The following information applies to Genesys 7.6.x software and is important for you to note:
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.
thirdparty directory on the product CD contains third-party components. This directory is
missing from the
Directories on This CD section of the Reporting 7.6 Read Me file.
Genesys servers working on Red Hat Enterprise Linux 4.0 operating system require that the package
compat-libstdc++-33-3.2.3-47.3.i386.rpm and the system upgrade
Nahant Update 2 be
Genesys recommends allocating sufficient memory to Data Sourcer. When the memory is insufficient, Data Sourcer may stop unexpectedly and generate one of the following messages:
StatMsgThread: alien exception
StatMsgThread error, std::exception: Failure to allocate storage
To prevent this problem, do one of the following prior to starting Data Sourcer:
limit datasize unlimited(CSH/TCSH)
ulimit -d unlimited(SH/BASH)
Please contact your system administrator on how to make these settings permanent.
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