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Platform SDK Java 8.5 API Reference | |||||||||
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java.lang.Objectcom.genesyslab.platform.commons.protocol.DataObject
com.genesyslab.platform.commons.protocol.Message
com.genesyslab.platform.openmedia.protocol.interactionserver.events.EventTakenFromQueue
public abstract class EventTakenFromQueue
This event indicates that an interaction has been taken out of the queue either by a strategy for routing or by a resource for handling. Note that the event attributes are the same as for the EventPartyAdded associated with the operation.
Field Summary | |
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static int |
ID
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static java.lang.String |
NAME
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Method Summary | |
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static EventTakenFromQueue |
create()
Creates instance of EventTakenFromQueue with no parameters set. |
static EventTakenFromQueue |
create(java.util.Date eventTime)
Creates instance of EventTakenFromQueue with required parameters set. |
static EventTakenFromQueue |
create(java.lang.Integer proxyClientId,
InteractionOperation operation,
java.util.Date eventTime,
java.util.Date submittedToRouterAt,
InteractionProperties interaction,
ActorInfo actor,
PartyInfo party,
ReasonInfo reason,
KeyValueCollection extension,
java.lang.Boolean initialInFocusState)
Creates instance of EventTakenFromQueue with all parameters set. |
abstract ActorInfo |
getActor()
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abstract java.util.Date |
getEventTime()
Date and time of the event. |
abstract KeyValueCollection |
getExtension()
A key-value list of extensions. |
abstract java.lang.Boolean |
getInitialInFocusState()
Attribute specifies the initial state (In/out of focus) of the interaction right after it has been accepted or pulled by agent. |
abstract InteractionProperties |
getInteraction()
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abstract InteractionOperation |
getOperation()
Operation that led to this outcome: 8-timeout 10-stop 11-place in workbin 12-place in queue 13-disconnect |
abstract PartyInfo |
getParty()
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abstract java.lang.Integer |
getProxyClientId()
Proxy client identifier. |
abstract ReasonInfo |
getReason()
This property has been deprecated in all events. |
abstract java.lang.Integer |
getReferenceId()
Reference identifier of the request. |
abstract java.util.Date |
getSubmittedToRouterAt()
Date and time that the interaction was first submitted to the router. |
abstract void |
setActor(ActorInfo actor)
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abstract void |
setEventTime(java.util.Date eventTime)
Date and time of the event. |
abstract void |
setExtension(KeyValueCollection extension)
A key-value list of extensions. |
abstract void |
setInitialInFocusState(java.lang.Boolean initialInFocusState)
Attribute specifies the initial state (In/out of focus) of the interaction right after it has been accepted or pulled by agent. |
abstract void |
setInteraction(InteractionProperties interaction)
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abstract void |
setOperation(InteractionOperation operation)
Operation that led to this outcome: 8-timeout 10-stop 11-place in workbin 12-place in queue 13-disconnect |
abstract void |
setParty(PartyInfo party)
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abstract void |
setProxyClientId(int proxyClientId)
Proxy client identifier. |
abstract void |
setProxyClientId(java.lang.Integer proxyClientId)
Proxy client identifier. |
abstract void |
setReason(ReasonInfo reason)
This property has been deprecated in all events. |
abstract void |
setReferenceId(int referenceId)
Reference identifier of the request. |
abstract void |
setReferenceId(java.lang.Integer referenceId)
Reference identifier of the request. |
abstract void |
setSubmittedToRouterAt(java.util.Date submittedToRouterAt)
Date and time that the interaction was first submitted to the router. |
Methods inherited from class com.genesyslab.platform.commons.protocol.Message |
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cloneMessage, getEndpoint, getMessageAttribute, getProtocolDescription, getProtocolId, messageId, messageName, setProtocolDescription |
Methods inherited from class com.genesyslab.platform.commons.protocol.DataObject |
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equals, hashCode, toString, toString |
Methods inherited from class java.lang.Object |
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clone, finalize, getClass, notify, notifyAll, wait, wait, wait |
Field Detail |
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public static final int ID
public static final java.lang.String NAME
Method Detail |
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public static EventTakenFromQueue create()
public static EventTakenFromQueue create(java.lang.Integer proxyClientId, InteractionOperation operation, java.util.Date eventTime, java.util.Date submittedToRouterAt, InteractionProperties interaction, ActorInfo actor, PartyInfo party, ReasonInfo reason, KeyValueCollection extension, java.lang.Boolean initialInFocusState)
proxyClientId
- The identifier of the client of proxy.operation
- Operation code.eventTime
- Date and time of the event.submittedToRouterAt
- Date and time, set by Interaction Server, the interaction has been submitted to router.interaction
- Interactionactor
- Actorparty
- Partyreason
- Reason.extension
- Extensions.initialInFocusState
- Attribute specifies the initial state (In/out of focus) of the interaction right after it has been accepted or pulled by agent.
public static EventTakenFromQueue create(java.util.Date eventTime)
eventTime
- Date and time of the event.
public abstract java.lang.Integer getReferenceId()
public abstract void setReferenceId(java.lang.Integer referenceId)
public abstract void setReferenceId(int referenceId)
public abstract java.lang.Integer getProxyClientId()
public abstract void setProxyClientId(java.lang.Integer proxyClientId)
public abstract void setProxyClientId(int proxyClientId)
public abstract InteractionOperation getOperation()
public abstract void setOperation(InteractionOperation operation)
public abstract java.util.Date getEventTime()
public abstract void setEventTime(java.util.Date eventTime)
public abstract java.util.Date getSubmittedToRouterAt()
public abstract void setSubmittedToRouterAt(java.util.Date submittedToRouterAt)
public abstract InteractionProperties getInteraction()
public abstract void setInteraction(InteractionProperties interaction)
public abstract ActorInfo getActor()
public abstract void setActor(ActorInfo actor)
public abstract PartyInfo getParty()
public abstract void setParty(PartyInfo party)
public abstract ReasonInfo getReason()
public abstract void setReason(ReasonInfo reason)
public abstract KeyValueCollection getExtension()
public abstract void setExtension(KeyValueCollection extension)
public abstract java.lang.Boolean getInitialInFocusState()
public abstract void setInitialInFocusState(java.lang.Boolean initialInFocusState)
initialInFocusState
- new value of the property
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