Platform SDK Java 8.5 API Reference

Uses of Package
com.genesyslab.platform.routing.protocol.routingserver.requests

Packages that use com.genesyslab.platform.routing.protocol.routingserver.requests
com.genesyslab.platform.routing.protocol.routingserver.requests This package contains requests that your applications can send to Universal Routing Server. 
com.genesyslab.platform.routing.protocol.routingserver.runtime This package is used internally by the protocol. 
 

Classes in com.genesyslab.platform.routing.protocol.routingserver.requests used by com.genesyslab.platform.routing.protocol.routingserver.requests
RequestCancelExecution
          This request allows you to cancel a currently running RequestExecuteStrategy, RequestFindTarget, or RequestGetStatistic.
RequestDebug
          This request can be used for debugging SCXML strategies; it is deprecated, because the SCXML engine was moved into a separate component (Orchestration Server) with its own debugging interface.
RequestExecuteStrategy
          Requests that URS execute the specified routing strategy.
RequestFindTarget
          This request asks URS to select the most suitable target from a set of eligible targets, such as agent groups.
RequestGetStatistic
          This request asks URS to provide the statistics values for the specified list of targets.
RequestLoadStrategy
          This request allows you to load a compiled strategy or schedule in URS, provide a name for it, and optionally associate the strategy with a routing point.
RequestNotify
          This request asks for the current loading status of all routing points that were loaded by means of the specified RequestLoadStrategy.
RequestQueryExecution
          This request asks URS whether it is still working on or has already answered the specified RequestExecuteStrategy, RequestFindTarget, or RequestGetStatistic.
RequestReleaseStrategy
          This request disassociates a routing point from a strategy that was previously loaded with RequestLoadStrategy; it can even completely unload the strategy from the router's memory.
 

Classes in com.genesyslab.platform.routing.protocol.routingserver.requests used by com.genesyslab.platform.routing.protocol.routingserver.runtime
RequestCancelExecution
          This request allows you to cancel a currently running RequestExecuteStrategy, RequestFindTarget, or RequestGetStatistic.
RequestExecuteStrategy
          Requests that URS execute the specified routing strategy.
RequestFindTarget
          This request asks URS to select the most suitable target from a set of eligible targets, such as agent groups.
RequestGetStatistic
          This request asks URS to provide the statistics values for the specified list of targets.
RequestLoadStrategy
          This request allows you to load a compiled strategy or schedule in URS, provide a name for it, and optionally associate the strategy with a routing point.
RequestQueryExecution
          This request asks URS whether it is still working on or has already answered the specified RequestExecuteStrategy, RequestFindTarget, or RequestGetStatistic.
 


Platform SDK Java 8.5 API Reference

Send comments on this topicTechpubs.webadmin@genesys.com.
Document version: 8.5.302.00
Copyright © 2006–2017 Genesys Telecommunications Laboratories, Inc. All rights reserved.