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Platform SDK Java 8.5 API Reference | |||||||||
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Class Summary | |
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RequestAccept | With this request, an agent application indicates that the agent accepts an invitation to take part in processing an interaction. |
RequestIntrude | With this request, an agent application (being operated by a supervisor) asks to join in processing an interaction that is already being processed by another agent. |
RequestReject | With this request, an agent can reject an invitation to take part in processing an interaction. |
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Platform SDK Java 8.5 API Reference | |||||||||
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