Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
8.0.000.10 [06/30/10] – General | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 8.0.x releases of Performance Management Advisors Cisco Adapter.
Note: Genesys follows applicable third party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is the initial 8.x release of this product. There are no restrictions for this release. This release contains the following new features and functionality:
The installer is enhanced to perform database confirmation.
This release contains no corrections or modifications.
This section provides the latest information on known issues and recommendations associated with this product.
Multi-byte languages are not supported.
Found In: 3.3, 8.0 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discontinued features for this release.
Information in this section is included for international customers.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software.
The Performance Management Advisors 8.0 Platform Deployment Guide describes how to install and configure the Advisor platform.
The Performance Management Advisors 8.0 Frontline Advisor Deployment Guide describes how to install and configure Frontline Advisor.
The Performance Management Advisors 8.0 Cisco Adapter 8.0 Deployment Guide describes how to configure and install the Cisco Adapter.
The Performance Management Advisors 8.0 Genesys Adapter Deployment Guide describes how to configure and install the Genesys Adapter.
The Performance Management Advisors 8.0 Contact Center Advisor/Workforce Advisor Deployment Guide describes how to configure and install Contact Center Advisor/Workforce Advisor.
Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.