Release Advisory

Reporting and Analytics Aggregates

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2010–2011

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

The following information applies to Genesys 8.0.x software and is important for you to note:


As Reporting and Analytics Aggregates (RAA) is an optional add-on to Genesys Info Mart (GIM) 8.0, Genesys Info Mart must be installed and operational prior to RAA installation.


There is no Genesys-supported path for migrating aggregated data that was populated by a 7.x Genesys Info Mart Server to the current release.


Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.


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