Release Note

Workforce Management Data Aggregator

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2011–2016

Release Number	AIX	HP-UX PA	HP-UX IPF	Linux	Solaris	Windows
8.1.300.12 [07/04/14] – Hot Fix						X
8.1.300.08 [04/04/14] – General						X
8.1.200.17 [12/17/14] – Hot Fix						X
8.1.200.11 [01/22/14] – Hot Fix						X
8.1.200.09 [10/09/13] – General						X
8.1.200.08 [08/29/13] – Hot Fix						X
8.1.200.05 [03/22/13] – General						X
8.1.100.29 [01/06/16] – Hot Fix						X
8.1.100.28 [07/24/15] – Hot Fix						X
8.1.100.27 [02/12/15] – Hot Fix						X
8.1.100.26 [09/17/13] – Hot Fix						X
8.1.100.25 [08/29/13] – Hot Fix						X
8.1.100.21 [12/05/12] – Hot Fix						X
8.1.100.19 [11/09/12] – Hot Fix						X
8.1.100.16 [10/16/12] – Hot Fix						X
8.1.100.15 [09/15/12] – Hot Fix						X
8.1.100.12 [09/07/12] – Hot Fix						X
8.1.100.09 [04/27/12] – General						X
8.1.001.07 [10/10/12] – Hot Fix						X
8.1.001.05 [03/13/12] – Hot Fix						X
8.1.001.04 [02/10/12] – General						X
8.1.001.03 [12/15/11] – Hot Fix						X
8.1.001.02 [12/12/11] – Hot Fix						X
8.1.000.21 [10/07/13] – Hot Fix						X
8.1.000.19 [11/23/11] – Hot Fix						X
8.1.000.16 [09/16/11] – Hot Fix						X
8.1.000.15 [09/09/11] – General						X
8.1.000.13 [07/12/11] – General						X

Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information

Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.1 releases of Workforce Management Data Aggregator.

Links in the Contents section enable you to access information regarding a specific release. Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.
The Release Number table lists the supported operating systems for each release at a high level. For more detailed information, see the Genesys Supported Operating Environment Reference Guide.
The Known Issues and Recommendations section is a cumulative list. It includes information on when individual items were found and, if applicable, corrected.
The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.
The Discontinued Support section is cumulative. It lists functionality that is no longer supported and the release number of the version in which support was discontinued.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me Please contact your Genesys Customer Care representative if you have any questions.

Release Number 8.1.300.12 [07/04/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release includes the following correction or modification:

WFM Data Aggregator now uses the actual value for the CfgServerRequestTimeout configuration option. Previously, Data Aggregator ignored the actual option value and imposed a 1-second request timeout limit. (WFM-21871)

WFM Data Aggregator now receives reason codes from Stat Server when receiving agent states. Previously, due to a defect in the Stat Server library being used, Data Aggregator sometimes did not receive reason codes. (WFM-21856)