Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
8.0.001.00 [02/03/2010] – General | X | X | X | X | X | X |
8.0.000.00 [11/20/2009] – General | X | X | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 8.0 releases of Multi-Channel Routing (MCR) Extensions, which are used for real-time and historical reporting against transactions monitored by a Genesys Interaction Server.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release introduces no new features or functionalities.
This release includes no corections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. These MCR Extensions have been updated for use with Stat Server release 8.0.
This release includes no other corrections and modifications that were made between Release 7.6 or earlier releases and the initial 8.0 release.
This section provides the latest information on known issues and recommendations associated with this product.
MCR Extension 8.0.000 and 8.0.001 cannot be loaded in Stat Server with Java Virtual Machine (JVM) 1.4. Instead, you
must use JVM 1.5 and specify the path to it in the jvm-path
Stat Server configuration option.
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
Support on the Windows 2000 platform has been discontinued
Discontinued As Of: 8.0 |
Information in this section is included for international customers.
There are no known limitations or restrictions affecting internationalization.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
The Reporting 7.2 Technical Reference Guide includes an in-depth discussion of the Genesys telephony call and statistics models, information how to customize various parts of the Reporting environment to meet your specific business needs, and a virtual dictionary of the elements that comprise the out-of-box templates for each solution and solution option.
Framework 8.0 Stat Server Deployment Guide includes information about how to configure Java Extensions within a Stat Server application object.