As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
Link to 8.0 Product Release AdvisoryThe following information applies to Genesys 8.1.x software and is important for you to note:
Note: Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your technical support representative if you have any questions.
Note: The Voice Platform Solution 8.1 integrates with a variety of third-party components. For information about supported media interfaces, including PBXs and VoIP gateways, see the Genesys Supported Media Interfaces Reference Manuael.
For issues not covered by this Release Advisory or related Genesys resources, consult the vendor documentation supplied with your third-party component.
The information in this Release Advisory applies to the Voice Platform Solution (VPS) 8.1.2 as a whole. For information about specific features, supported operating systems, and limitations for the component VPS products—Genesys Voice Platform (GVP) 8.1.2, Management Framework 8.0, Genesys Composer 8.0.1, and SIP Server 8.0— consult the following Release Notes and Advisories:
When the Voice Platform Solution is deployed with the OpenIN Chameleon platform, the following limitations might occur.
refer-enabled
for any DN representing OpenIN on the SIP Server switch to false
. OpenIN integrations can only support blind transfers using the re-INVITE
method, not REFER
.
Via
headers. The OpenIn platform might not send Via
headers in the SIP message in a format that SIP Server can use. A workaround for this issue may be available through the OpenIN configuration. Refer to the third-party vendor documentation for more information.