProtocolListener
Deprecated. |
class |
EspEmailProtocol
Use an EspEmailProtocol object to establish
communication between client application and ESP based Email Server. |
class |
EspEmailProtocolListener
EspEmail ServerChannel component for handling of Genesys Callback Server protocol clients. Here is a simple example of synchronous server side procedure:
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class |
FlexChatProtocol
By default, channel has enabled AutoRegister mode. |
class |
OptionalRegistrationChannel
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class |
WebmediaChannel
It's an abstract base class for all WebMedia protocols including BasicChat, FlexChat, Callback and XML based Email protocols. |
Uses of EndpointSupport in com.genesyslab.platform.webmedia.protocol.espemail.events |
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Classes in com.genesyslab.platform.webmedia.protocol.espemail.events that implement EndpointSupport | |
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class |
EventCreateWebEmailIn
A successful response on RequestCreateWebEmailIn
EventCreateWebEmailIn.getNewInteractionId() - returns the ID of the new inbound e-mail interaction
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Uses of EndpointSupport in com.genesyslab.platform.webmedia.protocol.espemail.requests |
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Classes in com.genesyslab.platform.webmedia.protocol.espemail.requests that implement EndpointSupport | |
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class |
RequestCreateWebEmailIn
... |
Uses of EndpointSupport in com.genesyslab.platform.webmedia.protocol.server |
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Classes in com.genesyslab.platform.webmedia.protocol.server that implement EndpointSupport | |
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class |
CallbackClientChannelHandler
Callback Server protocol internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
class |
ChatClientChannelHandler
Chat Server protocols internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
class |
EmailClientChannelHandler
Email Server protocol internal ClientChannelHandler. Note: This class is internal and is not supposed for explicit usage by applications. |
class |
EspEmailClientChannelHandler
Created by vgarmash on 23.11.2016. |
class |
WebMediaClientChannelHandler
Web Media protocols internal ClientChannelHandler's base class. Note: This class is internal and is not supposed for explicit usage by applications. |
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Platform SDK Java 8.5 API Reference | |||||||||
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