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Platform SDK Java 8.5 API Reference | |||||||||
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Packages that use com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery | |
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com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery |
Classes in com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery used by com.genesyslab.platform.openmedia.protocol.interactionserver.requests.interactiondelivery | |
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RequestAccept
With this request, an agent application indicates that the agent accepts an invitation to take part in processing an interaction. |
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RequestIntrude
With this request, an agent application (being operated by a supervisor) asks to join in processing an interaction that is already being processed by another agent. |
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RequestReject
With this request, an agent can reject an invitation to take part in processing an interaction. |
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Platform SDK Java 8.5 API Reference | |||||||||
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