Release Advisory

Proactive Contact Solution


Genesys Telecommunications Laboratories, Inc. © 2009

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at for more details.

The following information applies to Genesys 8.0.x software and is important for you to note:

Proactive Contact Solution 8.0 includes the following Genesys components:

For more information about Proactive Contact Solution, see the Proactive Contact 8.0 Solution Guide. For information on Outbound Contact running in a VoIP environment, see the Outbound Contact 8.0.x Release Advisory.

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