The following information applies to Genesys 7.2.x software and is important for you to note:
Note: Genesys solutions may sometimes utilize functionality from commercial or non-commercial third parties, when such solutions are determined to provide quality approaches to items Genesys would otherwise have to raise costs to implement.
Genesys does not recommend installation of its components via a Microsoft Remote Desktop connection. The installation should be performed locally. (ER# 3339393)
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