Platform SDK Java 8.5 API Reference

Package com.genesyslab.platform.reporting.protocol.statserver

This package contains objects that correspond to objects in the Genesys Configuration Layer, such as AgentStatus and PlaceGroup.

See:
          Description

Interface Summary
IStatisticState Deprecated. Use IStatisticStatus instead
IStatisticStatus Interface for all Status objects.
Printable This interface is designed to support ability to dump reporting data as plain text string with indentation on new lines.
StatServerMessage StatServerMessage is statistic server message marker.
 

Class Summary
ActionDataType  
ActionsMask The base class for "MainMask" and "RelativeMask" attributes.
ActionType  
AgentGroup Contains information about an AgentGroup in the Genesys Configuration Layer.
AgentGroupReasons  
AgentInfo  
AgentInfoCollection  
AgentReasons  
AgentReasonsCollection  
AgentStatus Contains information about the status of a Person, which is configured in the Genesys Configuration Layer.
AgentStatusesCollection  
BaseCollection<T>  
Campaign  
CampaignActions  
CampaignActionsMask Possible type for "MainMask" and "RelativeMask" attributes.
CampaignGroup  
CampaignStatus  
Capabilities  
ConnectionId  
CurrentTargetStateDelta  
CurrentTargetStateInfo  
CurrentTargetStateSnapshot  
DataStreamType  
DnAction Contains information about actions related to a Person's DN in the Genesys Configuration Layer.
DnActionCollection  
DnActionMask Deprecated. Please use DnActionsMask class instead
DnActions Possible DN actions.
DnActionsMask Possible type for "MainMask" and "RelativeMask" attributes.
DnStatus Contains information about the status of a DN in the Genesys Configuration Layer.
DnStatusesCollection  
DnStatusEx  
DnStatusExCollection  
InternalUtils For internal use only.
MediaActionMask Deprecated. Please use MediaActionsMask class instead
MediaActions  
MediaActionsMask Possible type for "MainMask" and "RelativeMask" attributes.
MediaCapacityInfo  
MediaCapacityInfoCollection  
Notification  
NotificationMode Specifies how often Stat Server will send updates on the requested statistical values.
PlaceGroup Contains information about a PlaceGroup in the Genesys Configuration Layer.
PlaceStatus Contains information about a the status of a Place in the Genesys Configuration Layer.
PlaceStatusesCollection  
QueueGroup Contains information about a QueueGroup in the Genesys Configuration Layer.
RequestInfo  
RequestInfoCollection  
RoutePointActions  
RoutePointActionsMask Possible type for "MainMask" and "RelativeMask" attributes.
StatisticCategory A statistical category is a general definition, for example, "TotalNumberPerSecond" or "CurrentTargetState," that determines how to calculate a statistic on the basis of one or two lists of actions (masks) supplied as separate elements of a statistical type.
StatisticInterval This enum defines time intervals used for calculating historical, aggregate values for statistics.
StatisticMetric  
StatisticMetricEx  
StatisticObject  
StatisticObjectType Stat Server monitors statistical information on the object types listed in this enum; this object-type specification identifies which event model Stat Server uses in the acquisition of statistical values.
StatisticProfile Determines which type of statistics configuration information is being requested by a RequestGetStatisticProfile.
StatisticSubject The subject of the statistical calculation, which can be either a DN action or the status of an object; because statuses are merely highest-priority actions, the computations are the same for any subject, except for the Total Number, Total Time, Max Time, Min Time, and TotalAdjustedTime aggregated values.
StatServerProtocolFactory StatServer protocol specific messages factory.
It is internally used by the StatServer protocol for messages transportation.
StatusConverter Internal class for status structures unpacking from StatServer binary data.
StringList  
 

Enum Summary
Capabilities.ClientCapabilities  
 

Package com.genesyslab.platform.reporting.protocol.statserver Description

This package contains objects that correspond to objects in the Genesys Configuration Layer, such as AgentStatus and PlaceGroup. However, it is important to remember that the names of objects in this package do not always correspond exactly to those in the Configuration Layer.

For example, Agent-related objects in this package, such as AgentStatus correspond to Person-related objects in the Configuration Layer.

For more information on Genesys statistics and reporting, refer to the sections on "Metrics and Statistics for Solution Reporting" and "The Statistical Model" in the latest version of the Genesys Reporting Technical Reference Guide.

For general information on the structure and usage of the Platform SDKs, please refer to the introductory articles located in the Platform SDK Developer's Guide.

For general information on the structure and usage of the Platform SDKs, or an introduction to the use of the Statistics Platform SDK, please refer to the introductory articles located in the Platform SDK Developer's Guide.


Platform SDK Java 8.5 API Reference

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Document version: 8.5.302.00
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