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Platform SDK Java 8.5 API Reference | |||||||||
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java.lang.Objectcom.genesyslab.platform.applicationblocks.com.CfgBase
com.genesyslab.platform.applicationblocks.com.CfgObject
com.genesyslab.platform.applicationblocks.com.objects.CfgSkill
public class CfgSkill
Skills are qualities or abilities that Agents possess. These Skills affect how Agents are placed in a contact center hierarchy. Common skills include abilities in different languages, particular categories of product knowledge, or ability in particular types of sales. Deletion of Skill X will cause the following events set out in the order of arrival:
skillLevels
of all agents that
were associated with Skill X
Field Summary | |
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static CfgObjectType |
OBJECT_TYPE
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Constructor Summary | |
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CfgSkill(IConfService confService)
This constructor is intended for creation of detached objects. |
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CfgSkill(IConfService confService,
ConfObject objData,
boolean isSaved,
java.lang.Object[] additionalParameters)
This constructor is intended for creation of objects from configuration protocol messages. |
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CfgSkill(IConfService confService,
org.w3c.dom.Node xmlData,
java.lang.Object[] additionalParameters)
This constructor is intended for creation of objects from configuration protocol messages. |
Method Summary | |
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java.lang.Integer |
getDBID()
An identifier of this object in the Configuration Database. |
java.lang.String |
getName()
A pointer to the name of the skill. |
CfgObjectState |
getState()
Current object state. |
CfgTenant |
getTenant()
A unique identifier of the
Tenant
that this skill belongs to. |
java.lang.Integer |
getTenantDBID()
Retrieves the dbid of the object that is being linked to by the Tenant property. |
KeyValueCollection |
getUserProperties()
A pointer to the list of user-defined properties.Parameter userProperties has the following structure: Each key-value pair of the primary list (TKVList *userProperties) uses the key for the name of a user-defined section, and the value for a secondary list, that also has the TKVList structure and specifies the properties defined within that section. |
void |
save()
Synchronizes changes in the class with Configuration Server. |
void |
setDBID(java.lang.Integer value)
An identifier of this object in the Configuration Database. |
void |
setName(java.lang.String value)
A pointer to the name of the skill. |
void |
setState(CfgObjectState value)
Current object state. |
void |
setTenant(CfgTenant value)
A unique identifier of the
Tenant
that this skill belongs to. |
void |
setTenantDBID(int dbid)
A unique identifier of the
Tenant
that this skill belongs to. |
void |
setUserProperties(KeyValueCollection value)
A pointer to the list of user-defined properties.Parameter userProperties has the following structure: Each key-value pair of the primary list (TKVList *userProperties) uses the key for the name of a user-defined section, and the value for a secondary list, that also has the TKVList structure and specifies the properties defined within that section. |
Methods inherited from class com.genesyslab.platform.applicationblocks.com.CfgObject |
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clone, delete, doSetFolderId, ensureDataBackup, getFolderId, getObjectDbid, getObjectPath, getObjectType, refresh, reloadObjectWithNewData, reloadObjectWithNewData, removeAccount, resetDataBackup, retrieveAccountPermissions, retrieveACL, retrievePermissions, setAccountPermissions, setAccountPermissions, setFolderId, update, updateACL |
Methods inherited from class com.genesyslab.platform.applicationblocks.com.CfgBase |
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equals, flushChildrenContent, getConfigurationService, getData, getEndpoint, getLinkListCollection, getLinkValue, getLogger, getMetaData, getParent, getProperty, getProperty, getProperty, getRawObjectData, hashCode, initStruct, isSaved, lockObject, resolveLink, setProperty, toString, toStringProperties, toXml, updateChildrenSavedState |
Methods inherited from class java.lang.Object |
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finalize, getClass, notify, notifyAll, wait, wait, wait |
Methods inherited from interface com.genesyslab.platform.applicationblocks.com.ICfgBase |
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getEndpoint, getProperty, getRawObjectData, setProperty, toXml |
Field Detail |
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public static final CfgObjectType OBJECT_TYPE
Constructor Detail |
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public CfgSkill(IConfService confService, ConfObject objData, boolean isSaved, java.lang.Object[] additionalParameters)
confService
- configuration service instanceobjData
- configuration protocol object data structureisSaved
- indicator of the object saved stateadditionalParameters
- additional parameters from configuration protocol messagepublic CfgSkill(IConfService confService, org.w3c.dom.Node xmlData, java.lang.Object[] additionalParameters)
confService
- configuration service instancexmlData
- XML object containing object dataadditionalParameters
- additional parameters from configuration protocol messagepublic CfgSkill(IConfService confService)
confService
- configuration service instanceMethod Detail |
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public void save() throws ConfigException
save
in interface ICfgObject
save
in class CfgObject
ConfigException
- in case of protocol level exception, data transformation,
or server side constraintspublic final java.lang.Integer getDBID()
public final void setDBID(java.lang.Integer value)
value
- new property valuegetDBID()
public final java.lang.String getName()
public final void setName(java.lang.String value)
value
- new property valuegetName()
public final CfgTenant getTenant()
Tenant
that this skill belongs to. Mandatory. Once specified, cannot
be changed.
public final void setTenant(CfgTenant value)
Tenant
that this skill belongs to. Mandatory. Once specified, cannot
be changed.
value
- new property valuegetTenant()
public final void setTenantDBID(int dbid)
Tenant
that this skill belongs to. Mandatory. Once specified, cannot
be changed.
dbid
- DBID identifier of referred objectgetTenant()
public final java.lang.Integer getTenantDBID()
public final CfgObjectState getState()
CfgObjectState
public final void setState(CfgObjectState value)
CfgObjectState
value
- new property valuegetState()
public final KeyValueCollection getUserProperties()
public final void setUserProperties(KeyValueCollection value)
value
- new property valuegetUserProperties()
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