Release Number | AIX | HP-UX PA | HP-UX IPF | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
8.1.000.00 [07/19/2011] – General | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.1 releases of Multi-Channel Routing Extensions.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see Legal Notices on the Stat Server, Real-Time Metrics Engine page. Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of MCR Extensions.
There are no other corrections or modifications for this release.
This section provides the latest information on known issues and recommendations associated with this product.
Stat Server supports operation of MCR Extensions 8.1.x on Linux 32-bit platforms. Stat Server does not support these extensions on a Linux 64-bit platform.
Found In: 8.1.000.00 | Fixed In: Stat Server 8.1.200.24 and MCR Extensions Build 3 for Linux. |
MCR Extensions 8.1.x cannot be loaded in Stat Server with Java Virtual Machine
(JVM) 1.4. Instead, you must use JVM 1.5 and specify the path to it in the
jvm-path
Stat Server configuration option.
Found In: 8.1.000.00 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.
Discontinued As Of: December 31, 2020; All releases |
Red Hat Enterprise Linux 6.x
Discontinued As Of: November 30, 2020; All releases |
Windows Server 2008
Discontinued As Of: June 30, 2020; All releases |
Operation of MCR Extensions 8.1.x on the following operating systems has been discontinued:
Discontinued As Of: 10/31/2014 |
Stat Server operation on the following operating systems has been discontinued:
Discontinued As Of: 8.1.000.00 |
Information in this section is included for international customers.
There are no known limitations or restrictions affecting internationalization.
Additional information on Genesys Cloud Services, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
The Reporting Technical Reference 8.1 series includes an in-depth discussion of the Genesys telephony call and statistics models, information how to customize various parts of the Reporting environment to meet your specific business needs, and a virtual dictionary of the elements that comprise the out-of-box templates for each solution and solution option.
The Framework Stat Server Deployment Guide includes information about how to configure Java Extensions within a Stat Server application object.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website might be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.