Platform SDK Java 8.5 API Reference

Uses of Class
com.genesyslab.platform.openmedia.protocol.interactionserver.ReasonInfo

Packages that use ReasonInfo
com.genesyslab.platform.openmedia.protocol.interactionserver   
com.genesyslab.platform.openmedia.protocol.interactionserver.events   
com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement   
com.genesyslab.platform.openmedia.protocol.interactionserver.requests.agentmanagement   
com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery   
com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement   
 

Uses of ReasonInfo in com.genesyslab.platform.openmedia.protocol.interactionserver
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver that return ReasonInfo
static ReasonInfo ReasonInfo.create()
          Creates instance of ReasonInfo with no parameters set.
static ReasonInfo ReasonInfo.create(java.lang.String reasonSystemName, java.lang.String reasonDescription)
          Creates instance of ReasonInfo with all parameters set.
static ReasonInfo ReasonInfo.create(java.lang.String reasonSystemName, java.lang.String reasonDescription, java.lang.Integer reason)
          Deprecated. use other constructors
 

Uses of ReasonInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.events
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events that return ReasonInfo
abstract  ReasonInfo EventWorkbinContentChanged.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventUnlocked.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventTakenFromWorkbin.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventTakenFromQueue.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventRevoked.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventRejected.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventReadyForMedia.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventProcessingStopped.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventPlacedInWorkbin.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventPlacedInQueue.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventPartyRemoved.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventPartyAdded.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventNotReadyForMedia.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventMediaStateReasonChanged.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventMediaRemoved.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventMediaAdded.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventLocked.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventInteractionSubmited.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventForcedDisconnect.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventForcedAgentStateChange.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventDoNotDisturbOn.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventDoNotDisturbOff.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentStateReasonChanged.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentNotAvailable.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentLogout.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentLogin.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentInvited.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentConnectionClosed.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventAgentAvailable.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo EventActivityReport.getReason()
          This property has been deprecated in all events.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events with parameters of type ReasonInfo
static EventPartyRemoved EventPartyRemoved.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason)
          Creates instance of EventPartyRemoved.
static EventPartyAdded EventPartyAdded.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason)
          Creates instance of EventPartyAdded with required parameters set.
static EventRevoked EventRevoked.create(java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventRevoked with required parameters set.
static EventAgentLogin EventAgentLogin.create(java.lang.Integer proxyClientId, java.lang.Boolean donotDisturb, KeyValueCollection mediaList, java.util.Date eventTime, KeyValueCollection extension, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventAgentLogin with all parameters set.
static EventDoNotDisturbOn EventDoNotDisturbOn.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventDoNotDisturbOn with all parameters set.
static EventDoNotDisturbOff EventDoNotDisturbOff.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventDoNotDisturbOff with all parameters set.
static EventAgentStateReasonChanged EventAgentStateReasonChanged.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventAgentStateReasonChanged with all parameters set.
static EventAgentNotAvailable EventAgentNotAvailable.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventAgentNotAvailable with all parameters set.
static EventAgentAvailable EventAgentAvailable.create(java.lang.Integer proxyClientId, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventAgentAvailable with all parameters set.
static EventProcessingStopped EventProcessingStopped.create(java.lang.Integer proxyClientId, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventProcessingStopped with all parameters set.
static EventInteractionSubmited EventInteractionSubmited.create(java.lang.Integer proxyClientId, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventInteractionSubmited with all parameters set.
static EventUnlocked EventUnlocked.create(java.lang.Integer proxyClientId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventUnlocked with all parameters set.
static EventLocked EventLocked.create(java.lang.Integer proxyClientId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventLocked with all parameters set.
static EventRejected EventRejected.create(java.lang.Integer ticketId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party)
          Creates instance of EventRejected with required parameters set.
static EventAgentInvited EventAgentInvited.create(java.lang.Integer ticketId, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party)
          Creates instance of EventAgentInvited with required parameters set.
static EventAgentLogout EventAgentLogout.create(java.lang.Integer proxyClientId, java.util.Date eventTime, KeyValueCollection extension, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventAgentLogout with all parameters set.
static EventRejected EventRejected.create(java.lang.Integer proxyClientId, java.lang.Integer ticketId, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party, KeyValueCollection extension)
          Creates instance of EventRejected with all parameters set.
static EventAgentInvited EventAgentInvited.create(java.lang.Integer proxyClientId, java.lang.Integer ticketId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, PartyInfo party, KeyValueCollection extension)
          Creates instance of EventAgentInvited with all parameters set.
static EventAgentConnectionClosed EventAgentConnectionClosed.create(java.lang.Integer proxyClientId, java.lang.Integer tenantId, java.lang.String placeId, java.lang.String agentId, java.lang.String clientName, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of EventAgentConnectionClosed with all parameters set.
static EventPartyAdded EventPartyAdded.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, java.lang.Boolean initialInFocusState, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventPartyAdded with all parameters set.
static EventTakenFromWorkbin EventTakenFromWorkbin.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, java.lang.Boolean initialInFocusState, KeyValueCollection extension)
          Creates instance of EventTakenFromWorkbin with all parameters set.
static EventRevoked EventRevoked.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventRevoked with all parameters set.
static EventPartyRemoved EventPartyRemoved.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventPartyRemoved.
static EventTakenFromQueue EventTakenFromQueue.create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension, java.lang.Boolean initialInFocusState)
          Creates instance of EventTakenFromQueue with all parameters set.
static EventWorkbinContentChanged EventWorkbinContentChanged.create(java.lang.Integer proxyClientId, InteractionOperation operation, WorkbinContentOperation workbinContentOperation, WorkbinInfo workbin, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, java.util.Date submittedToRouterAt, KeyValueCollection extension)
          Creates instance of EventWorkbinContentChanged with all parameters set.
static EventForcedAgentStateChange EventForcedAgentStateChange.create(java.lang.Integer proxyClientId, KeyValueCollection mediaList, java.lang.Boolean donotDisturb, AgentStateChangeOperation agentStateChangeOperation, java.lang.String mediaTypeName, java.util.Date eventTime, KeyValueCollection extension, PartyInfo party, ReasonInfo reason)
          Creates instance of EventForcedAgentStateChange with all parameters set.
static EventActivityReport EventActivityReport.create(java.lang.Integer proxyClientId, PartyType partyType, java.lang.Integer tenantId, java.lang.String placeId, java.lang.String agentId, java.util.Date eventTime, KeyValueCollection interactionsInFocus, KeyValueCollection interactionsOutOfFocus, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of EventActivityReport with all parameters set.
static EventForcedDisconnect EventForcedDisconnect.create(java.lang.Integer proxyClientId, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventForcedDisconnect with all parameters set.
static EventReadyForMedia EventReadyForMedia.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventReadyForMedia with all parameters set.
static EventMediaStateReasonChanged EventMediaStateReasonChanged.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventMediaStateReasonChanged with all parameters set.
static EventMediaRemoved EventMediaRemoved.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventMediaRemoved with all parameters set.
static EventPlacedInQueue EventPlacedInQueue.create(java.lang.Integer proxyClientId, java.lang.String oldQueue, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, ReasonInfo reason, OldWorkbinInfo oldWorkbin, KeyValueCollection extension)
          Creates instance of EventPlacedInQueue with all parameters set.
static EventPlacedInWorkbin EventPlacedInWorkbin.create(java.lang.Integer proxyClientId, java.lang.String oldQueue, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, WorkbinInfo workbin, ReasonInfo reason, OldWorkbinInfo oldWorkbin, KeyValueCollection extension)
          Creates instance of EventPlacedInWorkbin with all parameters set.
static EventNotReadyForMedia EventNotReadyForMedia.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, java.util.Date eventTime, ReasonInfo reason, AgentDescription agentDescription, ActorInfo actor, KeyValueCollection extension)
          Creates instance of EventNotReadyForMedia with all parameters set.
static EventMediaAdded EventMediaAdded.create(java.lang.Integer proxyClientId, java.lang.String mediaTypeName, MediaState mediaTypeState, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason, KeyValueCollection extension)
          Creates instance of EventMediaAdded with all parameters set.
static EventTakenFromWorkbin EventTakenFromWorkbin.create(InteractionOperation operation, java.util.Date eventTime, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason)
          Creates instance of EventTakenFromWorkbin with required parameters set.
static EventForcedDisconnect EventForcedDisconnect.create(ReasonInfo reason)
          Creates instance of EventForcedDisconnect with required parameters set.
static EventMediaStateReasonChanged EventMediaStateReasonChanged.create(java.lang.String mediaTypeName, java.util.Date eventTime, AgentDescription agentDescription, ActorInfo actor, ReasonInfo reason)
          Creates instance of EventMediaStateReasonChanged with required parameters set.
abstract  void EventWorkbinContentChanged.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventUnlocked.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventTakenFromWorkbin.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventTakenFromQueue.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventRevoked.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventRejected.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventReadyForMedia.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventProcessingStopped.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventPlacedInWorkbin.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventPlacedInQueue.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventPartyRemoved.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventPartyAdded.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventNotReadyForMedia.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventMediaStateReasonChanged.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventMediaRemoved.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventMediaAdded.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventLocked.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventInteractionSubmited.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventForcedDisconnect.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventForcedAgentStateChange.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventDoNotDisturbOn.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventDoNotDisturbOff.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentStateReasonChanged.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentNotAvailable.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentLogout.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentLogin.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentInvited.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentConnectionClosed.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventAgentAvailable.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void EventActivityReport.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
 

Uses of ReasonInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement that return ReasonInfo
abstract  ReasonInfo EventCustomReporting.getReason()
          This property has been deprecated in all events.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.events.interactionmanagement with parameters of type ReasonInfo
static EventCustomReporting EventCustomReporting.create(java.lang.Integer customEventId, java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, KeyValueCollection eventContent, java.util.Date eventTime, InteractionProperties interaction, PartyInfo party, ReasonInfo reason)
          Creates instance of EventCustomReporting with all parameters set.
abstract  void EventCustomReporting.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
 

Uses of ReasonInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.agentmanagement
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.agentmanagement that return ReasonInfo
abstract  ReasonInfo RequestRemoveMedia.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestNotReadyForMedia.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestDoNotDisturbOn.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestDoNotDisturbOff.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestChangeMediaStateReason.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestChangeAgentStateReason.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestCancelNotReadyForMedia.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestAgentLogout.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestAgentLogin.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestAddMedia.getReason()
          This property has been deprecated in all events.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.agentmanagement with parameters of type ReasonInfo
static RequestAgentLogin RequestAgentLogin.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.Integer tenantId, java.lang.String placeId, java.lang.String agentId, java.lang.Boolean donotDisturb, KeyValueCollection mediaList, ReasonInfo reason)
          Creates instance of RequestAgentLogin with all parameters set.
static RequestDoNotDisturbOn RequestDoNotDisturbOn.create(java.lang.Integer proxyClientId, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of RequestDoNotDisturbOn with all parameters set.
static RequestDoNotDisturbOff RequestDoNotDisturbOff.create(java.lang.Integer proxyClientId, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of RequestDoNotDisturbOff with all parameters set.
static RequestChangeAgentStateReason RequestChangeAgentStateReason.create(java.lang.Integer proxyClientId, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of RequestChangeAgentStateReason with all parameters set.
static RequestAgentLogout RequestAgentLogout.create(java.lang.Integer proxyClientId, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of RequestAgentLogout with all parameters set.
static RequestRemoveMedia RequestRemoveMedia.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestRemoveMedia with all parameters set.
static RequestNotReadyForMedia RequestNotReadyForMedia.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestNotReadyForMedia with all parameters set.
static RequestChangeMediaStateReason RequestChangeMediaStateReason.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestChangeMediaStateReason with all parameters set.
static RequestCancelNotReadyForMedia RequestCancelNotReadyForMedia.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestCancelNotReadyForMedia with all parameters set.
static RequestAddMedia RequestAddMedia.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestAddMedia with all parameters set.
static RequestAgentLogin RequestAgentLogin.create(java.lang.Integer tenantId, java.lang.String placeId, ReasonInfo reason)
          Creates instance of RequestAgentLogin with required parameters set.
static RequestDoNotDisturbOn RequestDoNotDisturbOn.create(ReasonInfo reason)
          Creates instance of RequestDoNotDisturbOn with required parameters set.
static RequestDoNotDisturbOff RequestDoNotDisturbOff.create(ReasonInfo reason)
          Creates instance of RequestDoNotDisturbOff with required parameters set.
static RequestChangeAgentStateReason RequestChangeAgentStateReason.create(ReasonInfo reason)
          Creates instance of RequestChangeAgentStateReason with required parameters set.
static RequestAgentLogout RequestAgentLogout.create(ReasonInfo reason)
          Creates instance of RequestAgentLogout with required parameters set.
static RequestRemoveMedia RequestRemoveMedia.create(java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestRemoveMedia with required parameters set.
static RequestNotReadyForMedia RequestNotReadyForMedia.create(java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestNotReadyForMedia with required parameters set.
static RequestCancelNotReadyForMedia RequestCancelNotReadyForMedia.create(java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestCancelNotReadyForMedia with required parameters set.
static RequestAddMedia RequestAddMedia.create(java.lang.String mediaTypeName, ReasonInfo reason)
          Creates instance of RequestAddMedia with required parameters set.
abstract  void RequestRemoveMedia.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestNotReadyForMedia.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestDoNotDisturbOn.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestDoNotDisturbOff.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestChangeMediaStateReason.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestChangeAgentStateReason.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestCancelNotReadyForMedia.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestAgentLogout.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestAgentLogin.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestAddMedia.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
 

Uses of ReasonInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery that return ReasonInfo
abstract  ReasonInfo RequestReject.getReason()
          This property has been deprecated in all events.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery with parameters of type ReasonInfo
static RequestReject RequestReject.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.Integer ticketId, java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestReject with all parameters set.
static RequestReject RequestReject.create(java.lang.Integer ticketId, java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestReject with required parameters set.
abstract  void RequestReject.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
 

Uses of ReasonInfo in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement that return ReasonInfo
abstract  ReasonInfo RequestWorkbinNotifications.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestUnlockInteraction.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestStopProcessing.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestResume.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestPull.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestPlaceInWorkbin.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestPlaceInQueue.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestLockInteraction.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestLeaveInteraction.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestHold.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestGetWorkbinContent.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestFindInteractions.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestDistributeEvent.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestDeliver.getReason()
          This property has been deprecated in all events.
abstract  ReasonInfo RequestCancelWorkbinNotifications.getReason()
          This property has been deprecated in all events.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactionmanagement with parameters of type ReasonInfo
static RequestPull RequestPull.create(java.lang.Integer referenceId, java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String viewId, KeyValueCollection pullParameters, java.lang.Integer count, java.lang.Integer tenantId, java.lang.Boolean initialInFocusState, java.lang.Integer ignoreHold, ReasonInfo reason)
          Creates instance of RequestPull.
static RequestPull RequestPull.create(java.lang.Integer referenceId, java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String viewId, KeyValueCollection pullParameters, java.lang.Integer count, java.lang.Integer tenantId, java.lang.Boolean initialInFocusState, ReasonInfo reason)
          Deprecated. use other create methods
static RequestDistributeEvent RequestDistributeEvent.create(java.lang.Integer customEventId, java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String mediaTypeName, KeyValueCollection eventContent, InteractionProperties interaction, PartyInfo party, ReasonInfo reason)
          Creates instance of RequestDistributeEvent with all parameters set.
static RequestFindInteractions RequestFindInteractions.create(java.lang.Integer tenantId, java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String condition, java.lang.String order, java.lang.Integer findMaxInteractions, java.lang.Integer findIdsOnly, ReasonInfo reason)
          Creates instance of RequestFindInteractions with all parameters set.
static RequestPlaceInWorkbin RequestPlaceInWorkbin.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.Boolean hold, WorkbinInfo workbin, ReasonInfo reason)
          Creates instance of RequestPlaceInWorkbin.
static RequestUnlockInteraction RequestUnlockInteraction.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.Integer snapshotId, ReasonInfo reason)
          Creates instance of RequestUnlockInteraction with all parameters set.
static RequestLockInteraction RequestLockInteraction.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.Integer snapshotId, ReasonInfo reason)
          Creates instance of RequestLockInteraction with all parameters set.
static RequestStopProcessing RequestStopProcessing.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestStopProcessing with all parameters set.
static RequestLeaveInteraction RequestLeaveInteraction.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestLeaveInteraction with all parameters set.
static RequestPlaceInQueue RequestPlaceInQueue.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.String queue, java.lang.Boolean hold, ReasonInfo reason)
          Creates instance of RequestPlaceInQueue.
static RequestPlaceInQueue RequestPlaceInQueue.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.String queue, KeyValueCollection addedProperties, KeyValueCollection changedProperties, KeyValueCollection deletedProperties, ReasonInfo reason)
          Deprecated. use other create methods. (Obsolete since 8.0.0)
static RequestPlaceInQueue RequestPlaceInQueue.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.String queue, ReasonInfo reason)
          Deprecated. use other create methods. (Obsolete since 8.0.1)
static RequestDeliver RequestDeliver.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, java.lang.String agentId, java.lang.String placeId, KeyValueCollection inQueues, KeyValueCollection outQueues, ReasonInfo reason)
          Creates instance of RequestDeliver with all parameters set.
static RequestPlaceInWorkbin RequestPlaceInWorkbin.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, WorkbinInfo workbin, KeyValueCollection addedProperties, KeyValueCollection changedProperties, KeyValueCollection deletedProperties, ReasonInfo reason)
          Deprecated. use other create methods. (Obsolete since 8.0.0)
static RequestPlaceInWorkbin RequestPlaceInWorkbin.create(java.lang.Integer proxyClientId, KeyValueCollection extension, java.lang.String interactionId, WorkbinInfo workbin, ReasonInfo reason)
          Deprecated. use other create methods. (Obsolete since 8.0.1)
static RequestGetWorkbinContent RequestGetWorkbinContent.create(java.lang.Integer proxyClientId, KeyValueCollection extension, WorkbinInfo workbin, ReasonInfo reason)
          Deprecated. use other create methods
static RequestCancelWorkbinNotifications RequestCancelWorkbinNotifications.create(java.lang.Integer proxyClientId, KeyValueCollection extension, WorkbinInfo workbin, ReasonInfo reason)
          Creates instance of RequestCancelWorkbinNotifications.
static RequestWorkbinNotifications RequestWorkbinNotifications.create(java.lang.Integer proxyClientId, KeyValueCollection extension, WorkbinInfo workbin, ReasonInfo reason, java.lang.Integer notifyPropertyChanges)
          Creates instance of RequestWorkbinNotifications.
static RequestResume RequestResume.create(java.lang.Integer proxyClientId, java.lang.String interactionId, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of RequestResume with all parameters set.
static RequestHold RequestHold.create(java.lang.Integer proxyClientId, java.lang.String interactionId, KeyValueCollection extension, ReasonInfo reason)
          Creates instance of RequestHold with all parameters set.
static RequestUnlockInteraction RequestUnlockInteraction.create(java.lang.String interactionId, java.lang.Integer snapshotId, ReasonInfo reason)
          Creates instance of RequestUnlockInteraction with required parameters set.
static RequestLockInteraction RequestLockInteraction.create(java.lang.String interactionId, java.lang.Integer snapshotId, ReasonInfo reason)
          Creates instance of RequestLockInteraction with required parameters set.
static RequestStopProcessing RequestStopProcessing.create(java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestStopProcessing with required parameters set.
static RequestPull RequestPull.create(java.lang.String viewId, ReasonInfo reason)
          Creates instance of RequestPull.
static RequestLeaveInteraction RequestLeaveInteraction.create(java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestLeaveInteraction with required parameters set.
static RequestDeliver RequestDeliver.create(java.lang.String interactionId, ReasonInfo reason)
          Creates instance of RequestDeliver with required parameters set.
static RequestPlaceInQueue RequestPlaceInQueue.create(java.lang.String interactionId, java.lang.String queue, ReasonInfo reason)
          Creates instance of RequestPlaceInQueue.
static RequestPlaceInWorkbin RequestPlaceInWorkbin.create(java.lang.String interactionId, WorkbinInfo workbin, ReasonInfo reason)
          Creates instance of RequestPlaceInWorkbin.
static RequestWorkbinNotifications RequestWorkbinNotifications.create(WorkbinInfo workbin, ReasonInfo reason)
          Creates instance of RequestWorkbinNotifications.
static RequestGetWorkbinContent RequestGetWorkbinContent.create(WorkbinInfo workbin, ReasonInfo reason)
          Creates instance of RequestGetWorkbinContent.
static RequestCancelWorkbinNotifications RequestCancelWorkbinNotifications.create(WorkbinInfo workbin, ReasonInfo reason)
          Creates instance of RequestCancelWorkbinNotifications.
abstract  void RequestWorkbinNotifications.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestUnlockInteraction.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestStopProcessing.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestResume.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestPull.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestPlaceInWorkbin.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestPlaceInQueue.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestLockInteraction.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestLeaveInteraction.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestHold.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestGetWorkbinContent.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestFindInteractions.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestDistributeEvent.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestDeliver.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
abstract  void RequestCancelWorkbinNotifications.setReason(ReasonInfo reason)
          This property has been deprecated in all events.
 


Platform SDK Java 8.5 API Reference

Send comments on this topicTechpubs.webadmin@genesys.com.
Document version: 8.5.302.00
Copyright © 2006–2017 Genesys Telecommunications Laboratories, Inc. All rights reserved.