|
Platform SDK Java 8.5 API Reference | |||||||||
PREV PACKAGE NEXT PACKAGE | FRAMES NO FRAMES |
See:
Description
Class Summary | |
---|---|
EventAbandoned | The caller abandoned the call before it was answered. |
EventACK | T-Server has acknowledged a request received from a client application. |
EventAddressInfo | This event is generated as a response to the TQueryAddress() function and includes information specified by InfoType and InfoStatus about the telephony object specified by either ThisDN or ThisQueue. |
EventAgentLogin | The agent has logged in to the ACD group specified by ThisQueue. |
EventAgentLogout | The agent has logged out of the ACD group specified by ThisQueue. |
EventAgentNotReady | The agent is not ready to receive ACD calls. |
EventAgentReady | The agent is ready to receive ACD calls. |
EventAgentReserved | This event is generated as a positive response to the TReserveAgent() request, confirming that those of the parameters agent_dn, agent_id, and agent_place that were present in the request have been successfully reserved. |
EventAnswerAccessNumber | T-Server has processed a previously called TGetAccessNumber() function and has returned the requested access number. |
EventAttachedDataChanged | The attached data for the call has been changed. |
EventBridged | Used in situations where Coverage Path is available or bridged calls can be handled. |
EventCallInfoChanged | The call information has been changed. |
EventDestinationBusy | The called party specified by OtherDN is busy with another call. |
EventDialing | An attempt to make a call on behalf of the telephony object specified by ThisDN is in progress. |
EventDigitsCollected | The digits specified by CollectedDigits have been collected. |
EventDiverted | The call has been diverted from the queue to another telephony object. |
EventDNBackInService | The DN specified in the ThisDN attribute is back in service and can make or receive calls. |
EventDNDOff | The Do-Not-Disturb (DND) feature has been turned off for the telephony object specified by ThisDN. |
EventDNDOn | The Do-Not-Disturb (DND) feature has been turned on for the telephony object specified by ThisDN. |
EventDNOutOfService | The DN specified in the ThisDN attribute is out of service and cannot make or receive calls. |
EventDtmfSent | The specified Dtmf sequence has been sent. |
EventError | The requested function cannot be performed. |
EventEstablished | For the application associated with the calling party: the telephony object specified by OtherDN has answered (either the calling party answered or the switch simulated an answer if option auto-answer is set on the switch) and the connection has been established. |
EventForwardCancel | The Forwarding feature has been turned off for the telephony object specified by ThisDN. |
EventForwardSet | The Forwarding feature has been turned on for the telephony object specified by ThisDN. |
EventHardwareError | T-Server has detected inconsistent data or an incomplete event flow in switch messaging - for instance, a wrong checksum or missing attributes. |
EventHeld | The call has been placed on hold. |
EventLinkConnected | This event is generated in two ways: either as a notification that the connection between the switch and T-Server, through the CTI link, has been restored, or as a response to the TOpenServerEx() and TOpenServer() functions (that is, after connecting to T-Server) to indicate the current CTI-link status. |
EventLinkDisconnected | This event is generated as a notification that the connection between the switch and T-Server, through the CTI link, has been severed. |
EventListenDisconnected | The switch has registered Deaf mode for the specified telephony object (in OtherDN). |
EventListenReconnected | The switch has canceled Deaf mode for the specified telephony object. |
EventLocationInfo | This event is generated as a response to the TQueryLocation() function and includes information specified by InfoType about the remote location specified by the Location parameter. |
EventMailBoxLogin | The telephony object specified by ThisDN has logged in to the mailbox specified by the mbox_number parameter in the corresponding TLoginMailBox() function. |
EventMailBoxLogout | The telephony object specified by ThisDN has logged out of the mailbox it logged in to earlier. |
EventMessageWaitingOff | The Waiting indicator has been turned off for the telephony object specified by ThisDN. |
EventMessageWaitingOn | The Waiting indicator has been turned on for the telephony object specified by ThisDN. |
EventMonitoringCancelled | The call monitoring has been canceled either by a separate call to the TMonitorNextCall() function or to the TCancelMonitoring() function. |
EventMonitoringNextCall | A request to monitor the next call(s) has been accepted. |
EventMuteOff | A party identified by ThisDN is no longer in Mute (microphone-disabled) mode. |
EventMuteOn | A party identified by ThisDN is now in the Mute mode. |
EventNetworkCallStatus | This event contains all information about the current state of a multi-party call, and is sent whenever state changes. |
EventNetworkPrivateInfo | This event contains all information about the current state of a multi-party call, and is sent whenever state changes. |
EventNetworkReached | The call has reached the public network interface. |
EventOffHook | The telephony object specified by ThisDN has gone off-hook. |
EventOnHook | The telephony object specified by ThisDN has gone on-hook. |
EventPartyAdded | One or more parties has been added to the call as a result of a conference. |
EventPartyChanged | The telephony object specified by OtherDN has replaced the telephony object specified by OtherDN in the previously received event; or the PreviousConnID of the call has been given a new value, ConnID. |
EventPartyDeleted | The telephony object specified by OtherDN has been deleted from the conference call in question. |
EventPartyInfo | The information about the call specified by ConnID. |
EventPrimaryChanged | A change in the role of one of a pair of synchronized T-Servers in hot standby mode has taken place: the T-Server’s role has been changed from backup to primary. |
EventPrivateInfo | This event is generated both in response to a TPrivateService() function call and when it is used to notify selected sets of clients of T-Server–specific information. |
EventQueued | The call has been queued in the ACD group specified by ThisQueue. |
EventQueueLogout | The agent has logged out of the ACD queue specified by ThisQueue, but remains logged in to some other ACD queue. |
EventRegistered | The application has been registered to send requests and receive events regarding the telephony object specified by ThisDN. |
EventRegisteredAll | Deprecated. This message has been deprecated. |
EventReleased | The telephony object specified by ThisDN has disconnected or has been dropped from the call. |
EventRemoteConnectionFailed | The call failed to reach the remote switch or could not be treated as successful (for example, Iscc could not route the call to a requested destination DN). |
EventRemoteConnectionSuccess | The call has successfully reached the remote switch. |
EventReqGetAccessNumberCanceled | T-Server has canceled a previously called TGetAccessNumber() function before processing is complete. |
EventResourceInfo | |
EventRestoreConnection | A synchronized connection between a pair of T-Servers in hot standby mode has been established, or the T-Server's role has been changed from primary to backup. |
EventRetrieved | The call has been retrieved from hold. |
EventRinging | A call has been delivered to the telephony object specified by ThisDN. |
EventRouteRequest | The call has been placed on the routing point specified by ThisDN, and the switch is waiting for routing instructions. |
EventRouteUsed | The call has been routed as requested in or has been default routed by the switch after the routing timeout has expired (that is, there was no routing instruction from the computer domain within the specified timeout). |
EventServerInfo | Delivers the information about T-Server specified in ServerVersion, ServerRole, and Capabilities. |
EventSwitchInfo | This event is generated as a response to the TQuerySwitch() function and includes the requested information. |
EventTransactionStatus | This feature allows T-Server clients to monitor ISCC transactions that occur during the call data transfer between T-Servers in a multi-site environment. |
EventTreatmentApplied | The call has been treated, and the Treatment Device (TD) is processing the treatment instruction. |
EventTreatmentEnd | The call has been treated and the Treatment Device (TD) is waiting for another instruction. |
EventTreatmentNotApplied | The call has not been treated for some reason. |
EventTreatmentRequired | A call has been placed to a treatment device port specified by ThisDN, and the switch or the treatment device is waiting for treatment instructions. |
EventUnregistered | The application's registration to send requests and receive events regarding the telephony object specified by ThisDN has been canceled. |
EventUnregisteredAll | Deprecated. This message has been deprecated. |
EventUserEvent | A user event from another client application has been received. |
EventVoiceFileClosed | The voice file specified by the file_handle parameter in the corresponding TCloseVoiceFile() function has been closed. |
EventVoiceFileEndPlay | The voice file specified by the file_handle parameter in the corresponding TPlayVoice() function has been played back completely. |
EventVoiceFileOpened | The voice file specified by the file_handle parameter in the corresponding TOpenVoiceFile() function has been opened. |
This package contains the
Note that you will normally want to set up a separate thread to wait
for messages from T-Server.
For general information on the structure and usage of the Platform SDKs, or additional introduction to the use of these messages, please refer to the introductory articles located in the Platform SDK Developer's Guide.
|
Platform SDK Java 8.5 API Reference | |||||||||
PREV PACKAGE NEXT PACKAGE | FRAMES NO FRAMES |