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Platform SDK Java 8.5 API Reference | |||||||||
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java.lang.Objectcom.genesyslab.platform.commons.protocol.DataObject
com.genesyslab.platform.commons.protocol.Message
com.genesyslab.platform.voice.protocol.tserver.requests.agent.RequestAgentReady
public abstract class RequestAgentReady
Sets the agent status to ready for this DN. In ready status, the agent is ready to receive calls.
Set the thisQueue
parameter with the value of the ACD group.
If the ready request is successful, your application receives the event EventAgentReady
.
Field Summary | |
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static int |
ID
|
static java.lang.String |
NAME
|
Method Summary | |
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static RequestAgentReady |
create()
Creates instance of RequestAgentReady with no parameters set. |
static RequestAgentReady |
create(java.lang.String thisDN,
AgentWorkMode agentWorkMode)
Creates instance of RequestAgentReady with required parameters set. |
static RequestAgentReady |
create(java.lang.String thisDN,
AgentWorkMode agentWorkMode,
java.lang.String thisQueue,
KeyValueCollection reasons,
KeyValueCollection extensions)
Creates instance of RequestAgentReady with all parameters set. |
abstract AgentWorkMode |
getAgentWorkMode()
The Agent workmode. |
abstract KeyValueCollection |
getExtensions()
An additional data structure intended to take account of switch-specific features that cannot be described by other parameters or in the original structure of user data. |
abstract KeyValueCollection |
getReasons()
Additional data intended to specify reasons for and results of actions taken by the user. |
abstract java.lang.Integer |
getReferenceID()
Reference ID of the related request. |
abstract java.lang.String |
getThisDN()
The Directory Number (which your application registered) involved in this request or event. |
abstract java.lang.String |
getThisQueue()
The queue related to ThisDN |
abstract void |
setAgentWorkMode(AgentWorkMode agentWorkMode)
The Agent workmode. |
abstract void |
setExtensions(KeyValueCollection extensions)
An additional data structure intended to take account of switch-specific features that cannot be described by other parameters or in the original structure of user data. |
abstract void |
setReasons(KeyValueCollection reasons)
Additional data intended to specify reasons for and results of actions taken by the user. |
abstract void |
setReferenceID(int referenceID)
Reference ID of the related request. |
abstract void |
setReferenceID(java.lang.Integer referenceID)
Reference ID of the related request. |
abstract void |
setThisDN(java.lang.String thisDN)
The Directory Number (which your application registered) involved in this request or event. |
abstract void |
setThisQueue(java.lang.String thisQueue)
The queue related to ThisDN |
Methods inherited from class com.genesyslab.platform.commons.protocol.Message |
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cloneMessage, getEndpoint, getMessageAttribute, getProtocolDescription, getProtocolId, messageId, messageName, setProtocolDescription |
Methods inherited from class com.genesyslab.platform.commons.protocol.DataObject |
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equals, hashCode, toString, toString |
Methods inherited from class java.lang.Object |
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clone, finalize, getClass, notify, notifyAll, wait, wait, wait |
Field Detail |
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public static final int ID
public static final java.lang.String NAME
Method Detail |
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public static RequestAgentReady create()
public static RequestAgentReady create(java.lang.String thisDN, AgentWorkMode agentWorkMode, java.lang.String thisQueue, KeyValueCollection reasons, KeyValueCollection extensions)
thisDN
- DN of the controlling agent or Route Point.agentWorkMode
- The current work mode of the agent in question.thisQueue
- The queue related to ThisDNreasons
- Additional data intended to specify reasons for and results of actions taken by the user.extensions
- An additional data structure intended to take account of switch-specific features that cannot be described by other parameters or in the original structure of user data.
public static RequestAgentReady create(java.lang.String thisDN, AgentWorkMode agentWorkMode)
thisDN
- DN of the controlling agent or Route Point.agentWorkMode
- The current work mode of the agent in question.
public abstract java.lang.Integer getReferenceID()
public abstract void setReferenceID(java.lang.Integer referenceID)
public abstract void setReferenceID(int referenceID)
public abstract java.lang.String getThisDN()
public abstract void setThisDN(java.lang.String thisDN)
public abstract AgentWorkMode getAgentWorkMode()
Genesyslab.Platform.Voice.Protocols.TServer.CallState.AgentWorkMode
.
public abstract void setAgentWorkMode(AgentWorkMode agentWorkMode)
Genesyslab.Platform.Voice.Protocols.TServer.CallState.AgentWorkMode
.
public abstract java.lang.String getThisQueue()
public abstract void setThisQueue(java.lang.String thisQueue)
thisQueue
- new value of the propertypublic abstract KeyValueCollection getReasons()
public abstract void setReasons(KeyValueCollection reasons)
reasons
- new value of the propertypublic abstract KeyValueCollection getExtensions()
public abstract void setExtensions(KeyValueCollection extensions)
extensions
- new value of the property
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