Platform SDK Java 8.5 API Reference

Uses of Class
com.genesyslab.platform.openmedia.protocol.interactionserver.InteractionState

Packages that use InteractionState
com.genesyslab.platform.openmedia.protocol.interactionserver   
 

Uses of InteractionState in com.genesyslab.platform.openmedia.protocol.interactionserver
 

Fields in com.genesyslab.platform.openmedia.protocol.interactionserver declared as InteractionState
static InteractionState InteractionState.Cached
           
static InteractionState InteractionState.Handling
           
static InteractionState InteractionState.Queued
           
static InteractionState InteractionState.Routing
           
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver that return InteractionState
abstract  InteractionState InteractionProperties.getInteractionState()
          Values: 0: queued 1: cached (not shown to reporting) 2: routing 3: handling
static InteractionState InteractionState.valueOf(int ordinal)
          Returns enumeration value by given ordinal number.
static InteractionState InteractionState.valueOf(java.lang.String name)
          Returns enumeration value with specified name or null if no such value exists.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver that return types with arguments of type InteractionState
static java.util.Collection<InteractionState> InteractionState.values()
          Returns all values of the enumeration.
 

Methods in com.genesyslab.platform.openmedia.protocol.interactionserver with parameters of type InteractionState
static InteractionProperties InteractionProperties.create(java.lang.String interactionId, java.lang.String interactionParentInteractionId, java.lang.String interactionType, java.lang.String interactionSubtype, java.lang.String interactionMediatype, java.lang.Integer interactionTenantId, InteractionState interactionState, java.lang.String interactionQueue, java.lang.String interactionAgentId, java.lang.String interactionGroupId, java.lang.String interactionPlaceId, java.lang.String interactionPlaceGroupId, java.util.Date interactionReceivedAt, java.util.Date interactionSubmittedAt, java.util.Date interactionDeliveredAt, java.util.Date interactionPlacedInQueueAt, java.util.Date interactionMovedToQueueAt, java.util.Date interactionAbandonedAt, java.lang.String interactionSubmittedBy, java.lang.Boolean interactionIsOnline, java.lang.Boolean interactionIsLocked, java.lang.String interactionWorkbinTypeId, KeyValueCollection interactionUserData, java.lang.String interactionSubmitSeq, java.lang.String interactionPlaceInQueueSeq, java.util.Date interactionCompletedAt, java.lang.String interactionAssignedTo, java.util.Date interactionAssignedAt, java.lang.Boolean interactionIsHeld, java.util.Date interactionHeldAt)
          Creates instance of InteractionProperties with all parameters set.
abstract  void InteractionProperties.setInteractionState(InteractionState interactionState)
          Values: 0: queued 1: cached (not shown to reporting) 2: routing 3: handling
 


Platform SDK Java 8.5 API Reference

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Document version: 8.5.302.00
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