Release Advisory

Reporting Templates

7.6.x

Genesys Telecommunications Laboratories, Inc. © 2012

Link to 7.2 Product Release Advisory

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

The following information applies to Genesys 7.6.x software and is important for you to note:


Note: Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.


CCA Reporting Templates are now delivered in SAP Crystal Reports. The installation package has been merged from two down to one, and has the name, “CCA Reporting Templates”. This package contains both the ERS and OCS reporting templates.


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