Platform SDK Java 8.5 API Reference

Package com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery

Class Summary
RequestAccept With this request, an agent application indicates that the agent accepts an invitation to take part in processing an interaction.
RequestIntrude With this request, an agent application (being operated by a supervisor) asks to join in processing an interaction that is already being processed by another agent.
RequestReject With this request, an agent can reject an invitation to take part in processing an interaction.
 


Platform SDK Java 8.5 API Reference

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Document version: 8.5.302.00
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