Release Advisory



Genesys Telecommunications Laboratories, Inc. © 2012

Link to 7.5 Product Release Advisory

The following information applies to Genesys 7.6.x software and is important for you to note:

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.

The thirdparty directory on the product CD contains third-party components. This directory is missing from the Directories on This CD section of the Reporting 7.6 Read Me file.

Genesys servers working on Red Hat Enterprise Linux 4.0 operating system require that the package compat-libstdc++-33-3.2.3-47.3.i386.rpm and the system upgrade Nahant Update 2 be installed.

Genesys recommends allocating sufficient memory to Data Sourcer. When the memory is insufficient, Data Sourcer may stop unexpectedly and generate one of the following messages:

StatMsgThread: alien exception
StatMsgThread error, std::exception: Failure to allocate storage

To prevent this problem, do one of the following prior to starting Data Sourcer:

Please contact your system administrator on how to make these settings permanent.

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