Release Note

Multi-Channel Routing Extensions

8.1.x

Genesys Cloud Services, Inc © 2011–2021

Contents

Introduction

Release Number AIX HP-UX PA HP-UX IPF Linux Solaris Windows
8.1.000.00 [07/19/2011] – General X X X X

Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.1 releases of Multi-Channel Routing Extensions.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see Legal Notices on the Stat Server, Real-Time Metrics Engine page. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.1.000.00 [07/19/2011] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of MCR Extensions.

Corrections and Modifications

There are no other corrections or modifications for this release.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


Stat Server supports operation of MCR Extensions 8.1.x on Linux 32-bit platforms. Stat Server does not support these extensions on a Linux 64-bit platform.

Found In:  8.1.000.00 Fixed In:  Stat Server 8.1.200.24 and MCR Extensions Build 3 for Linux.

MCR Extensions 8.1.x cannot be loaded in Stat Server with Java Virtual Machine (JVM) 1.4. Instead, you must use JVM 1.5 and specify the path to it in the jvm-path Stat Server configuration option.

Found In:  8.1.000.00 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.


Discontinued As Of:  December 31, 2020; All releases

Red Hat Enterprise Linux 6.x

Discontinued As Of:  November 30, 2020; All releases

Windows Server 2008

Discontinued As Of:  June 30, 2020; All releases

Operation of MCR Extensions 8.1.x on the following operating systems has been discontinued:

Discontinued As Of:  10/31/2014

Stat Server operation on the following operating systems has been discontinued:

Discontinued As Of:  8.1.000.00

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Internationalization

Information in this section is included for international customers.


There are no known limitations or restrictions affecting internationalization.


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Additional Information

Additional information on Genesys Cloud Services, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website might be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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